Great experience from start to finish. No hassles, no problems. Chris was easy to talk to, didn't waste my time with sales pitches, gave me exactly the information that I wanted to know, and even drove thru a snowstorm to make our appointment. Adam and Adam completed our install, and were nothing but professional, polite, knowledgeable, and efficient. The workmanship was neat and tidy, and their clean-up was fantastic. Adam even identified an existing minor gas leak on my hot water heater and promptly took care of it. I'm very picky, but it was tough to find anything to question with the install and set-up of the new furnace. Right from the first meeting with Chris, I felt I could trust the install would go well....and it did. Would highly recommend.