Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Appliance Repair
Elite Appliance Service – Toronto
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88%

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Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1466 reviews)

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Sesi Goutham in Toronto
Sesi Goutham in Toronto
0 reviews North York, ON
10/10

Fridge repair

Everything was straightforward.
Technician diagnosed the problem, ordered parts and booked the next earliest appointment after delivery of parts and completed the repair promptly.
Would definitely recommend!

And, oh, appointment booking was quicker than other service providers.

Approximate cost of services:
$135.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Andy in Stouffville
Andy in Stouffville
2 reviews Whitchurch-Stouffville, ON
10/10

Bosch fridge repair

My Bosch fridge had whinning noise from the condenser fan due to ice build up. Elite appliance service sent their tech and diagnose that the freezer door rails were defective and not closing the door fully. The tech quickly found the issue and ordered the appropriate parts. He not only diagnose the issue but gave tips on prolonging the life of the fridge. The turn around time was fast to ordering the parts and repairing the unit. The tech was professional and masked up. Thanks for the speedy repair. Warranty repair
work order number :527476

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Mandi in Markham
Mandi in Markham
1 review Markham, ON
0/10

Can not fix my fridge after 4 service calls

I was assigned to Elite Appliance because of a Frigidaire fridge under manufacturer warranty. Their technician came to my house on 4 separate occasions to fix the fridge. The fridge was deemed unrepairable on the 4th service call. I was told that Frigidaire will contact me to arrange for a replacement fridge. When I contacted Frigidaire, they had no records of the last 3 visits. I was kicked around like a ball between the two companies for a couple of days. Then I was able to get someone from Elite to verify with their technician the work done on my fridge. After clarify that everything I said was true, Elite then said, they cannot update Frigidaire because my file is closed. They left me hanging and Elite refused to call Frigidaire for a verbal confirmation. I was speechless. Why are they unwilling to update the company that hired them? Will they get less dispatch calls from Frigidaire??Their explanation doesn't make any sense to me. Now, Frigidaire wants me to take time off again so another repair company can come take apart my fridge all over again. Elite Appliance Service is very unprofessional and a complete waste of my time.
Work order number: 522167

Approximate cost of services:
$1.00
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Company Response

Good Afternoon Mandy, thank you for providing your reference number so that I could pull up your file. We are sorry for your frustration surrounding the appliance, however as you know we are the servicer we are not the manufacturer of the appliance. As you know by your phone calls with our agents, we sent a request for a unit exchange for the appliance, we also gave you the file number to follow up with the manufacturer. While I can imagine how frustrating it can be and we are sorry for that, we have been instructed by the manufacturer to give you that file number that was given to us so you can follow up with them as they would be responsible in getting a new fridge to you through your dealer not through us. All of our reports are updated and sent to them, if you need your file number again please fell free to email us at service@eliteappliance.ca

Russ in Waterloo
Russ in Waterloo
1 review Hamilton, ON
0/10

Dishwasher Service

The technician is the only reason this is 1 star. He is tremendous. Run from this company. My warranty was farmed to this company and they were terrible. If your warranty work is with this company ask for another

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Good Afternoon Russ, as per my response earlier in the week nothing our call centre or techs was wrong. We are sorry you feel this way.

Private User
Private User
Private User reviews Markham, ON
10/10

feel satisfied

work order number 516550
the technician explained clearly about the problem of my washer.
He's polite and patient.

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

KAMEEL in Fredericton
KAMEEL in Fredericton
0 reviews Toronto, ON
10/10

Whirlpool fridge

Great customer service, very reliable and helpful.
Looking forward to use your service in the future.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Chunyang in Mississauga
Chunyang in Mississauga
0 reviews Mississauga, ON
10/10

Dishwasher warranty check

The technician is very helpful and professional. He tested everything to make sure my dishwasher can work properly in the future. Recommend the company definitely. Work order is 520872.

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Mike M
Mike M
1 review Burlington, ON
10/10

Dryer Warranty Service

Elite appliance lived up to its name and not many do.
They were quick to respond and showed up to the house on time and professional.

We had Wes as our tech and he was mixing! Very informative and knowledgeable and replaced the motor as it was rattling.
Great
Service and higher recommend!

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

tedgrosberg
tedgrosberg
1 review Toronto, ON
10/10

Elite is a great company!

Elite Appliances did a great job helping us! We had a problem with a brand-new dryer. The manufacturer sent Elite Appliances to come, diagnose and fix the issue. It was under warranty so it cost us nothing.

The technician from Elite was GREAT! He diagnosed the problem and explained it to us. We are very, very happy and would highly recommend this company to anyone looking for an appliance repair firm.

We didn't actually have to pay anything because our dryer is under warranty. However this site forced me to put a price so that my review would be posted.

Our reference number was: #86643694

Thank you, Elite!

Teddy and Sarah

Our reference number was: #86643694

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Nelida Chan from North York
Nelida Chan from North York
3 reviews Toronto, ON
10/10

Samsung Fridge Repair

We called Elite Appliance Service Toronto for service and we were given a date and time which were respected. The serviceman called before coming. He was friendly and professional and diagnosed the problem with our fridge quickly. He explained the problem clearly and proposed a solution. We would recommend Elite Appliance Service.
Work Order # 519569

Approximate cost of services:
$128.71
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://www.eliteappliance.ca/en-ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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