Convertible Heating And Air Conditioning

New furnace installation went well, Marnie was very professional and easy to understand. The installation team was professional and friendly. Our only hiccup was that the duct cleaning team that was sent did not arrive on our scheduled date; however, rescheduling was easy and the team arrived early on the rescheduled date. The duct cleaning team was also very friendly and professional.

When my 25 yrs. old low-efficiency furnace broke down, I decided to purchase a 2-stage furnace from Convertible because: a) Chris was a knowledgeable salesman, and understood my desire to re-wire my thermostat to intelligently control the staging, rather than to have the furnace control board operate using a fixed timer, b) Their pricing was competitive out of the 5 Trane/American Standard dealers that I had identified, and c) A friend had recommended them based on a previous installation.

Kamil and his helper, James, were my scheduled installers who arrived promptly at 8:30 AM on Nov 16, 2015 to begin the job. They were transparent with their installation activities, and maintained an open dialogue with me throughout the day to ensure we were on the same page to achieve my satisfaction. The guys truly treated my home as if it was their own. For example, when they ran out of drop cloths to cover the entire path to my furnace room, they found additional cardboards for the remaining pathway to ensure my carpet and floors would not get damaged. They were also mindful at removing their shoes when entering other areas of my home to set up the thermostat.

Based on my observations, Kamil and James took great pride in the quality of their work. They functioned well together as a team by bouncing ideas and checking each other's work to ensure quality in their end products. Throughout the installation, they were meticulous in levelling the appliances, creating an air-tight custom metal transition, optimizing the placement and concealment of the 2 vent pipes, and fastening the pipes and drain hoses in place. They definitely had my best interest at heart by thoroughly thinking through and planning out how to do the best job for my home, even if may seem challenging, rather than cut corners for a substandard finish.

The guys were professional and completed the installation and testing of my furnace and gas line by 3PM. They were hard workers who never took any breaks, except for a brief 30-minute lunch where they left for Home Depot to pick up some additional drill bits. Before leaving for the day, they took the time to clean up the work area, and to answer my final questions to ensure I knew how to operate and maintain my new appliances as a homeowner.

As part of their thoroughness and attention to detail, they also identified a minor gas leak at my gas meter outside with the soap test, so that I could call Enbridge to resolve the issue immediately. When the Enbridge technician came to inspect my new furnace and piping, their second opinion confirmed that I had received a good installation that adhered to code.

Overall, other than the last minute re-scheduling of the initial consultation visit, I was very satisfied with my experience with Convertible. I plan to use Convertible as my primary HVAC contractor moving forward, and I will highly recommend them to others, just as I had been referred to them by a friend.

We got our Furnace & Air Conditioner installed by Roop & his helper. Roop was very knowledgeable and very polite. He took time to explain to us about both units. I noticed both men were very careful when they went in and out of the house. They put pieces of work rags down so they didn't dirty our floor and also when bringing stuff inside our home, they made sure nothing touched our walls. We are very happy with the installation.

We had our former heating contractor in to service our furnace on October 19th and he "red tagged" our furnace.We had a flyer from Convertible,I phoned outlined our problem and Marnie said she could be at our home to quote on Wdnesday,October 22 nd,she showed up promptly at 11 am,we reviewed our needs and confirmed an installation for Monday,October 26th at 930 am the job was very complicated and took 2 days,and we did have heat in the interim.The installers (Adam and Adam) were terrific and exact in their finishing.Great job,great price--totally satisfied.

I had a Rheem 50 gallon hot water tank installed on November 14, 2015. I did some research online and found this company (Convertible Heating & Air) that had been in business ~50 years. I spoke with the owners before the installation and they gave me confidence in their ability to do a high-quality installation and be around a few years later to fulfill any service issues if they do happen to come up. Installation was professional and they even moved the old tank into the garage for me.

We were very much satisfied with job done. job was done neat and clean, friendly staff, reasonable price. Marnie Amodeo sales lady was helpful and explained the job very friendly manner

Thanks Marnie for all your help and giving us the information on what kind of furnace and air conditioning to have installed in our home. The price was very good. The 2 installers Kamil and James were very polite and professional. They answered any questions that we had about the furnace and air conditioning. They also cleaned up after themselves. We are very pleased with the service we got from you.

Installation technicians demonstrated competent workmanship when they installed my furnace, AC, and water heater. Their friendly and courteous demeanor was evident even when provoked by the rude neighbours regarding the location of the AC unit. I would recommend Convertible Inc. to anyone wanting a professional and trustworthy furnace installation. Roy and Cory are to be congratulated.

After tirelessly searching for a company that would provide a reasonable price for a hot water heater and installation, Convertible Heating and Air Conditioning both surprised and impressed us. The pricing was fantastic, making an appointment was easy and the installation was as seamless as could be expected.

Sam and everyone was great. Also the best price I could find. The installers were friendly and cleaned up when done.
I wouldn't think twice about dealing with again. Rob J