The Gentlemen Pro's

Formerly The Gentlemen Plumbers
Plumbing
Calgary AB
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Plumbing
The Gentlemen Pro's
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93%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 6 timesBest of the Best '22 Best of Award '22winner 6 times

Reviews for The Gentlemen Pro's

Average customer rating:
9.4 10 (1139 reviews)

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Andrea in Calgary
Andrea in Calgary
8 reviews Calgary, AB
10/10

Fast, accurate, friendly service

I was very happy with Gentlemen Pro's from the first phone call to the end of the service call. They answered the phone right away, provided a great summary of their services and billing, and even sent out a technician that day, despite my issues not being urgent. Emmanuel came to our house and was extremely kind, polite, and diligent. He walked me through their procedures and summarized my issues clearly to be sure we were on the same page, and then provided an estimate which he explained thoroughly. He completed the work efficiently and gave updates as he went, and had me check and confirm everything was completed to my satisfaction. Emmanuel was wonderful to work with. Very happy with this company and will call them again for any future work.

Approximate cost of services:
$500.00
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Company Response

Hi Andrea,
Thank you for taking the time to leave a review for us! We are so happy to hear you loved the service the Gentlemen Pros provided (especially Emmanuel's service). Reviews like this make our day! We are grateful for your business and can't wait to service you again in the future!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Repair of leaking pipe

Joe T arrived at the expected time. All work/costs were discussed in advance and the work was well done.

Approximate cost of services:
$800.00
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Company Response

Hello,
Thank you for taking the time to leave a review for us! We appreciate you seeing value in Joe's upfront pricing and the accuracy in timelines during your experience! We are grateful for your business and hope to service you again in the future!

K
K
1 review Priddis, AB
10/10

Valves

Great service, very friendly, knowledgeable and informative ! Learned alto about my home plumbing. Checked all my plug-ins system and gave good advice

Approximate cost of services:
$880.00
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Company Response

Hi K,
Thank you for taking the time to leave a review! We are happy to hear that you found favour in your technicians knowledgeability and friendliness. We look forward to servicing you again in the future!

C-A S-M
C-A S-M
3 reviews Calgary, AB
10/10

Leak in basement ceiling

Rob did an excellent instal. on my new bathrm. sink faucet. The actual
cause of the leak was our old dishwasher. Thanks Rob.

Approximate cost of services:
$500.00
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Company Response

Hi C-A-S-M,

Thank you for taking the time to leave a review! Rob is amazing at being thorough in his inspections and finding the root of the problem! We are grateful for your business and look forward to servicing you for your future plumbing needs!

Dale in Okotoks
Dale in Okotoks
2 reviews Okotoks, AB
8/10

Mr Retired Homeowner

Marc performed an electrical inspection as part of my membership. Gave the ok for a panel surge protector to be installed.

Approximate cost of services:
$20.00
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Company Response

Hi Dale,

Thank you for taking the time to leave a review! At the Gentlemen Pros, we have a 100% guaranteed satisfaction agreement with our clients and would really love to know how we could have make this a 10/10 experience. Please reach out to me at stacy@tgpros.ca so we can discuss your experience!

Private User
Private User
Private User reviews Toronto, ON
10/10

Electric work

Marc came on time frame given. Very professional. He explained everything in details.
Did a complimentary home inspection and brought anything required needs to be taken care.

Approximate cost of services:
$419.00
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Company Response

Hi there thank you for your wonderful review I will pass this onto Marc and his manager. Have a great day!

Stevie in Calgary
Stevie in Calgary
1 review Calgary, AB
10/10

Apartment Electrical and Fan Installation

Marc was very informative, efficient, and cheerful. He was thorough in the walkthrough, took the time to confirm everything, and I appreciated the inspection rundown and Marc’s translation into what I should prioritize or think about. I had him install three ceiling fans and replace a few switches and GFCI receptacles. I was also thankful he was able to take the old fans with him to dispose of. He even brought his own work mat and covers for his shoes. Will be definitely giving Marc a call in the future.

Approximate cost of services:
$1,600.00
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Company Response

Stevie, Thanks so much for the awesome review! Marc is such an awesome electrician he truly is very knowledgeable and always a pleasure to deal with. You can always count on him when you need any electrical work done in your home. Again thank you.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Inspection

Excellent. Arrived during the window completed work professionally. Provide quote for improvements and made recommendations.

Approximate cost of services:
$20.00
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Company Response

Thank you so much for taking the time to review us! I am pleased your technician was professional and you had a great experience!

Arleen
Arleen
0 reviews Calgary, AB
8/10

Installation of Outdoor Lights

I was originally shocked at what I thought was an outrageous estimate to install two motion detector lights outside my 98-year-old father’s house. I had already bought the lights so, for a simple straightforward job they charged me $89 to come out – and then $416 plus GST. After discussing my concern with the company, the issue was resolved when they offered me a partial rebate. They also offered me an incentive to use them again. I appreciate the great customer service!

Approximate cost of services:
$504.00
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Company Response

Arleen, Thanks so much for the great feedback. It was a real pleasure being able to work with you and I am so glad you received the exceptional service.

Steve in Calgary
Steve in Calgary
3 reviews Calgary, AB
10/10

reviewing the electrical wiring associated with the furnaces.

Mark checked on the electrical wiring relating to the furnaces to insure that the furnaces are functioning efficiently with respect to one another.

Minor adjustments were made and both furnaces are functioning properly.

Kale suggested that the wiring should be examined by your electrician.

Approximate cost of services:
$0.00
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Company Response

Steve, thanks very much for the feedback, Marc is so awesome very patient, and full of knowledge he's an exceptional electrician. Kale one of our finest plumbers was there to assist with the furnace. You surely had two great guys!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pro's

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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