Toronto
-promised piano specialsist did not come. The movers themselves were ill-equipped – they did not have the proper equipment to move the piano. Result-my wall and beautiful floors completely damaged! (Serious, deep scratches)
-no runners- I had to get professional cleaning
- not enough supplies to move or pack my house. I am sure half the stuff I put in storage will not make it out unscathed
- tiny moving van, requiring more than one trip- apparently they only have one size!
-time estimate to pack was way off
- time estimate to move was way off
- company not returning repeated calls after promising to rectify the damages
Horrible horrible horrible experience!
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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