Had Comfort Masters come to check out my mothers HRV due to moisture on windows, but it was working ok. While there the technician Ricardo checked her humidifier which was totally clogged, he replaced the pad and washed out the housing. Also checked the air cleaner filter which was very dirty and it was promptly changed. Ricardo made sure to explain what he was doing and why, to me and my mother, and to show us what was the problem. So they came in for one thing, but fixed a couple of other things. Will have them back again for full service next year. Ricardo was a very positive, informative and tidy technician.
- Company Response
Thanks for the great review Karen. See you next season!