The Gentlemen Pro's

Formerly The Gentlemen Plumbers
Plumbing
Calgary AB
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Plumbing
The Gentlemen Pro's
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92%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 6 timesBest of the Best '22 Best of Award '22winner 6 times

Reviews for The Gentlemen Pro's

Average customer rating:
9.4 10 (1141 reviews)

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Diane Joly in Edmonton Alberta
Diane Joly in Edmonton Alberta
2 reviews Edmonton, AB
8/10

Home Inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible. $

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hi Diane, thanks for the great review! Good choice on BioSmart, it's great for preventative maintenance. When you're ready for those valves, give us a call!

Teresa  from Edmonton
Teresa from Edmonton
2 reviews Edmonton, AB
10/10

Kitchen Taps

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The timeliness of the service was excellent. Tim was courteous, answered our questions and concerns, and everything was good. I was really pleased with the service provided to us by the technician.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Hey Teresa, we'll be sure to let Tim know of your kind words. The Gentlemen Plumbers appreciate your business and we'll be there should you need us again.

Roy from Airdrie
Roy from Airdrie
1 review Airdrie, AB
8/10

Hook Up Fridge Water Lines

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Action auger provided a very timely service as per we arranged. The technician was very knowledgeable and helpful and explained every question I had and more in great depth.
Good job Action Auger

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

Hey Roy, thanks for taking the time to review The Gentlemen Plumbers. We appreciate your business and hope to hear from you again in the future.

Linda Connelly in Calgary
Linda Connelly in Calgary
1 review Calgary, AB
0/10

Plumbing

They had to come out twice, did not give a house inspection the first time. they are subcontracted plumbers. I asked for one to take a look at my tap on my kitchen sink....he told me it would be $216.00 dollars. I was flabbergasted....so i had to pay twice for the first mistake which the first plumber cause a leak all over our second story kids bathroom due to his inefficiency. The second visit had two guys same crap....called head office they told me they would do an investigation and get back to me in a few days. It took 4 weeks....they told me there was nothing they could do....i said that was too bad that they have no accountability, responsibility, and their customer service was awful and that i would tell everyone i know never, never, never, never call these useless people....not even sure if they are licensed plumbers....scam job totally.

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
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Company Response

Hi there, we aim for 100% customer satisfaction and would like to know more about the situation. At your earliest convenience, could you call our customer care department to discuss. Thank you.

Ann in Stirling
Ann in Stirling
1 review Stirling, AB
0/10

camera scope

Contacted their head-office, they said that their service guy will be there to review the job before a price is given, she did not say that it will cost us $50 to send him back to Lethbridge if we find too costly. This is simply misleading and a waste of our time and money. Are they looking to provide salary subsidies from customers who may sucker into a job at that price? You call this company decent? Bait and switch is more like it.

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

Hi there, we aim for 100% customer satisfaction and would like to know more about the situation. At your earliest convenience, could you call our customer care department to discuss. Thank you.

Glen Sletvold in Medicine hat
Glen Sletvold in Medicine hat
1 review Medicine Hat, AB
5/10

Clean out of Drain

The job they did was very good. A little costly but they did tell me the price. Kind of upset the way they left. They moved the shelves in the vanity with black serwer junk on there hands, still notacable after cleanig with bleach, the floors were black and smelt and in the basement, broke tile off the wall 3 feet from the clean out with out informing us. Would I call them again I don't think so.
Glen Sletvold
Medicine Hat

Approximate cost of services:
$1,300.00
0 of 1 people found this review helpful.
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Company Response

Hi there, we aim for 100% customer satisfaction and would like to know more about the situation. At your earliest convenience, could you call our customer care department to discuss. Thank you.

wannagoexplore
wannagoexplore
1 review Calgary, AB

First Review

6/10

Basement bathroom

They were going to provide a lay-out, estimate of project but they never followed through. They were friendly and helpful and seemed quite knowledgeable, but unfortunately could not recommend because lack of follow-through.

Approximate cost of services:
$2,500.00
0 of 1 people found this review helpful.
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Company Response

Hi there, we aim for 100% customer satisfaction and would like to know more about the situation. At your earliest convenience, could you call our customer care department to discuss. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pro's

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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