Dryshield Waterproofing

Foundations
2340 Eglinton Ave, West Unit 91509 Toronto ON M6M
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Dryshield Waterproofing
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95%

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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Dryshield Waterproofing

Average customer rating:
9.8 10 (434 reviews)

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Daniel in Oshawa
Daniel in Oshawa
1 review Toronto, ON
8/10

Crack injection basement

I am happy that my basement is now patched up and ready for the rainy/wintry season.
Gentleman who did the work is a great guy and worked hard to fix my basement (for which I'm grateful), but there is some room for improvement on interaction with customers.

Thank you.

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Company Response

Hi Daniel, I am very sorry to hear your experience. This is not how we run our business and this issue will be addressed immediately. We have called and left you a voicemail to make this situation right with you. Please give us a call back at your earliest convenience We look forward to talking with you.

HomeStars in Toronto
HomeStars in Toronto
0 reviews Angus, ON
10/10

water proofing

We just bought a cottage by the water. The crawl space has some issues inside and out with water. We called them and in a week, they came and started the job. Jake and his team, Curtis, Bryan and Paul were te perfect team. They fixed the problem. The crew were very professional. I strongly recommend Dry Shield.
Thank you guys for the excellent work.

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Company Response

Thank you for the review, we really appreciate it and your business.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Wet Basement Kitchener

Keith and his team were great. They were able to get in to assess the work quickly, had his team start the work right away, remained in contact throughout and got the work done quickly. My basement looks great and wouldn't hesitate to recommend to friends and family. It's nice to get human-to-human service in the days of typically dealing with large, cold corporations. Keith and his team helped make it a smooth process.

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Company Response

Thank you so much for the great review, we truly appreciate being recognized for our teams hard work. It very important to us to make sure we provide the highest quality of customer service as well and the best quality materials and workmanship. Thank you again.

Private User
Private User
Private User reviews Cambridge, ON
10/10

Professional, responsive, personable.

We have recently discovered a crack in the basement. Needed to have it promptly repaired . Contacted about 5-6 companies out of which only 2 replied to our inquiry yet were unable to send anyone for another 2 months. DryShield’s professionalism and excellent customer service was evident to us from the moment we contacted their main number. We have been asked the appropriate questions and did not have to repeat the story over and over again as all the details got logged in during this initial call. The company contacted us back within couple of hours and the job got booked for 48 hours later! We had a pleasure of meeting Brian who was punctual ( he actually called ahead of time and stated his readiness to start earlier if we wanted), professional, knowledgeable and willing to explain the process in detail. He was also very personable and easy to talk to. We are really happy with the service and the 25 year transferable warranty. Thank you, DryShield.

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Company Response

Thank you for the review! We appreciate your business.

Woody in Pickering
Woody in Pickering
0 reviews Pickering, ON
10/10

Crack filling

We had two vertical cracks approximately 1/16th of an inch wide and 3 to 4 feet long. Dryshield was able to give us an appointment quickly. Brian arrived on time and was very personable, professional, and knowledgeable. He assessed the cracks, reviewed the problem and solution with us, and promptly fixed the cracks. Both cracks appear to have been successfully filled. I would not hesitate to recommend Dryshield.

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Company Response

Thank you so much for the great review and recommendation we appreciate the business.

Anthony in Thorold
Anthony in Thorold
0 reviews Thorold, ON
10/10

Injection

Brian was very professional and punctual. He had a great knowledge on the service he was providing. Very minimal clean up. Out in just a couple of hours. I'm pleased with the written 25 year transferable warranty.

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Company Response

Thank you so much for the great review. Brian and our team appreciate your business.

Private User
Private User
Private User reviews Brantford, ON
10/10

Foundation crack repair, injection

Dry Shield rep called ahead of coming, with an estimated time. Got here, did the injection fully without issues. Job kept clean and tidy. Very happy with results, would recommend to others.

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Company Response

Thank you for the review! We appreciate your business!

Stouffville
Stouffville
4 reviews Uxbridge, ON
0/10

External waterproofing job gone bad, and no response from dryshield

We had an issue with a water well pooling water and leaking in through the window of our cold cellar. Contacted dryshield and they came out to give us an estimate promptly. The sales rep said the ground outside the cellar was waterlogged and he advised an external waterproofing would solve the problem (ie: dig up soil on the outside foundation of the cellar, replace weeping tiles and replace window well). In June, we paid the deposit and they sent a team of 5-6 men - they worked from 9am until about 7pm and fixed the job in one day. There were a couple of minor issues like not compacted the soil enough when they refilled the pit and they re-onstalled the old window well despite the contract saying a new one would be placed. Both issues were addressed and I made my final payment.

Now it's July - there has not been any flooding in the window well so I thought everything is working fine. But I walked into the cold cellar recently (which we rarely use) and I found water has been seeping in through the concrete along the walls that were supposedly waterproofed. See photos. I called in 4 days ago to report a problem with their work and did not hear back from them. Called in again 2 days ago, and the receptionist said he would escalate the matter. Still zero response from Dryshield in 4 days from my original call.

I definitely would not recommend this company. Once they have your money they will not get back to you. A 25 year warranty means nothing if there is no follow up.

1 of 1 people found this review helpful.
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Company Response

Please call me directly at 416-994-5239. We 100% offer our 25 year warranty and will have your situation addressed immediately.

Hi Michael, the repair was completed at your house and we hope you are 100% satisfied with the work that was done. I have been trying to reach you by phone to get your feedback and ensure you are happy, and to see if we can get this review adjusted/deleted. Please call me at 416-994-5239. Thank you Janine

Dave in Toronto
Dave in Toronto
0 reviews Toronto, ON
10/10

Excellent Service. Quick and Efficient response. Value & Quality top notch

Had water leaking/basement crack. Reached out to Dry Shield and another service, they responded immediately and were able to repair quickly and with reasonable cost. Already Fixed quickly, with warranty and job well done. Definitely recommend and will use again if needed.

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Company Response

Thank you so much for the great review, we really appreciate your business and the great
recommendations

J. Luna from Oakville
J. Luna from Oakville
6 reviews Oakville, ON
10/10

Crack waterproofing and Injection - Keep in mind you’ll see the membrane!

Had a crack that was letting water into my finished basement. Got several quotes from three different companies. One company didn’t even come in and gave me quote over the phone while the other was going to do a concrete patch up for 5 times the price of DryShield. The exterior crack repair was completed in 1 day and the crew cleaned up beautifully. The interior crack injection was finished in 3 hours on a different day.

Brian, Keith and Jake have done a great job to answer all my questions and ensured that the job was done properly. Keith was answering and booking appointments for me even while he was on vacation and out of town! Jake even came out to add extra caulking to the waterproof membrane. Some of it started to come loose 3 weeks later - Jake was quick to respond and fix it (I posted a pictures before it was repaired).

Brian, who did the crack injection, was on time, answered all my questions and ensured that my floors weren’t damaged (the crack injection fluid can make quite the mess). He was very friendly.

Just be aware that you’ll see 1” of the waterproof membrane above the grade of the soil. I’ve posted pictures so that you can see what I mean. It would’ve been better if the top of the membrane was at the same level as the top of the soil so that when I returned the interlocking, the waterproofing membrane would have been hidden. When I asked Jake (the project manager) he said that it needs to be installed that way for the 25 year warranty to be valid. Just something to keep in mind.

Overall, the staff at DryShield are friendly, caring, and will get back to you to answer questions or resolve any issues you have within a day or two. Yes, it’s unfortunate that you’ll see the membrane but it’s better than a wet basement!

Review has 2 previous versions
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Company Response

Thank you so much for the great review and the recommendation! Our team at Dryshield really appreciates the business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dryshield Waterproofing

Thank you for taking the time to visit our Homestars page!

We appreciate any opportunity to provide a free quote for your wet basement waterproofing. Dryshield is Canadian owned and operated basement waterproofing company Toronto and most of southern Ontario. We pride ourselves on our basement waterproofing workmanship. Our mission is to continue providing you with the highest quality products, technologies and procedures at the most competitive price for your wet basement waterproofing needs. We offer a wide range of solutions for your leaky or wet basement. Some of the solutions are; internal drainage systems, external waterproofing, window wells, basement crack repair and sump pumps.

All of our work provided is Dryshield employed and not by subcontractors. Our team at Dryshield works hard day in and day out to provide you with the highest quality of workmanship.

We are fully licensed and insured. All prices are up front with no hidden surprises. Dryshield can beat any quality competitor with a difference in cost and quality.

Things to look for that can be contributing to your wet basement:

- Are your down spouts discharging at the side of your house or are they connected to the ground?
- Is the grade sloping towards your house causing a wet basement?
- Do you see any signs of a foundation concrete crack?
- How old is your home is and what condition are your weeping tiles are in?

If you have a wet basement and need a waterproofing company for your basement waterproofing needs contact Dryshield today!

www.waterproofingservice.com or 1-800-277-5411

waterproofing, waterproofing service, waterproofing systems, concrete waterproofing contractors, commercial waterproofing, waterproofing membrane, waterproofing basements, basement waterproofing, interior basement waterproofing, waterproof basement.

Flooded basement, basement systems, basement repair, basement drainage, Basement water leaks, basement water, dry basement, basement mold, basement floor, basement wall, basement walls, basement sump pump, basement crawl space, basement cracks, basement flooding solutions,

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Waterproofing | Toronto Waterproofing | Foundation waterproofing | Wet basement | Waterproofing a basement | Waterproofing basements | Waterproofing the basement |Basement leak | Basement leaking | Foundation repair | Basement waterproofing |Leaking basement | Waterproof basement | Crawl space | Concrete crack repair
Repair concrete cracks | Crack repair restoration & sealing | mould-control & removal | Cracks in foundation | Basement cracks

CATEGORIES
Foundations, Waterproofing, and Drainage Contractors
PRODUCTS
Basement waterproofing products including dimple board, Aqua bloc, rubberized urethane, poly sheeting, Weeping tile, gravel and many more. Dryshield also offers two types of foundation repair, crack injection sealing including a polyurethane and epoxy sealing.
SERVICES
waterproofing contractors Waterproofing Foundation waterproofing Wet basement Waterproofing a basement Waterproofing basements Waterproofing the basement Basement leak Basement leaking Foundation repair Basement waterproofing Leaking basement Waterproof basement Crawl space Concrete crack repair Repair concrete cracks Crack repair restoration & sealing mould-control & removal Cracks in foundation Basement cracks waterproofing, waterproof, water proof, water proofing, wet basement, cracks, leaks, Flooded basement, wet carpet, waterproof basement, basement waterproofing, basement waterproof, crawl space, dry basement, crack injections, waterproofing service, foundation, repair, house, home, concrete waterproofing, waterproofing systems, waterproofing contractors, waterproofing basements, commercial waterproofing, waterproofing membrane, concrete waterproof, foundation waterproof, basement systems, basement repair, basement drainage, Besment water leaks, basement water leak, basement water, dry basement, basement mold, basement floor, basement wall, basement walls, basement sump pump, sump pumps, water crawl space, crawl space water, wet crawl space, basement wall leak, carpet water damage, basement crawl space, basement cracks, damaged water, foundation leak, foundations leaks, interior basement waterproofing, water damage, water damage repair, basement flooding solutions
SPECIALITIES
We specialize in basement waterproofing in Toronto and the GTA. We always provide the highest level of professional customer service.
WEBSITE
https://www.dryshield.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, Mastercard, American Express, Check
LICENSES
City of Toronto License # T85-4063646
MEMBERSHIPS
BBB, IICRC Certified Firm$2,000,000 Standard Liability Insurance
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB 767958AN
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Year Transferable warranty - crack injections, internal solution and external solution.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.