thanks for choosing paintspecial.com
thank you for choosing paintspecial.com
Donna,
This is Robbie from ADR Paint Special.
For every job, our business has a checklist we follow. The questions are always the same with every customer we do work for. This checklist is routine and I do this checklist five or six times a day with customers, so my wording seldom changes.
During this checklist, we go over what you get for our $375 paint special. For $375, we will paint the walls in 3 rooms.
If a customer asks for us to paint the doors, the frames, the baseboards, the window frames, or the closets, this is an extra charge.
All our pricing is structured so we can pass on the best possible price to our customer in our quote.
In reference to this specific job:
I ask the customer if she wanted her closets painted. At the time said no that she did not want to pay extra to paint the closets,with the reason being that she was selling and didn't think painting the closets mattered. So, the price that we gave her did not include closets.
When the painters went into the home to start painting, closets were not checked off our checklist—so our painters did not paint them.
I gave the customer the opportunity to have us come back and paint them for cost. (the cost of the paint and the time it takes for the painter to do the work). We are not looking to make any money off of the closets,but we do need our painters to get paid for the time that they spend to do the job.
We apologize for this miscommunication error and if you would like to have us paint your closet, we will gladly come back and paint your closets.
At ADR Paint Special we have pride in our work and it stands in our numerous, 100+ 5-star reviews. If there is anything we can do to make this right, please let us know.
thank you for choosing adr paintspecial
Thank you so much for choosing ADR paintspecial.com. Sandy and Merv are awesome
Thank you for choosing paintspecial.com
ADR Paint Special
https://paintspecial.com/
Thank you for choosing paintspecial.com
ADR Paint Special
https://paintspecial.com/
Thank you for choosing paintspecial.com
ADR Paint Special
https://paintspecial.com/
Paintspecial is a company providing services throughout the lower mainland since 1994. Now serving the Fraser Valley and the Okanagan Valley. Our goal is to satisfy our customers by providing quality painting and outstanding customer service. With many years of residential and commercial painting experience, any project will be completed professionally and to the highest of quality.
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The services that we offer consist of, free estimates for both interior and exterior projects with only the highest quality of paints. And our competitive rates and pricing provide exceptional value and savings. We also install Laminate flooring and have Maid service.
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Each member of our hardworking team is comprised of skilled and experienced professional painters. They are specialized in residential and commercial painting and have painted for at least 5 to 20 years. Their commitment, knowledge and experience will completely exceed your expectations, with dependable results that you can rely on.
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We are very proud of how our business has developed and grown over the years. Let us show you everything a painting contractor should be through our complete professionalism, respect for our work, and impeccable customer service. We are here to answer your questions and will gladly provide you with any further information.
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