Our Carrier air conditioner wouldn't turn on. Initially we thought the problem might also be with the thermostat. It was so easy dealing with Comfort Masters Ltd.
They responded promptly to my service request and accommodated an early morning appointment to fit within my schedule. They sent regular text message reminders to keep me informed. The technician Sohrab arrived on time, removed his shoes without being asked, and was very professional.
He immediately diagnosed the problem and provided helpful tips on how to maintain the A/C unit and furnace. He replaced the faulty part and had the air conditioner working in no time at all.
I highly recommend Comfort Masters Ltd. to others and will not hesitate to contact them again in the future.
Thank you, Sohrab and the Office Team!
Chris the Tech came over today and he was very professional, thorough, efficient and informative. He took the time to explain everything to me in detail. There was a part to be ordered that was periodically faulty and was also under warranty. He came back within 2 days to install the part efficiently. I would not hesitate Comfort Masters to anyone. They go above and beyond my expectations each time.
Chris came by to service my new Lennox furnace and my new Lennox air conditioner which were both installed last year by Comfort Masters Ltd.
Chris was professional, friendly too, and did a great job. Comfort Masters Ltd. are great - I bought the all new equipment (furnace, a/c, humidifier, smart thermostat, and John Wood hot water tank). They installed and helped me with the rebates available at the time. They are now my number one service people!
Hello Brian and hello Chris!
My furnace broke down on a very cold winter day (January, 2019).
I called Comfort Masters who have serviced these older items for me on a yearly basis for five years. Upon inspection of the furnace and air conditioner, it was determined that apart from the broken furnace, the furnace and air conditioner had not been installed to code by the previous installer. I chose to purchase new items from Comfort Masters rather than repair the old ones. I very much appreciated the information that they gave me and the fact that the replacements were installed that very day.
Since then, I have been very satisfied with the new items and the service Comfort Masters provided.
We were pleased with the thorough explanations from the salesperson (Rich), on which furnace and air conditioner would work best in our home. We were replacing old units and the price quoted was competitive in comparison with another quote. The installers were on time, efficient and polite. Altogether, dealing with this company has been very pleasant and I would definitely recommend them.
Purchased a 2-ton 13 seer Lennox A/C unit and was very happy with the results. Rich was very informative and accomodating to my schedule for the install date. Also followed up with a phone call during the install to ensure all was going smoothly.
The price was the best in comparison with about 5 other companies in Durham region. It's the 'entry-level/value' Lennox unit but a Lennox nonetheless. Got a great rate from the Canada Blooms Home Show too where I found this company and read their reviews here on Homestars.
Would highly recommend.
For my new home, I hired Comfort Masters to supply and install a Mitsubishi cold climate heat pump, all ducting, an on demand hot water heater, and some other mechanical systems. They communicated clearly, were timely, and put service first. In any project like this, you expect there to be small hiccups. Comfort Masters worked hard to make sure that everything was looked after and was very diligent in following up promptly to address any of my concerns. Highly recommend them.
Your home comfort is our priority.
24-HOUR EMERGENCY SERVICE
365 DAYS A YEAR
3 OFFICES TO SERVE YOU BETTER: NEWMARKET, OSHAWA, and ORILLIA!
Comfort Masters Ltd. is an experienced, reliable, and courteous home comfort company with offices in Newmarket, Orillia and Oshawa. We are factory, industry, and provincially trained, and fully insured. We take care of all of your home comfort needs, specializing in heating and cooling, and indoor air quality.
We treat every job as if it was being preformed in our own home. We stand behind all of the products we sell, and all of the installs we preform. We make sure every job is completed properly the first time around, however we are always there to answer our clients questions whenever they may arise.
We are your one stop shop for all of your Home Comfort needs.
Servicing: Toronto, GTA, Stouffville, Markham, Newmarket, Georgina, Pickering, Ajax, Whitby, Oshawa, Bowmanville, Georgina, Caledon, Nobleton, Aurora, Uxbridge, King City, Vaughan, Mount Albert, Richmond Hill, Goodwood, Barrie, Orillia, Durham Region.
Services: Heating, cooling, furnace, gas fireplace, electric fireplace, air conditioner, A/C, central air, indoor air quality, boiler, hot water tank, tankless water heater, duct cleaning, plumbing, water filtration, water purification, ductless air conditioner, heat pump, custom duct work, humidifier, thermostats, HRV, ERV, hepa filter, indoor air quality, filters, gas line installation, in floor heating, electronic air cleaner, gas stove, service, maintenance, repair, fix furnace, alarm systems, alarms, burglar alarms, residential, commercial.
Brands: Lennox, Rheem, Rinnai, Aire-Flo, VanEE, Honeywell, Navian, Mits, Mitsubishi
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