Our salesman, Rick, was very friendly and knowledgeable. He was prompt in coming to see us when we called, but there was no pressure to make a decision until we were ready. The workmen were pleasant and hardworking and finished the job in a timely manner despite the cold and snowy weather. We are happy with the look of our new roof.
Our sales rep Robert said the roof will be done in 6 wks. We signed the contract Sept 21 and only done in December 22. The time line he had given was very inaccurate. We did not even received a phone call for follow up; instead I had to call several times. He kept on saying we are next in line. He also mentioned that Derek, the installation anger will come and re-measure the roof to make sure that he got the right measurement, so this is what we were expecting; but did not happen. After several calls Robert called us first week or second week of December saying that because of the holidays, my roof would be done in January 2015. I told him frankly that we are so frustrated an that if we only knew, we could haWe signed a contract to be done in spring and not winter time. He then called me again that they would do the job before Christmas. The following day they dropped the materials on my drive way and again We were frustrated because they did not even bother to cover it knowing that there would be a heavy snow the following day. Finally after again few days they came and finished the job. One of my neighbours mentioned to me that it's already dark but the guys were still working and they were wondering how could it be done properly. When the guys finished, the gutters were messy, the snow guards on the roof over my garage was not installed. So we had to call them again. By the way we did not even received a phone call to say that they would come that day to start the job.
I called this company to get a quote since my decision was made that due to premature wear of our asphalt singles our next roof would be a metal. This company had done a job not too far from my place. My wife and I were really impressed with the presentation we had from Ryan S. the rep of the company that came over to our place. There was absolutely no pressure on his part plus he was very knowledgeable of his product and also of his competitors products. We called him after a few days and he came back to have us sign the contract. Before the tentative date he had given us we received a call from the Ottawa office that the installers would be at our place soon. The material was delivered and the installers showed up on time. They were very polite, respectful and professional. The job site was left clean every night before they left. After it was all done the installer and I did a final walk around to make sure everything was done right and the site had been left clean.
My wife and I are totally satisfied!
Way to go London Eco-Roof Manufacturing:-)
Thank you and your family for letting us remove any future asphalt woes from your home. The roof looks beautiful, and we appreciate your glowing recommendation!
Salesman was good, knew his stuff. I had researched a great deal ahead of time. They put the first part up and said they would be back the next day. 5 days later they returned (not too convenient as we had company by then). They were missing pieces and did't come back till after we called and it was about 2 weeks. I didn't like the trim on the turret and the salesman said he would see if there was something else they could do. We never heard from him again. They never picked up their sign or the giant 16 ft skid which is now at the side of my house.
Thank you for giving us the opportunity to call and work on the faults you found. We hope this has not soured your thoughts of our company and please feel free to call us if anything else arises.
I am so glad I chose this company out of 3 potentials; not only was the job done in a timely manner, but the pricing, the skilled workmanship and guarantees given by my salesman was unbeatable. The job is done to perfection and all my neighbours are complimentary. I would recommend this company to anyone wanting a professional roof on their home.
Thanks, June! The roof looks absolutely stunning on your home. Definitely the envy of your neighbourhood ;)
I just had my roof replaced and am totally thrilled with the results. The sales rep was very knowledgeable, the installation crew was fast, efficient and courteous. What a refreshing change from past experiences with home projects. I would definitely recommend to anyone thinking about a new roof.
Hey Paulette, thanks for giving us the opportunity to install the last roof you will ever need!
Just had our roof replaced with a metal roof from Eco-Roofing. Looks amazing - getting compliments from passersby all the time. Sales, Installation everything was smooth and professional. Have already recommended this company to friends and relatives.
Thank you for your recommendation, Marianne, we're happy the roof turned out so well for you.
We had a great service the delivery guy was really respectful and asked us where we would like the supplies which we liked since he also waited for us t move our car. The gentlemen whom came to do the roof were very respectful also the did a great job. They cleaned up their mess very well left the place just like they found it. We look forward to maybe doing our house roof next with this company.
We're happy the process was as smooth as possible. Let us know when you need that house re-roofed!
Compared replacement shingles vs metal and from the information received by our well-informed sales rep. (Ryan S.) my decision was made. The work crew was tidy, courteous & very polite and the premises were left clean. The look of the house is amazing. Would definitely recommend London Eco-Roof.
Thanks for the recommendation, Vivian. We're happy the roof was up to your expectations!
London Eco-Metal is the leading metal roofing manufacturer and installer based out of London, Ontario. They service all of Ontario and east to Montreal with convenient showrooms located throughout Ontario. With 4 great profiles and a large choice of colours, there is a roof for everyone, at great factory-direct prices. London Eco Roof is your choice for Affordable Metal Roofing .Contact us today to receive a free quote!