TMC Restoration

Furniture Refinish & Repair
Brampton ON L6T 5G9
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87%

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Reviews for TMC Restoration

Average customer rating:
8.6 10 (341 reviews)

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Darrel from Mississauga
Darrel from Mississauga
1 review Mississauga, ON
10/10

Wingback Chair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The staff at TMC Restoration were very friendly and knowledgeable. I couldn't be happier with the work TMC did on the restoration of my chair. TMC had hundreds of fabric choices and their staff were patient and helpful during the selection process. Well done TMC!

Approximate cost of services:
$1,700.00
0 of 1 people found this review helpful.
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Mary-Anne from Mississauga
Mary-Anne from Mississauga
1 review Mississauga, ON
10/10

Dining Room Table, Leaf and 4 Kitchen Chairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

TMC Restoration was great!! I am so pleased with the work they did - it was beyond my expectations. The quality of work was unbelievable and TMC truly cares about their customers. Thank you TMC!

Approximate cost of services:
$3.00
1 of 2 people found this review helpful.
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Michael Burgoyne from Mississauga
Michael Burgoyne from Mississauga
1 review Mississauga, ON
2/10

Restore furniture

Follow up:
I did not contact our lawyer in the end, because the Company contacted us and asked us to return our furniture to them so that they could correct all the errors, and we negotiated a refund from the Company. The repairs were completed the second time around, and the furniture was delivered back to us in good condition.

Review has 1 previous version
Approximate cost of services:
$17,572.60
3 of 3 people found this review helpful.
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Company Response

We genuinely appreciate the feedback from our customers, as we strive to provide superior customer service and quality workmanship. TMC Restoration prides itself on providing quality through the materials we use, workmanship that attends to the smallest detail and a 5-year guarantee which is unmatched within our industry.

TMC Restoration's ultimate goal is customer satisfaction. Indeed, Michael's order had a longer than anticipated turnaround time which was a result of several combined issues, including some unforeseen issues with their furniture. TMC Restoration advised Michael and his wife as soon as we could of the issues we were experiencing and we met to discuss the best course of action that would suit their needs and not compromise the integrity of their
furniture. At every step of the restoration process, TMC Restoration has been committed to serving their needs, ranging from a new fabric selection when they had bought new carpet that was "too loud" after their initial fabric selection to resolving the workmanship issues as they were identified. Our company is still dedicated to providing Michael with superior service and quality workmanship.

We acknowledge that there are workmanship issues and we wish to work with Michael to resolve these matters, as we are committed to providing quality in everything we do. We have made numerous attempts and offers to Michael and his wife to address the outstanding workmanship concerns, so that they may fully enjoy their furniture in the years to come. To date, our attempts
have been politely declined. Our commitment remains steadfast and we eagerly await their willingness and acceptance of our offer to address the outstanding workmanship concerns. This commitment was in motion, with attempts to schedule a service call, the moment we received notification from Michael that there were issues upon delivery of his furniture.

Gerhard & Bonnie from Mississauga
Gerhard & Bonnie from Mississauga
1 review Mississauga, ON
10/10

Dining Room Table, Leaf and 6 Chairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Terrific job! The staff at TMC Restoration were friendly, knowledgeable and caring. Our furniture looks fantastic and the workmanship was superb. We can't get over the transformation of our furniture. Truly a great job by TMC Restoration!

Approximate cost of services:
$2,800.00
0 of 2 people found this review helpful.
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Nathan & Bev from Mississauga
Nathan & Bev from Mississauga
1 review Mississauga, ON
10/10

Table, 6 Chairs and 2 Leafs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This was our first experience with furniture restoration and we couldn't be happier for choosing TMC Restoration. Their customer service was terrific - they were friendly and knowledgeable. Everything was done very well! We would highly recommend TMC if you are looking to restore your furniture.

Approximate cost of services:
$3,400.00
0 of 2 people found this review helpful.
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Bogslov & Maria from Mississauga
Bogslov & Maria from Mississauga
1 review Mississauga, ON
9/10

Coffee Table

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Amazing! The work done by TMC was truly amazing. The restoration of our coffee table was done by hand and a lot of care went into this process. The beauty of the wood shines through. We couldn't be happier with the service we received or the end product.

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Mair from Hamilton
Mair from Hamilton
1 review Hamilton, ON
8/10

Sofa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am delighted with the work done.  The sofa looks beautiful - the work done is fabulous - and it looks great!
The "boss" (my cat) approves of it 100%! Seriously, though it is a great piece of work. Lalita was very helpful and pleasant. The men who brought it back were very professional and while it was a challenge for them (the elevator is quite small) they coped wonderfully. Thanks, so much!

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Private User
1 review Binbrook, ON
8/10

Sofa and Chair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

TMC Restoration did very well. Their staff were very courteous. TMC took the time to explain the restoration process to me and helped me select just the right fabric for my sofa and chair. I am pleased with the workmanship.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Dan & Donna from Whitby
Dan & Donna from Whitby
2 reviews Whitby, ON
10/10

Dining Room Table & Washstand

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This was our first refinishing and we are very pleased with the work. Our furniture looks gorgeous and the workmanship was superb! TMC provided amazing customer service, with staff who are not only friendly but knowledgeable as well. Their staff take pride in their work and it shows.

Approximate cost of services:
$2,500.00
0 of 1 people found this review helpful.
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Linda from Acton
Linda from Acton
1 review Acton, ON
10/10

Carousel Horse

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I want to express my sincere appreciation for the wonderful restoration work that was done on my carousel horse.

This pece is very special to me and I had cautiously agreed to allow TMC to handle the full restoration. Even after committing to the restoration I had second thought and it took serval conversations with Joe, the TMC estimator, to go forward with the restoration. Joe was very patient, he addressed my concerns and assured me that TMC was not only a reputable company but that TMC had the expertise required to restore the piece to my satisfaction.

As this was a unique and decorative item thsat required specialized hand painting and detail, I was promised a step by step consultation throughout the restoration process. This took many weeks of communication via e-mails, photo approvals and several consultations with TMC staff to ensure that I was completely satisfied with the progress of the restoration.

I have to personally thank both Michelle and Oliver whom I met on several occasions to discuss and approve the artistic ideas, painting techniques and colour schemes. Michelle's professionalism and customer care was wonderful and unwaivering. She was infinitely patient with me over many weeks of discussion and allowed me to take the time I needed to finalize my colour scheme. Thanks to Oliver's amazing skills with an airbrush, his painstaking attention to detail, his artistic input and expertise and his patience which brought my vision to life and I cannot thank him enough.

I was asked to meet with TMC staff one final time to ensure that I was happy with the fully restored product. At this time I was personally greeted by the Production Manager who thanked me for the opportunity to work on this particular piece which was a very nice touch.

Finally, my carousel horse was delivered to my home with the utmost care and courtesy and have to say that I am extremely impressed with the calibre of TMC staff and the integrity of the company. TMC followed through with every promise made to me as a respected and valued client and their staff worked tirelessly and patiently with me during the entire process.

My advice to anyone who is putting off restoration on a treasured piece is not to wait. After years of thinking about restoring this piece I cannot tell you how much pleasure I experience dailing in living with this beautiful piece of restored art.

I would once again like to express my sincere appreciation to everyone at TMC for the amazing customer care and beautiful restoration of my carousel horse.

Approximate cost of services:
$6.00
0 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TMC Restoration

TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.

At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.

We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.

TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.

TMC Restoration is the right choice!

CATEGORIES
Furniture Refinish & Repair
WEBSITE
https://www.tmcrestoration.com/home/
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.