We could not have been happier with Firemen; they provided outstanding service in every way. They delivered boxes ahead of time, exactly as promised, so we could do as much packing as possible ourselves. We packed over 100 boxes, so in the end they only had a few hours of packing to do (all the breakables), but they spent the rest of the time (their minimum work day is 4 hours) wrapping the furniture and staging the boxes to facilitate the actual move. The crew was polite, cheerful, and professional even at the end of the 10-hour moving day. Nothing was broken or damaged. The furniture that was dismantled (a bed, a pricey leather recliner) was expertly put back together. In addition, the final cost was much less than we feared. It's much better when the estimate is higher than the final cost, rather than the other way around. There were no hidden charges, and our crew never slacked off; they even ate lunch quickly at the old apartment rather than take a real lunch break (my husband was in the house with them the whole time). We highly recommend Firemen to anyone who is planning a move in Toronto!