Max repaired our furnace 2 years ago - Reliance not able to provide part to fix. New Years eve and need to shutdown furnace due to gas leak. I called Max 7:30 am January 1 and came at 11 am as promised to check furnace. Explained clearly my options and decided to replace the furnace and install humidifier. Came on time January 2 to replace the furnace. Job very clean. Max even fixed faulty A/C duct installation for free. Very professional, reliable, honest and trustworthy. Will call Max this coming spring to check A/C.