London Eco Roof Manufacturing

Roofing
1682 Dundas St. E London ON N5W 3C7
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Roofing
London Eco Roof Manufacturing
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91%

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Reviews by rating (past 12 months)
Best of 2017 winner 4 timesBest of 2017winner 4 times

Reviews for London Eco Roof Manufacturing

Average customer rating:
9.2 10 (872 reviews)

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OntarioCustomer2022
OntarioCustomer2022
1 review Ingersoll, ON
0/10

Disappointed

We have been dealing with poor communication and terrible service with tis company from the beginning. Now, 5 months since the job started, yes our roof is finished, however were still finding metal pieces all throughout our yard, and damage that was done during installation has still not been paid for. I was told that they would take care of paying for the repairs and even though Ive submitted receipts twice, its been two months since the receipts were submitted and the company, once again, has zero communication. I understand that there can be mix ups and mistakes, but for there to be little to no communication throughout the whole job, for the workers to just leave our roof half finished and disappear for weeks at a time without even a call, and now for them to not follow through with paying for damage, speaks to more going on than just a one time mix up. Even though our roof now looks beautiful, what are the odds that a company like this will be there for us if or when we have an issue and are hoping to rely upon the warranty.

Approximate cost of services:
$22,000.00
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Frustrated!!!!
Frustrated!!!!
0 reviews , ON
1/10

Warranty does not cover engineering/design

Don't use this company !!! Eco-Roof installed a metal roof on our 3000 sf home in 2011. Shorty after a major flaw was discovered. The design allowed for large gaps between the ridge caps and the metal roof which is an ideal location for birds to nest. The problem has become worse every year as more and more birds discover this. We contacted Eco-roofing several times and they refuse to look at the issue and blocked our calls. They stated that even though it is a very poor design they only provide a warranty on materials and workmanship.
We are now faced with the most likely scenario of removing and replacing the entire roof. Very frustrating dealing with this company!!!

Approximate cost of services:
$24,000.00
1 of 1 people found this review helpful.
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Company Response

Hello! We are sorry to hear you are having issues with your roof. I cannot find any record of a conversation with anyone from 2011 with this issue, and you have not left your name. Can you please call us directly at 1.855.838.9393 to speak directly with our owner Joe Malec so we can help you resolve this issue. Thank you!

Alex Soucie
Alex Soucie
0 reviews London, ON
8/10

Metal roof installation 2 storey home

I had a complete metal roof installation the past May. They did a great job. Looks amazing. Very satisfied with their work.

Approximate cost of services:
$11,300.00
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Company Response

Hi Alex. We appreciate your kind words! Thank you for choosing London Eco-Metal.

Donald in Ajax
Donald in Ajax
0 reviews Ajax, ON
10/10

Replacing the useless 35 year shingles.

I am very happy with this, I will let the pictures show a great job.

Approximate cost of services:
$24,300.00
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Company Response

Hello Donald! We are glad you are satisfied! Thank you for leaving a review.

Helen in Toronto
Helen in Toronto
0 reviews London, ON
10/10

Metal roof

What a great team product was here in two days, followed by the roofers who were fast friendly courteous always kept my property clean and tidy; and most importantly my new metal roof looks amazing

Approximate cost of services:
$17,000.00
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Company Response

Thank you for your review, Helen. Our installers are the best in the industry! Thank you for choosing London Eco-Metal.

Greg Page, Scarborough, ON
Greg Page, Scarborough, ON
1 review Toronto, ON
10/10

Metal Roof by London Eco, exactly what we expeted

We selected London Eco to do a metal roof for our house in Scarborough, ON, because they manufacturing their material. The roof was installed last year, but we waited to pass some time, particularly winter, to post a review.

London Eco assigned an representative, to be always available during entire process of negotiation, material and colour selection and installation. She was so handy and helpful and she always resolved any request literally immediately.

We selected largest metal sheets available and TERRACOTTA red colour, so our house got an European touch.

The installation took less than 2 days, as workers were well trained and metal sheets were large (end to end). They left no any abounded leftover of materials, nails, etc. around the house. A fully professional and clean installation.

My family has noticed a significant temperature stability, during cold and during warm days, which results in some energy saving. We have never noticed any increased noise when is even heavy raining, as some people suggested against metal roof.

London Eco gave us a 55 years warranty, so we do not have to think about a roofing until year 2076.

Thank you London Eco.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for your kind words, Greg! We have been try to leave our customer's property as clean as possible, thank you for noticing! We appreciate your review.

Karynsales
Karynsales
0 reviews Ingersoll, ON
10/10

Very professional

Just met with Dave. He was very knowledgeable and friendly. Made me comfortable with making such a big purchase. I'm looking forward to my install.

Approximate cost of services:
$19,000.00
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Company Response

Dave makes everyone feel comfortable! Thank you for choosing London Eco-Metal and thank you for your review.

JonTopping in Peterborough
JonTopping in Peterborough
1 review Peterborough, ON
7/10

Great, but problems

The materials are great quality, and we're very happy with the finished product overall. They also got the job done quite soon, and we're quick about it. There were a few problems though. For starters, there were nails, screws, and sharp jagged pieces of metal all around our house. Literally over a hundred. This was, and is, quite scary for me, as I have two little kids. We tried to clean it up ourselves, but we still find some now and then. There was also A LOT of roof debris left all over the place, and we have no idea how we're going to clean it all. We were told my them that they would be in touch with us about this, and that never happened.
We also got a thing in the mail saying we could get $50 for submitting a review. I did that process, and never got the $50. I contacted them a few times, and have been ignored.
Overall we're very happy with the finished product and the timing, just those other things kind of put a bad taste in our mouth. We would still recommend though.

Approximate cost of services:
$30,000.00
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Company Response

Hello, we are glad that you are ultimately satisfied with the roof. We apologize for the issues with the install, we try to be as attentive with the clean-up as possible, but sometimes our installers do make mistakes. We will look into the issue regarding the $50, review reward. Thank you for bringing this to our attention.

Sharon in Orillia
Sharon in Orillia
1 review Dunnville, ON
10/10

Steel House Roof

Very happy with our Mocha Brown Steel Roof. It was done in a timely matter. The guys working on the roof worked hard and steady. Our neighbours commented on how polite and respectful they were of their property. Material waste was all picked up and carried away. Neil was great to work with and dropped in several times to check on the work being done.

Approximate cost of services:
$38,900.00
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Company Response

Hello Sharon, thanks so much for your review! Mocha Brown is one of our most popular colours, and for great reason! Thank you for choosing London Eco-Metal.

Darcy
Darcy
0 reviews Sarnia, ON
10/10

Roof Replacement

From Dave in sales to Eric the installer and Donna in the office it was a great experience. Great product and pricing!!!!!

Approximate cost of services:
$14.00
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Company Response

Hello Darcy. Donna, Dave and Eric are seasoned professionals in the industry! Thank you for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about London Eco Roof Manufacturing

London Eco-Metal is the leading metal roofing manufacturer and installer based out of London, Ontario. They service all of Ontario and east to Montreal with convenient showrooms located throughout Ontario. With 4 great profiles and a large choice of colours, there is a roof for everyone, at great factory-direct prices. London Eco Roof is your choice for Affordable Metal Roofing .Contact us today to receive a free quote!

CATEGORIES
Roofing
PRODUCTS
Custom made metal roofs at affordable pricing
SERVICES
Across Ontario From Windsor to Ottawa
BRANDS
Eco Metal
STYLES
Four main profiles, Bravo, Bingo, T18, and Eco-Tile(Eco-Panel)
SPECIALITIES
Metal roofing
WEBSITE
http://www.londonecometal.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
110
RETURN POLICY
Ask for info
PAYMENT METHOD
Financing TD, Visa, MC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
55 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.