What can I say - Adam and this company is amazing once again. Fast replies, great quotes and very professional work. Adam has done an amazing job at our house once again and we will definitely reach out again for future needs. No one else comes close to Convertible for service!!!!!!

This is the third house that we have used for new furnace and air. We are very pleased with the prices and the service. The workers are always very knowledgeable. Would use Convertible Air again in our next house.

Great service, brilliant technician and best quote. I got a tankless water heater installed for my home yesterday and this is the best interaction I have ever had with a company. They were thorough professionals. Service was outstanding. When I called them, I was so glad that a human picked up the phone. In this era of automated voice machines this was so good and even better the human who answered the machine was able to answer all my questions rather than leaving me on hold to find answers from somebody else. Chris was just amazing. He came in for the quote and gave me the best quote. Prices were very fair and he gave me very good options to pay it off. He went out of the way to give me options. Nobody could even come close to their prices. He also explained each and every available option very clearly. Once he left I took few mins to gather my thoughts and it just didn't make sense to look further. I called him within the hour to book an appointment and install the tankless water heater the next day. The technician arrived the next day and installed the tankless within 3 hours (I had a water heater tank). His installation was very neat, he communicated very well, he accommodated my request to install in a specific area and also moved my water heater tank from my basement to my garage so that my current service providers can come and pick it up. He also cleaned the place once everything was done. I have to change my furnace and ac unit soon. I am not even going to waste my time collecting quotes from other companies. I ll just pick my phone and call Convertible. The best in business. Based on my interactions with other contractors I have always thought that it is tough to get a contractor who can communicate well, provide quality service and for a reasonable cost. You either get 1 or 2 of those qualities. But with Convertible you get all 3. I highly recommend Convertible!

Professional group from quote to installation. No frills or gimmicks!
Mike E. explained everything in terms we could understand and we knew exactly what we were getting!

Like the individual who referred Convertible Air to me, I would refer this company without a doubt!!!

Our furnace died during one of the coldest weeks of the year and Convertible Air quickly quoted us on a new energy efficient model and scheduled us for installation without delay.
Installation was fast, covid safety protocols were followed.

Mike was our rep and he was very patient and informative with going through the process of quotation to instalment with us. He was easy to reach through text / email. Come the day of instalment, the two installers were very mindful of keeping their work area clean and tidy. They were very professional and detailed oriented with their work. Definitely would recommend for price, customer service and quality of work for sure. Thanks Mike!

Very impressed that after agreeing to do the work at 7pm, the team was there at 8am the very next morning in a snow storm. Work was done quickly and I am completely satisfied with the outcome and very competitive pricing.
I am also very impressed by the way their sales rep took the time to explain the features and nuances between different models where the 5 other sales people I spoke to seemed to speak very quickly and shift from one topic to the next not allowing the details to set in, seemingly to make light of the situation and close a deal.
I would recommend that you give them an opportunity to compete for your business if you are looking for service. I would not hesitate to work with them again.

Customer service was fantastic while we were shopping around and prior to the install, answering any questions we had. The installation team was excellent. Very professional and knowledgeable. We had a bit of a complicated set-up for venting and electrical hookup for the unit and they took their time planning out an installation option that worked best for our space. The solution they came up with was better than anything we had thought of and they suggested it to us because it was the best use of our space, even though it made their job a bit harder.

Woke up one morning to my furnace not working and I called my regular furnace service company who did come and investigate the situation. It was confirmed that the furnace was done and needed to be replaced. I was provided a quote from my regular service provider and it seemed high. Speaking with a neighbourand good friend, they strongly suggested giving Convertible Air a call. They used them and was offered great customer service, fast response and a fair price for when they needed their furnace replaced. I call and got exactly that. How could you say no when they topped it off with a next day install from two very knowledgeable, friendly and careful team members. I am very happy they helped and would recommend or have the back without hesitation.

After my furnace stopped working in the middle of the night, my mom referred me to this company after she hired them to replace her furnace late 2020, I was so pleased from the beginning of the process to the end of it. The salesman was kind and generous, loaning us 4 space heaters to keep my family warm. And the two installation gentlemen, we’re also kind and generous, and practised safe COVID-19 protocols while in my home. I was very pleased with the whole experience and now my house is nice and warm!