The Garage Door Depot

Garage Doors & Hardware
6161 6 St SE Calgary AB T2H 1L9
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Reviews for The Garage Door Depot

Average customer rating:
9.6 10 (119 reviews)

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HockeyDad in Ottawa
HockeyDad in Ottawa
1 review Ottawa, ON
10/10

Garage Door Spring Replacement (Ottawa)

Gred Darby of Ottawa Garage Door Depot is simply the best.

He came to my house on a Sunday evening on a emergency call
to replace a coil spring which had snapped
(preventing me from opening the garage door ).

He not only did a great job, but he did not even charge extra
for the off-duty call.

Better still, the spring he changed worked fine,
but it was not the "exact" replacement spring for the door,
so he weighed the door and made sure to order the exact
replacement spring,
...which he installed the following week AT HIS EXPENSE !

Greg genuinely cares for his customers and places their satisfaction
above all else.

I would not hesitate to recommend Greg for ANY garage door job.

His work is top notch, his prices are more than fair,
and customer focus is the best I've ever seen.

Thank-you Greg.

Stephan Suys
Ottawa

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Company Response

Hello Stephan,

Thank you for your review! We are very happy that you are 100% satisfied with the work done on your garage door. At The Garage Door Depot, we want to be your garage door company of choice today, tomorrow and always, so honest and quality service is what our customers can expect!

KSM in Vancouver
KSM in Vancouver
1 review Vancouver, BC
10/10

Great service

You won't be disappointed. We had a garage door to be replaced and the door was supposed to be custom as our unit is 40 years old and the regular size is not available any more.
Absolutely no stress and they got the work done amazing. I had some issues with the lock since my mom was unable to lift the door up because of the weight of the door and believe me they have an amazing after hours emergency service.
I hope I never have any issues with garage doors in my life ever but if I have to I will rely on Garage Door Depot

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Company Response

Hello, Thank you for your review and taking the time to let us know that you were pleased with your new door!

Rosario DiChiara in Mississauga
Rosario DiChiara in Mississauga
7 reviews Mississauga, ON
10/10

Garage door

There were issues with the door and 2 panels had to be re ordered. The original installer did not do a good job. They then sent Monte to do the repairs and he did an excellent job. Monte then showed me how to maintain my door. I give him a ten and would definitely do business with them again

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Company Response

Thank you very much for letting us know that you are happy with the final product and installation. Once in a while, we do receive damaged panels from our manufacturers(damage from transit or manufacturing process). In your case, the damaged panels did cause performance problems with your door. Our chosen manufacturers stand behind their product and quickly sent us new panels to ensure your new garage door is working for you perfectly. We apologize for any inconvenience this may have caused you and again we are thrilled that you are now completely satisfied. We appreciate and value your business.

Daryl from Surrey
Daryl from Surrey
7 reviews Surrey, BC
10/10

Replace Roll-up Doors

They did an excellent job at a very reasonable price. They were in and out in a day, and they cleaned up/took away all the old door/tracks etc. Very friendly and professional.

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Company Response

Hi Daryl. Glad we could help and I hope you are very happy with your new door!

Barbara
Barbara
2 reviews Oakville, ON
10/10

Garage Door Opener Installation

Monte from The Garage Door Depot installed a garage door opener in our home - he was prompt, thorough, polite and very professional. He did a great job and certainly went above and beyond the basic installation especially for safety. I would recommend this company to others and surely call them again!

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Company Response

Hello Barbara
Thank you for your review of our company. We think its important to take the time to ensure our customers are 100% satisfied.

Joe from Mississauga
Joe from Mississauga
2 reviews Mississauga, ON
10/10

New Garage Doors

Right from the first phone call, The Garage Door Depot did all the right things. They followed up when they said they would, provided all the details I needed, and asked the right questions. The doors were installed right on time and very professionally. I would not hesitate at all to recommend them.

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Company Response

HI Joe

Thank you for your business. We appreciate your comments as our vision is to provide "positively outrageous service" to all our customers.

Lora Alexandre from Pitt Meadows
Lora Alexandre from Pitt Meadows
9 reviews Pitt Meadows, BC
10/10

GARAGE DOOR SPRING

Went to open my garage door one day and it would only open one inch. I saw a sticker on the bottom of my garage door opener and saw that the Garage Door Depot had installed it as they sub contract for Sears. I also checked Home Stars and saw that the Garage Door Depot had excellent reviews.

I called them and tried to explain the problem and the lady on the phone was great with my lack of knowledge. She promised to call me back and did so within a couple of hours. She explained that the spring on the door was most likely broken; I looked and after she told me what to look for. saw that she was correct.

The appt was made for two days later and they also honored their website coupon for 10% off of parts (this saved me $25). The service guy was prompt and fixed the problem within an hour. The service guy also happened to be the one who had installed the new door opener, I had purchased in 2013.

The service was prompted and the work was excellent! Thanks!

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Company Response

Hi Lora! Thanks very much for your review and letting us know we were able to do a great job for you. I've passed your comments on to our our service staff and the technician who took care of you. Thanks again!

SP from Calgary
SP from Calgary
1 review Calgary, AB
10/10

Parts purchase

Purchased a replacement gear kit for my garage door motor from Garage Door Depot last week. Seemed like no big deal to do it myself. After a few hours and realizing that I don't know what I'm doing, I gave them a call out of desperation.

The guy I purchased the kit from answered my call and explained where I'd been going wrong. He went through the process step-by-step and stayed on the phone with me for 40+ minutes until I finished my install properly. I would've spent 6 hours if I had been making mistakes following my own direction.

I appreciated the time spent on the phone with me when I got in over my head. My wife would appreciate it if I leave all my garage improvement projects to the servicemen experts at Garage Door Depot next time.

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Wil from Oakville
Wil from Oakville
3 reviews Oakville, ON
10/10

Garage Door Opener Repair

Very impressed with this company from the minute I scheduled an appointment. My garage opener was malfunctioning and Marshall was super friendly and pleasant as he discussed my situation. We scheduled an appointment and I'm happy to say that our service technician, Derek quickly resolved my problem. He repaired my opener and didn't try to upsell me a new unit which I didn't really need. It was such a pleasure dealing with Derek and Marshall, I would definitely recommend Garage Door Depot to anyone; honest and quality service - can't beat that!

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Company Response

Hello Wil
Thank you for taking the time to let us know that you were happy with our service. At The Garage Door Depot, we want to be your garage door company of choice today, tomorrow and always, so honest and quality service is what our customers can expect!

Manon and Martin from Mississauga
Manon and Martin from Mississauga
2 reviews Mississauga, ON
8/10

Garage Door

The staff at Garage Door Depot was very supportive in helping us choose the correct door for our home and the installation was done professionally. We are very pleased with the overall experience. It may seem as something simple to purchase a garage door but it can get overwhelming. There are so many styles and colours to choose from! The Garage Door Depot certainly made everything easier for us! M. Pare

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Company Response

Thank you for your comments. At Garage Door Depot, we understand that many of our customers have never purchased a garage door and that information and guidance make the process much easier and also more pleasant:) We are happy to help with this. Enjoy your new garage door.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Garage Door Depot

The Garage Door Depot is Canada's largest and only national garage door Sales, Service & Installation company. Our head office is in Pitt Meadows, BC (Near Vancouver) and we have locations in most major cities across Canada.

We offer residential consumer and commercial products and services. So big or small, we're the one company to call!

The Garage Door Depot provides new and replacement garage doors, service for all brands of residential garage doors and garage door openers. We also stock a complete line of garage door parts and accessories. The Garage Door Depot offers a wide selection of garage doors at competitive prices.

The Garage Door Depot® is a proud member of the following professional organizations:

The Better Business Bureau
The Institute of Door Dealer Education and Accreditation (IDEA)
The International Door Association
The Canadian Door Institute
The Canadian Federation of Independent Business

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage doors from Clopay, Amarr, Martin, Haas, Garaga, Garex and more. Custom wood garage doors Overlay garage doors Garage door Openers Remote controls and accessories Garage flooring by Swisstrax Garage Bike Racks - CycleLift Commercial operators and parts Rolling steel fire doors Rolling steel service doors Rolling grilles & security grilles High speed doors fabric doors custom overhead doors bi-fold doors Bike Rooms Secured Steel Enclosures Steel separation fencing Apartment Gates Parkade doors Parkade gates HCT operators springless overhead doors fire curtains
SERVICES
Repair and maintenance services to all brands of garage doors and openers. We also offer Preventative Maintenance programs for homeowners, property managers, townhouse complexes & condo's and commercial business'
BRANDS
Clopay, Amarr, Martin,Haas, Garaga, Garex, Cookson, Cornell, Dynaco, SDI, ARMORGateMAX, Liftmaster, Linear, Garage Door Depot, and more. Clopay, Overhead Door, Wayne Dalton, Raynor, Cornell, Steelcraft, Steel Craft, Lynx, marantec, manaras, doorlec,
STYLES
Traditional and Contemporary Designs, Carriage House, Coach House, Modern Looks, Custom Aluminum picket style parking gates Commercial steel doors Rolling Steel Doors Rolling Grilles
SPECIALITIES
We specialize in providing the right products for our customers, exceeding their expectations and providing excellent professional service!
WEBSITE
http://www.garagedoordepot.ca
YEAR ESTABLISHED
2005
RETURN POLICY
See branch for details
PAYMENT METHOD
Cash, Debit, Credit, Cheque, Terms
MEMBERSHIPS
IDA, CDI, BBB, CFIB, IDEA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
See product details
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