The Garage Door Depot

Garage Doors & Hardware
5918 5th St SE #9 Calgary AB T2H 1L4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winnerBest of 2018winner

Reviews for The Garage Door Depot

Average customer rating:
9.6 10 (119 reviews)

Sort by

Peve Mississauga, Ontario
Peve Mississauga, Ontario
6 reviews Hamilton, ON
10/10

New Garage door and aluminum capping

I would like to commend The Garage Door Depot for the wonderful service they provided in installing my new garage door and the aluminum capping on the door frame.

I can not say enough praise and thanks for all the people involved. From Antony Rabie, the Sales representative, to the men who installed the door and the aluminum capping and the support people in the office.

Antony was very pleasant to deal with, not pushy and went out of his way to really search for the door that fits my budget in the color I want, Evergreen which is I think not quite a popular color. The one he suggested turned out to be even better than the pricey ones based on my searching on this product and company.

When there was a problem with the aluminum capping because the supplier which they currently deal with does not have the aluminum capping in the color that matches my garage door, Antony ‘came to the rescue’. He searched for a supplier that has the matching color.

All in all very happy with my new garage door, aluminum capping, the service provided by all the people concerned at the price that I can afford.

I recommend The Garage Door Depot and special mention to Antony Rabie. He’s the best.

Was this review helpful?
Scott in Ottawa
Scott in Ottawa
0 reviews Ottawa, ON
10/10

A true professional!

We recently had our 30 year old garage door and opener replaced. Greg did an absolutely fantastic job! As he did the installation he was very methodical and detail-oriented, which was nice to see. He also made a suggestion on the bending of the steel for the door frame cladding that he thought would enhance its finished appearance; and it certainly did! Finally he took the time to patiently explain the operation of the door opener and its various security and safety features, and encouraged us to call him with any questions or concerns.
In summary, we found Greg to be a very professional and honest individual and certainly a person that we would highly recommend!

Was this review helpful?
Stella Wu in Anjou
Stella Wu in Anjou
2 reviews Montreal,
10/10

great installation & Quick finish

we had our new built home in Kanata in winter. Garage Door Depot is what I found from HomeStars. Comparing the respond and price with three companies, I hired them. We have great experience on installation (we supplied opener we bought from Costco.ca). He is not only install but also tune and level our track. The material with the opener is not long and less strong than what he put it for us. The extra material charge is super reasonable. We never had opener before. This installation is smooth, quite and works very well.

Was this review helpful?
Shaun
Shaun
0 reviews Ottawa, ON
10/10

Garage Door Opener Installation

I used Greg's services to install a garage door opener I recently purchased. I was referred to Greg from a colleague who used his services before. Greg was personable, professional, and very knowledgeable. He took the time to explain some basics about my garage door and some things to look out for in the future. He was efficient in his work and had a really positive attitude! Would definitely recommend him for any garage door needs

Was this review helpful?
Roger Mandeville in Ottawa
Roger Mandeville in Ottawa
0 reviews Calgary, AB
10/10

Friendly and competent

In french, pharmacist Jean Coutu had an ad: "on trouve de tout, même un ami" : friend is the key word here. Other reviews write about the quality, expeditiousness, and all such attractive traits of this garage door installer. I subscribe to all such rave reviews. So I emphasize the pleasure and ease of dealing Mr Darby.
He left behind an impeccable work of craftsmanship and smooth operation. And we remember him as a friend. We recommend him wholly.

Was this review helpful?
Sergepaul in Gloucester
Sergepaul in Gloucester
0 reviews Ottawa, ON
10/10

Excellent service throughout the procedure

I had never bought a garage door before and did not know where to start. But in talking to the owner of The Garage Door Depot, it was like talking to an old friend. He guided me throughout the procedure and I found him to be very knowledgeable of his products. What I like the most, there is no pressure on his part put on you to rush the purchase.
I am very satisfied with the product, the installation and his guarantee of any follow-up service should there need to be.
No hesitation on my part in recommending him for his services.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Garage Door Repair - Replacing Broken Spring

The spring for my garage door broke and I needed someone to replace it. Greg from Garage Door Depot in Ottawa had helped me in the past (it's an old door), and his service was so exceptional I didn't hesitate to reach out to him directly. He was able to come replace the spring in a very timely manner, and even fixed a minor issue with my front door while he was here. Same exceptional service as always, very honest and nice guy. I refer him to friends/coworkers every chance I get.

Was this review helpful?
Judy in Kanata
Judy in Kanata
0 reviews Ottawa, ON
10/10

new garage door opener installed

Greg has provided me with excellent service for the past few years since installing my garage door opener and once even told me over the phone how to fix my problem. He is prompt and professional and a pleasure to deal with.

Was this review helpful?
Lisanne in Rockcliffe Park
Lisanne in Rockcliffe Park
1 review Ottawa, ON
10/10

New Garage Doors Installed

Greg of Garage Door Depot in Ottawa is very professional, honest, attentive and knowledgeable. He is also a people person: easy to communicate with, and a good listener of his customers needs & wants. He provided me with a quote, and stuck to it -- exact price I ended up paying. We didn't wait too long for our job. He knows his business very well/is very experienced. I HIGHLY RECOMMEND Greg of Garage Door Depot in Ottawa. He's just excellent !

1 of 1 people found this review helpful.
Was this review helpful?
Brent in Toronto
Brent in Toronto
2 reviews Toronto, ON
10/10

Garage door fix

We had the team come out to fix a worn out gear assembly and do a check up on our whole system. They were great and fast. And they worked into our schedule.

Thanks!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Garage Door Depot

The Garage Door Depot is Canada's largest and only national garage door Sales, Service & Installation company. Our head office is in Pitt Meadows, BC (Near Vancouver) and we have locations in most major cities across Canada.

We offer residential consumer and commercial products and services. So big or small, we're the one company to call!

The Garage Door Depot provides new and replacement garage doors, service for all brands of residential garage doors and garage door openers. We also stock a complete line of garage door parts and accessories. The Garage Door Depot offers a wide selection of garage doors at competitive prices.

The Garage Door Depot® is a proud member of the following professional organizations:

The Better Business Bureau
The Institute of Door Dealer Education and Accreditation (IDEA)
The International Door Association
The Canadian Door Institute
The Canadian Federation of Independent Business

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage doors from Clopay, Amarr, Martin, Haas, Garaga, Garex and more. Custom wood garage doors Overlay garage doors Garage door Openers Remote controls and accessories Garage flooring by Swisstrax Garage Bike Racks - CycleLift Commercial operators and parts Rolling steel fire doors Rolling steel service doors Rolling grilles & security grilles High speed doors fabric doors custom overhead doors bi-fold doors Bike Rooms Secured Steel Enclosures Steel separation fencing Apartment Gates Parkade doors Parkade gates HCT operators springless overhead doors fire curtains
SERVICES
Repair and maintenance services to all brands of garage doors and openers. We also offer Preventative Maintenance programs for homeowners, property managers, townhouse complexes & condo's and commercial business'
BRANDS
Clopay, Amarr, Martin,Haas, Garaga, Garex, Cookson, Cornell, Dynaco, SDI, ARMORGateMAX, Liftmaster, Linear, Garage Door Depot, and more. Clopay, Overhead Door, Wayne Dalton, Raynor, Cornell, Steelcraft, Steel Craft, Lynx, marantec, manaras, doorlec,
STYLES
Traditional and Contemporary Designs, Carriage House, Coach House, Modern Looks, Custom Aluminum picket style parking gates Commercial steel doors Rolling Steel Doors Rolling Grilles
SPECIALITIES
We specialize in providing the right products for our customers, exceeding their expectations and providing excellent professional service!
WEBSITE
http://www.garagedoordepot.ca
YEAR ESTABLISHED
2005
RETURN POLICY
See branch for details
PAYMENT METHOD
Cash, Debit, Credit, Cheque, Terms
MEMBERSHIPS
IDA, CDI, BBB, CFIB, IDEA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
See product details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.