World of Spas

Warning, not a happy customer here. It has been 1 year since I put my warranty claim in for this hot tub with the frame bending in the one corner with all the outer panels bent also.
World of Spas $13,000 Glacier 7DL hot tub, this is what you get, see photo. "backed by the best warranties around" they say... One year still no one has even come out to look at it. I didn't even get any paperwork from World of Spas that says warranty on it. I'm demanding a new hot tub or my money back. It has been a terrible experience and I would not recommend this company.

The staff at World of Spas are incredibly helpful and always assist us when needed. We recently repurchased chemicals from the store directly and were very happy with the service here.

Amazing service in the showroom as well we had a small glitch with our tub on site and the repair was organized and resolved with ease Thank you Marcia

Service was great until we got the hot tub. The tub loses heat when Im in it and the heater doesnt come in unless I shut the jets off then takes an hour to gain back the set temp. Service has told me I have to wait for a call and they dont know when Ill receive the call brand new hot tub spent 15k on and terrible service. Im worried what would happen if it stopped working in winter. If I cant get service it would ruin the tub

We spend our chilly Calgary evenings in this hot tub and we couldn’t be happier. The jets are really strong and melt all of our worries away. We had a positive experience with the purchase and delivery of this spa thanks to Marsha who went above and beyond with all of our questions and concerns. We have enjoyed all of the interactions that we have had with the staff In the Calgary store including Rochelle, Tony and Theara.

Perfect for our kids to burn off energy and a great feature in our backyard. World of Spas has exceptional service even after the sale was made. Delivery was quick and efficient took the time to explain process to fill the tub and even provided a laminated sheet on how to add chemicals.

I love our hot tub and it brings our family together to spend quality time together! I also suffer from headaches and this has been a game changer for me!

We love shopping at World of Spas. We have had great customer service every time we have visited, and World of Spas has a great selection of hot tubs, swim spas, cleaning products, toys, and hydro therapy salts (the Joint & Muscle is our favourite). World of Spas is our go-to place for all our hot tub needs. Ask for January, she is very helpful.

My wife and I purchased a Club 8L Dynasty spa almost 4 yrs ago from World of Spas and wanted to share that the ongoing customer service has been great. We have had no issues with our hot tub.

It is used daily and still as fantastic as the day it arrived. The protection from mice works great. Not a sign of any mice inside/underneath when opened up to inspect.

If you are looking for a quality hot tub with great support don’t hesitate to buy from Wild of Spas

My husband and I bought our hot tub 4 years ago and it has been great. We had a few minor repairs but they were easy to get fixed. Never had an issue with the customer service and install and delivery went smooth.