Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Appliance Repair
Elite Appliance Service – Toronto
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88%

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Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1241 reviews)

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Carlos Lavalle from Mississauga
Carlos Lavalle from Mississauga
1 review Mississauga, ON
8/10

Dryer Machine

Really glad to contacted Elite Appliance, I can continue using my dryer machine, you guys know how important it is. The person who came to my place did a proffesional and great job.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Hasan Mustafa from Mississauga
Hasan Mustafa from Mississauga
1 review Mississauga, ON
10/10

Samsung Dishwater

My Reference Work Order # 183601. I am quite satisfied with the level of customer service received from dish washer technician. Good Work Elite guys. Thanks. Hasan Mustafa Bye .1

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Carolyn from Mississauga
Carolyn from Mississauga
1 review Mississauga, ON
10/10

Stove top repair

184258 Job Reference. The technician arrived on time and I liked the fact that they informed me every step of the way when they were coming up to the final 30 minutes. I was quite surprised that they took the time to really inspect the product and understand my concerns unlike other companies I dealt with. I received a new cooktop and it was installed professionally. He was also friendly with my dog Lucy which made it much easier for me to control her around a stranger. Thanks again and I WOULD recommend their service!!

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Lisa from Mississauga
Lisa from Mississauga
2 reviews Mississauga, ON
10/10

Front load dryer

Had to have my dryer serviced by Elite Appliance Service the other day. The experience with this service was extremely pleasant from getting an appointment very quickly to the very courteous and knowledgeable tech Sheba who came to do the repair. She took her time to explain things and even give suggestions as to how to make the dryer more efficient. I was extremely pleased with this service and highly recommend them if you need any work done. ticket number 4131112289. My dryer is now working perfectly! Thanks Elite Apploance Service! 

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Jagmohan from Brampton
Jagmohan from Brampton
1 review Brampton, ON
10/10

Kitchen

The Guy , i for got to take his name who serviced reference order no 184066 is an excellent , knowledgeable technician and he took all care to help my appliance
"JMS"

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Annika  from Toronto
Annika from Toronto
1 review Toronto, ON
6/10

Dishwasher repair

Ironically, speaking to customer service was the worst part of the experience, aside from the cost (including a $100 fee simply to come to your home to diagnose the problem). The representative I spoke to on the phone was rude and condescending and probably should not be dealing with the public. More positively, I was able to get a convenient appointment for a service call.

The service technician arrived about 15 minutes before the end of the 3-hour window they give you as a time frame. He went about his task briskly and in a business-like (somewhat detached) way and repaired the dishwasher that day. It seems to be working well now.

Work order #183710

Approximate cost of services:
$320.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service. Our Customers are very important to us and our goal is to ensure we provide prompt and professional services to your complete satisfaction. Both negative and positive feedback help us to learn and better ourselves as a company. I apologize for the lack of customer service you received from our call centre, and I will definitely review the conversation you had with the call taker and take appropriate action. On a positive note I am happy the tech was at your home, brought the necessary parts and fixed the issue for you in one trip.

Dee R.
Dee R.
2 reviews Vaughan, ON
10/10

Washer repaire

The company was very nice to deal with, the technician explained the problem, and came back to fix it as promised. The company set the expectations well and delivered on them.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

kelder from Etobicoke
kelder from Etobicoke
7 reviews , ON
10/10

Dishwasher Repair

RE: Work Order #183321:

Fixed my Samsung dishwasher which is still under warranty.
The technician was very professional and skilled! Would definitely use them again to service my other appliances!

Approximate cost of services:
$0.00
What could this company do to improve their services?
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Ian walker from Toronto
Ian walker from Toronto
1 review Toronto, ON
8/10

181690

Frigidaire fridge stopped cooling

Problems appeared to be fan

Diagnosed quickly and repaired in a week. The technician came on time as scheduled . Really liked the text message confirmation.

Fridge working perfectly since .

Thanks

Approximate cost of services:
$0.00
What could this company do to improve their services?
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Niloofar Mani from North York
Niloofar Mani from North York
2 reviews Toronto, ON
8/10

Samsung Fridge

The technician came on-time and he was very very polite. He checked everything and answered all questions. Although the building frost still does exists due to humidity in our kitchen, he showed what should I do to make it better. My work order # was 183115
Thanks and regards,

Approximate cost of services:
$0.00
What could this company do to improve their services?
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://www.eliteappliance.ca/en-ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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