Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Appliance Repair
Elite Appliance Service – Toronto
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86%

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Reviews by rating (past 12 months)

Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1463 reviews)

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Wu in Toronto
Wu in Toronto
1 review Toronto, ON
8/10

Samsung dryer repair

My new Samsung dryer stopped heating after just a few uses and I have to call Samsung for repair. They sent Elite appliances as their contractor. The scheduling for the first appointment was kinda a joke as I was never contacted and received a SMS after 3 days saying the repair was completed. I had to call them again to reschedule another appointment. The technicians arrived on time and quickly identified the issue. It turned out one of my fuses burnt out and they educated me how to install a fuse properly (may due to that it was not screwed tightly enough). The entire repair was done within 15 mins and their technicians are very courteous. I would recommend their service but their scheduling could have done better, not like my case closed my ticket even without anyone contacted me. This is in reference to order 4145408139.

Approximate cost of services:
$0.00
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Company Response

Hi There, thank you for your feedback. Sorry about that, I am sure it was system glitch and nothing intentional.

Missy in Toronto
Missy in Toronto
1 review Hamilton, ON
10/10

Washing machine

My washing machine wasn’t working. Elite Appliance Service came out to fix it (#4145443122)

I was really impressed with the service from booking to my Technician arriving to fix my machine. I loved the feature of receiving text messages, for appointment reminders and that the Tech would be at my house within 30 min!

The Tech was great. Super friendly, knowledgeable and efficient. Would highly recommend

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Rachel in Vaughan
Rachel in Vaughan
3 reviews Vaughan, ON
10/10

Dryer repair.

This call was on our extended warranty for our Samsung dryer. We would not hesitate to recommend this company. The technician was polite, and explained the problem. We will not hesitate to use this company again.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Raj in Markham
Raj in Markham
1 review Markham, ON
10/10

Gas cooktop repair

4145334337
Benjamin came to repair my gas cool top. He made adjustments very quick. He was very polite. Thank you. His knowledge of the appliances was very good and up to date. And he explained all my further questions in detail.

Approximate cost of services:
$0.00
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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

EtobicokeHome in Toronto
EtobicokeHome in Toronto
3 reviews Toronto, ON
10/10

Refrigerator repair

Extremely quick response to website enquiries and very knowledgeable! Cleared up a lack of information provided by the manufacturer (Samsung) and were able to coordinate service quickly for a broken fridge.

Review has 1 previous version
Approximate cost of services:
$115.00
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Company Response

Good Afternoon Sir, I am not sure you have the correct service company. We do not have an employee named Amy and we don't give percentages off as discounts for labour. Please email me directly at service@eliteappliance.ca so I may look into this for you with your phone number please.

Gary Hill in Toronto
Gary Hill in Toronto
1 review Toronto, ON
10/10

Samsung dishwasher repair

Very satisfied with the technician from Elite Appliance Service who not only repaired my dishwasher but went above and beyond to extricate and reinstal the appliance that required a lot of manipulation. W/O#4145198496

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Xiao
Xiao
2 reviews Bradford West Gwillimbury, ON
10/10

Fridge Repair

My ticket # 4145090457, My fridge just got fixed today. Elite has a extremely professional, knowledgeable and courteous team. They were prompt and responsive. They were thoroughly familiar with my appliance and easily diagnosed and addressed the problem. It was an excellent experience.

Approximate cost of services:
$700.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

John-Paul in Hamilton
John-Paul in Hamilton
1 review Hamilton, ON
8/10

Samsung fridge fix

Chris came and fixed my samsung fidge. He explained the problem, explained the need for parts, and answered all my questions. Would use again. Would definitely recommend to someone else who needs repairs.

work order number :311325

Approximate cost of services:
$280.00
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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

Private User
Private User
Private User reviews Toronto, ON
8/10

Bosch Dishwasher Door (work order 306451)

Had to replace recalled power cord (covered under warranty) and door tension pulley kit. Technician was knowledgeable, quick, professional. Thought price was expensive for door kit replacement. Experience was stress-free.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://www.eliteappliance.ca/en-ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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