The service technician was excellent but the company gouges for parts and labor, so I won't be calling them again. They charged $65 for a part I could have purchased online for under $10, then charge $159/hour for labor and even if the job takes less than 30 minutes you're still billed for an hour. On top of this they charge a $25 downtown surcharge and expect you to pay for parking on top if this! Parking fees should be included in this outrageous surcharge!
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?