Deluxe Alarms

My wife, Evette Lamaestra, spoke to Melinda today regarding issues we've been having with our alarm system (we are getting long distance charges on our Cogeco bill and the number is coming from Deluxe Alarms).

Melinda Luckasavitch was understanding and listened patiently to an issue we are having regarding the alarm. Melinda will make the inquiries with the technicians onsite & seek to find a solution.

Thank you for your prompt attention to this and we appreciate the courtesy of sharing this 3 month free promotion with us.

Evette and Nicholas Lamaestra

I dealt with a couple of staff members at Deluxe Alarms and they have been great to deal with.

When I received a call back from Amanda Powar in follow up to a message I had left, I felt reassured that all would be taken care of without worries. Amanda has the ability to be friendly, pleasant, accommodating and reassuring with a sense of self confidence that makes you feel that you have nothing to worry about and that everything will be taken care of.

She is an absolute pleasure to deal with - Deluxe Alarms should be proud ofher and appreciate her quality of service.

Thank you Amanda and Deluxe Alarms.

We have used Deluxe Alarms System for the past 5 years and appreciate the feeling of security this company provides. They have always been very curteous and helpful. Melinda was so very understanding and helpful explaining things to me and I felt like I was talking to a friend. Silvana was very helpful in renewing my contract. I would recommend this company to others.

I had recently called Deluxe Alarms to book an appointment for alarm installation. The customer service rep, Amanda Powar, was very helpful and accomodating as I needed the appointment on a certain date. She was very knowledgeable and explained the process including the duration and what to expect once the installer arrives.
I am very happy with her helpfullness and would recommend friends to Deluxe for this reason.

I had a pleasant customer service experience with Amanda Powar at Deluxe Alarms, she was very professional and helpful. Do to our extremely busy schedule we had to cancel the alarm installation a few times; Amanda was able to accomodate the service hours everytime always showing great customer service and patience. I will definetly recommend Deluxe Alarms to my friends and family.

I have had Deluxe Alarms alarm system for 5 years now and have been happy with their service I am now adding a wireless alarm system too that Fara Fathy recommended to make my house more secure and have more piece of mind.

My fiance and I recently purchased a new home with Edenbrook Homes and booked an appointment with Angela Gontier at Deluxe Alarms. She was very knowledgeable and explained all of our options thoroughly. She made us feel comfortable throughout the appointment and did not make us feel pressured to purchase anything. She explained the benefits of their alarm systems and provided wonderful suggestions to help us in our decision making process. I would definitely recommend Deluxe Alarms as their price is very competitive and Angela was a great help!

i get service from deluxe alarm since 2005. they give me very good rate because i am using this service for long. i talk my problem i get with deluxe alarm because of changing phone company. amanda help me lot i really feel good with her service she really care my problem and that i like the most thanks a lot for your help. i tell to my friends and family about this help full service.

We just had a hard wired alarm system installed - no mess, no fuss, no unsightly wires... Installation was $1.00 and only monthly monitoring will be billed. .......! Customer Service was fast and replied to all my calls.....The added savings when combined with central vac was also a great bonus feature...I would recommend them to anyone looking for value and piece of mind...

Lina

We went in to choose wiring rough-in options, central vac, garage opener and security systems. The company had a lot of products and services to choose from and were very reasonably priced. The sales person, Jacqueline Lublin, was extremely knowledgeable and gave great suggestions and ideas, however we did feel slightly overwhelmed with some of the options so more detail into some of the options and technology could have been more helpful. Overall, we were impressed with the company, the choices available and the pricing.