Convertible Heating And Air Conditioning

The installers were great. They were both knowledgeable of the products and the installation. They got right down to business as soon as they arrived and both units were up and running in less than 4 hours. They cleaned up the furnace room and outside well and removed all the old appliances. My only complaint regarding the installation was I found 5 screws, some wire and a few washers in the driveway right where I park my car. Coincidentally I just had a flat 15 days ago because of a large screw in my tire. The sales experience was lacking in communication, call backs and follow up.

Used Convertible Air for installation of number of new furnaces and central air conditioning units over the years for business clients. Just had A/C installed in one of my own properties and the Convertible Air has been prompt, good service and best of all best value. I never hesitate to recommend them to my clients.

The salesman Chris was friendly and explained with great detail what was required for my home. The installers were quick, neat and efficient and completed in less time than anticipated.

Our AC unit quit on us this week so we started calling around after doing some research online. We were impressed with Sam and his transparency when it came to understand pricing and quality of units. The guys who installed the unit were very professional and kind. We would recommend this company to others.

Our AC needed replacing, we called around for quotes and the last was Convertible which we saw an advertisement in a flyer. We researched the company and saw that they got some good reviews. So we called them as well. When we called, it was a very easy transition in booking someone to come to our home within a day or two. Michael provided us with the options that beat suited our needs without any pressure to purchase on the spot. The quote was very competitive and we felt comfortable with purchasing the AC from this company. Within a week our AC was installed and the installation technicians were very professional and completed the job within the time frame they said. I would highly recommend Convertible Heating and AC to everyone! I plan to use this them in the future.

So of course as Murphy would have it, my air conditioner decided to break down on Saturday (the hottest weekend we've had this year). Having 10 month old twin girls and 2 seniors at home, I was in a flat spin! What to do? Where to start? Who do I call? So Monday morning early I thought let me call Convertible Heating and Airconditioning first as they installed our new furnace 6 years ago and we had excellent service back then. Well let me tell u something! Their service is still the best!! Not only were they able to send someone the same day, but they came to check and fix the aircon in a matter of hours. Henri, YOU are my hero!!! I thank you from the bottom of my heart!!

I needed a new unit installed for my central air service. Everyone at this company was very helpful, efficient and the price was great. I called a lot of companies, who gave me conflicting information.
From the date I first called them to the date of installation was 5 days. The service men were very polite and they cleaned up after themselves. They also removed their shoes without being asked, which my wife really appreciated! I would definitely recommend this company!!!!

Within a few days after calling Convertible, a salesman was sent to my home. He did a complete review of my AC needs and did not try to sell me on an AC that did not meet my needs. He was knowledgeable and friendly. The installers -(Adam and Adam) did a good job, they were knowledgeable, neat and very friendly. A humidifier was to be installed at the same time, however, due to an oversight it was not installed and I have sent an email to the salesman (Mike ) also mentioned it to Chris that this needs to be done in the short term. I certainly want Convertible to do the humidifier install as well. Overall they were efficient. I like the fact that they do not try to sell you the extended warranty etc. at the time of the sale. I understand they will contact me about the AC maintenance at a later date. Great company, will definitely recommend them to my family and friends.

We did our due diligence on the company. Verbal references, insurance, BBB etc. Chris answered all our questions and forwarded the necessary information. Install was quick and painless. Brandon et al were great! On Homestars under the company profile it says that the company takes visa so I never thought to confirm this information. When we went to pay, they do take visa up to a max. of $1000.00, without charging a 2 per cent fee, and the balance will need to be made by cheque, cash. If you wish to pay the total on a visa there will be a 2 per cent charge on the balance over $1M. It would have been helpful knowing this upfront.

After our air conditioner broke down the salesperson quickly arrived to assess our needs. He was very knowledge and described exactly what would be done. A few days later.. the installer arrived on time and in about 2 hours had the AC working again.... He returned late one evening.. a few days later... to make a minor adjustment.
The AC is running again... and is much quieter than our old unit.
Excellent service.