The Gentlemen Plumbers

Plumbing
3638 Manchester Rd SE Calgary AB T2G 3Z5
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HomeStars  >  Plumbing in Calgary  >  The Gentlemen Plumbers  >  Over Priced!!!
Private User
Private User
Private User reviews Strathmore, AB
2/10

Over Priced!!!

Today's internet you can get prices on anything! DO YOUR HOMEWORK!!
I unfortunately did not, I signed their work order to install 2 new toilets at $685 each installed!!! Priced the exact item at your local Home Renovation stores and they were priced at $225 each!! Do the math!! $460 for approx 1.5 hours work!!! The second toilet they could not install (no fault of their own) but charged me the markup of approx $385 and left the toilet assembled on the floor. Find Plumbers with free estimates, Gentlemen Plumbers charge you $76 to knock on your door!!! So, I paid for 1 toilet to be installed the other to sit on the floor $1173.00!!!! Called and asked for Manager they said "Manager will call you ASAP",... no call !!!

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Company Response

Private User, thank you for your feedback. I am sorry you did not feel you received the exceptional service we strive for with each and every one of our customers. We always ensure our technicians go over any options and pricing with our clients prior to doing any work. I would really like to hear from you and get a better understanding of the situation. My contact # is 403-204-8019 Maria. Look forward to speaking with you soon.