TMC Restoration

TMC services was a bit pricy but well worth it. The saying “You get what you pay for” definitely applies. I had a great experience overall, everyone I spoke with was very polite and knowledgeable.

Super service and really great work! I would definitely recommend TMC’s services because they are very knowledgeable and professional. They had the work completed on time and just how I imagined.

TMC Restoration re-upholstered 6 pieces of Living Room and Family Room furniture for us. We also requested alterations to the 3 pieces to raise the sitting height and extra reinforcement of the support system in the Living Room Pieces. The representative who came to our home with upholstery samples was very supportive in helping us to select the best fabrics to suit our functional and aesthetic requirements. Although the work did take 5 months to complete, our furniture looks as good as the day we bought it, if not better. We were also invited to visit their business to approve the first completed piece. We are absolutely thrilled with the results and look forward to many more years of enjoyment with our furniture.

I would highly recommend TMC for a great customer service department and an excellent delivery service! They are Ontario’s largest restoration service providers for a reason, they do amazing work and they are experts in their industry

Everything was great! The drivers were pleasant and courteous. The estimator had extensive knowledge about antiques and the whole restoration process which really helped when making a decision on the finish. The work was completed in the time frame they promised.

We received terrific customer service and great communication from TMC all along. The work was completed on time as promised and the quality of the work was sensational. We had 4 chairs completely refinished and reupholstered.

We have never had anything restored before but we are very pleased with the service and help received by TMC throughout the process. The work was completed on time and within my budget.

TMC provided great service when restoring my table. I already called their service manager to let them know that I absolutely love my table. Overall I had a wonderful experience, I would definitely recommend them.

Seen TMC at Norfolk County Fair and have always wanted my grandmother's table and chairs refinished (it delveloped a crack wehn we lived in Regina (dry climate)).

I asked to see a leaf stained before all the table is stained because wood takes stain differently than what was on a paper chip. 3 months later we get a call telling us the table was complete and to look at it. It was NOT the colour I wanted and said I wanted it darker. So, we agreed to have the table sent back to us and live with it for a while to see if it would grow on me.

About 1 1/2 months go by and they call us to tell us to come look at it again. The placed a darker stain on top and said "we are just trying to make you happy, we made it darker". It was ORANGE in colour, swear. So, I said no, darker like walnut. Finally they refinish the table and we get it back.

We rarely sit at the table (in 3 months we sat at it 3 times), we have no kids, and take care of our things. Of those 3 times, my parents were over and we were playing cards with brand new slippery cards. After about an hour of playing we noticed there were fine scratches in the direction of the cards. I contacted TMC again and they did not believe me but, I took pictures and convinced them to refinish the table top again. When they got the table to TMC one of the workers placed her nails over top of the table and left scratch marks. They refinished it.... again....

I get the table back after about a month and it appeared to be good. Note that they will most often come late at night, like 11 pm (less light hides things - I say). Well, it has been a few months, my husband and I have not sat at the table yet and today I wiped the dust off and noticed all these little scratches. I took my short soft nails (because I bit them) and scraped across the table and left scratch marks. I am so frustrated and thought refinishing my Grandmother's table was going to be enjoyable.

The whole event took over a year....We were in a mennonite store and I could get a solid cherry table with 6 chairs for $2999....

I WOULD NOT RECOMMEND TMC TO MY WORST ENEMY....

There are a few other things that happened too. Like, if they offer you a harder finish, don't take it. It does not exist because when I first complained of the scratches and that I paid $400 more for a more durable finish, she did not know what finish I was talking about.

Again, I would not recommend TMC to my worst enemy. I am surprised they have lasted as long as they have. Maybe I am not suppose to sit at the "museum" table... just look at it...... Thanks TMC for wrecking my fond memories of my grandmother and how much she liked that table.

Sorry to hear about your experiences, I have to say I had an amazing experience.

I spoke to Audrey in customer service and she was very professional and we were able to work out a better deal then their competitors. I was able to get a full size wing back chair and an occassional chair for under $2000.00. The competitors quoted over $2300.00.

The occassional chair had a lot of wood that needed a lot of work as it was over 80 years old and very neglected. I am very please with their work and a price less then their competitors. I know you can't get everything for free but I hope they did good work on your furniture so it wasn't a waste. I know a lot of times people only post complaints to help vent and the praises go unnoticed but I have to say I am very pleased with their work and would recommend their work to anyone.