We appreciated the quickness with which the technician was sent out and were pleased with the service and suggestion of purchasing a new toilet would likely be the only solution (Dec 21). Gentlemen Plumbers would provide pricing for a few toilet options. Did not hear from them so I e-mailed Jan 6.; received a quote on 1 toilet. I had a few questions which I e-mailed Jan 6. Today is Jan 13 and still have not had any response. I found the pricing for the toilet expensive compared to purchasing from reputable plumbing store. Not to satisfied with the service after the technician came out.
- Company Response
Russell, I am sorry to hear that after the plumber gave you the options for the toilets
that it wasn't what you expected. We work very hard to accommodate our clients needs, I would love to hear more about the situation and see what we could of done differently for you.