London Eco Roof Manufacturing

Roofing
London ON N5W 3C7
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Roofing
London Eco Roof Manufacturing
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Reviews for London Eco Roof Manufacturing

Average customer rating:
9.3 10 (918 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Metal Roof

Compared a few companies and felt that London Eco offered the most aesthetically appealing option. Colour options were many and we found one that blends great with our existing finishes. Left a bit of tar on the siding from their calking gun but said they will have that cleaned up.

Sales person really promotes "leveling" of the roof and to make sure when comparing other companies, this is something they do. However, when I had a concern that one section did not appear level, the response was "they do the best they can but can't always get it 100%". That was not the conversation we had when I was being sold on Eco. I still give 5 Stars though as sales people will tell you whatever they think will make the sale.

Installation crew was very polite and courteous and other than the bit of tar, did a great job cleaning up after. I would recommend them.

Approximate cost of services:
$12,500.00
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Company Response

Thank you for your review. We assure you that the leveling was done correctly as our roofing components cannot actually be installed without proper leveling, although sometimes it can look uneven from afar. If you contact our head office (1 519 451 7663) regarding the remaining caulking we may have someone able to rectify it. Please feel free to refer us, contact your roofing specialist for referral details.

Sven in Whitby
Sven in Whitby
1 review Whitby, ON
10/10

Roof

The installers were very professional. They were polite and answered any questions that we had. The end result looks great. We are very happy with the job, and we are glad that we chose Eco-Metal to install our new roof.

Approximate cost of services:
$15,000.00
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Company Response

Hello Sven! Thank you for choosing London Eco-Metal, we are happy that you are satisfied with your new roof.

The Peikaris in Caledon
The Peikaris in Caledon
1 review Caledon East, ON
10/10

Black Bravo metal roof

London Eco-Metal roofing consultant was highly knowledgeable and professional. His timely project management was excellent!
The installation crew was outstanding.
They were extremely hardworking and the workmanship exceeded our expectations.
We really love our new roof. We which that we had it done long time ago.
We will for sure recommend this company for anyone who is planning for a new roof.

Approximate cost of services:
$23,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your review! Neil appreciated the opportunity to work with you. If you do recommend us, please inform Neil as we do have a referral rewards program. You can find more information at this link> https://www.londonecometal.com/assets/pdf/documents/referal-booklet.pdf

Private User
Private User
Private User reviews Windsor, ON
10/10

Roof Installation

We recently got my roof installed in Windsor. The salesman is extremely helpful in answering all our questions. The installation crew exceeded our expectations. They are extremely hard workers and I would give more than 5 stars for the workmanship. We love our new roof. Highly recommend this company.
Note: One recommendation to the company : the snow guard should be painted with same colour on front and back surface, the white colour on the back is pretty noticeable from a distance looking at an angle.

Approximate cost of services:
$29,000.00
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Company Response

Thank you for your review and thank you for choosing London Eco-Metal. We will consider your recommendation. We are happy that you are satisfied with your new roof.

Bebo in Toronto
Bebo in Toronto
0 reviews Kitchener, ON
9/10

Metal roofing

My experience with this company was great !
Timely management and customer satisfaction was good !John was a great salesman ,he represented the company in a good manner , the contractor was great and did it professionally
I have asked for some repair of small dent and they did it promptly with professionalism
The only cons they started the work 3 months after the agreed start date it might be due to shortage

Approximate cost of services:
$15,000.00
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Company Response

Hello Bebo, thank you for your review, we try to resolve any outstanding issues as quickly as possible. We do not actually have agreed start dates with our purchase agreements, we provide estimated lead times due to weather, install delays and other factors. Thank you for your understanding.

Kim from Windsor
Kim from Windsor
0 reviews Windsor, ON
10/10

ROOF

Had a metal roof, applied, and am very happy with the work done!!!
Workman was fast, efficient, courteous .

Approximate cost of services:
$21,000.00
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Company Response

Hello Kim. Our installers are the best in the industry! Thank you for taking the time to leave a review.

OntarioCustomer2022
OntarioCustomer2022
1 review Ingersoll, ON
0/10

Disappointed

We have been dealing with poor communication and terrible service with tis company from the beginning. Now, 5 months since the job started, yes our roof is finished, however were still finding metal pieces all throughout our yard, and damage that was done during installation has still not been paid for. I was told that they would take care of paying for the repairs and even though Ive submitted receipts twice, its been two months since the receipts were submitted and the company, once again, has zero communication. I understand that there can be mix ups and mistakes, but for there to be little to no communication throughout the whole job, for the workers to just leave our roof half finished and disappear for weeks at a time without even a call, and now for them to not follow through with paying for damage, speaks to more going on than just a one time mix up. Even though our roof now looks beautiful, what are the odds that a company like this will be there for us if or when we have an issue and are hoping to rely upon the warranty.

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Hello, we are aware of the miscommunication issues regarding this install. We are currently rectifying the situation, our Head Office has/will contact you soon. Thank you for your patience

Frustrated!!!!
Frustrated!!!!
0 reviews , ON
1/10

Warranty does not cover engineering/design

Don't use this company !!! Eco-Roof installed a metal roof on our 3000 sf home in 2011. Shorty after a major flaw was discovered. The design allowed for large gaps between the ridge caps and the metal roof which is an ideal location for birds to nest. The problem has become worse every year as more and more birds discover this. We contacted Eco-roofing several times and they refuse to look at the issue and blocked our calls. They stated that even though it is a very poor design they only provide a warranty on materials and workmanship.
We are now faced with the most likely scenario of removing and replacing the entire roof. Very frustrating dealing with this company!!!

Approximate cost of services:
$24,000.00
2 of 2 people found this review helpful.
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Company Response

Hello! We are sorry to hear you are having issues with your roof. I cannot find any record of a conversation with anyone from 2011 with this issue, and you have not left your name. Can you please call us directly at 1.855.838.9393 to speak directly with our owner Joe so we can help you resolve this issue. Thank you!

Alex Soucie
Alex Soucie
0 reviews London, ON
8/10

Metal roof installation 2 storey home

I had a complete metal roof installation the past May. They did a great job. Looks amazing. Very satisfied with their work.

Approximate cost of services:
$11,300.00
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Company Response

Hi Alex. We appreciate your kind words! Thank you for choosing London Eco-Metal.

Donald in Ajax
Donald in Ajax
1 review Komoka, ON
10/10

Replacing the useless 35 year shingles.

I am very happy with this, I will let the pictures show a great job.

Approximate cost of services:
$24,300.00
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Company Response

Hello Donald! We are glad you are satisfied! Thank you for leaving a review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about London Eco Roof Manufacturing

London Eco-Metal is the leading metal roofing manufacturer and installer based out of London, Ontario. They service all of Ontario and east to Montreal with convenient showrooms located throughout Ontario. With 4 great profiles and a large choice of colours, there is a roof for everyone, at great factory-direct prices. London Eco Roof is your choice for Affordable Metal Roofing .Contact us today to receive a free quote!

CATEGORIES
Roofing
PRODUCTS
Custom made metal roofs at affordable pricing
SERVICES
Across Ontario From Windsor to Ottawa
BRANDS
Eco-Metal
STYLES
Five main profiles, Bravo, Bingo, T18, Eco-Tile(Eco-Panel), Standing Seam
SPECIALITIES
Metal roofing
WEBSITE
https://www.londonecometal.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
110
RETURN POLICY
Ask for info
PAYMENT METHOD
Financing, TD, Visa, MC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
55 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.