The Gentlemen Plumbers

Plumbing
3638 Manchester Rd SE Calgary AB T2G 3Z5
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HomeStars  >  Plumbing in Calgary  >  The Gentlemen Plumbers  >  Stellar Leak Repair
Paloma Vita in Edmonton
Paloma Vita in Edmonton
2 reviews Edmonton, AB
10/10

Stellar Leak Repair

On Sunday evening (two days ago), I discovered a slow leak in our basement, which had been going for some time unfortunately as water had been seeping out from our tenants floor (good thing it's vinyl and there will be no damage!)

The Gentlemen Plumbers came early this morning and did an awesome job replacing the leaking pipe. The cost was relatively high because they had to drain all the pipes and then make sure they got the air out of all the pipes because the leak was on our main water supply. They also did a free inspection in the process and found two minor issue that we will address in the near future. My son (who owns the house) was so impressed with their level of expertise that he signed up as a member on the spot. I really like their flat-rate, sign ahead of time approach, their professional and friendly attitude and the first-rate job they did for us.

As you can see from the pictures below, the leak (bottom pic!) occurred at a point of connection between what used to be a galvanized steel bracket and the copper pipe. The repair was made with plastic coated copper attachements and they also fixed the upper pipe (not shown) with plastic attachements because they could fix them on the plastic tubing which reduces any friction on the metal part. So yeah. Super clean job, efficient, polite and thorough. Makes me feel good to know we are now members for their services because they guarantee the work for 2 years!

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Company Response

You are very lucky that the vinyl prevented structural damage! Thank you for inviting us in your home. It was our pleasure to serve you and we're very happy that we were able to source (and fix) the origin of the leak. Also, welcome to our Club Membership! Along with the warranty, which is one of the best in the industry, you will have access to priority booking and great discounts. Moving forward, should you have any trouble with your main line, or would like to address any of the points of interest brought forward from your Home Inspection, please give us a call. Have a great week!