Harris Plumbing

Plumbing
Barrie ON L4M 5K2
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Harris Plumbing
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87%

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Reviews by rating (past 12 months)

Reviews for Harris Plumbing

Average customer rating:
9 10 (205 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Leaking pipe from an above condo unit.

Another condo two floors up had a pipe leaking down into our unit. Harris Plumbing was great at taking the time to recreate the leak before assessing the problem. They were very good about dealing with 3 different units to fix the problem. Would recommend them in the future and use them again.

Approximate cost of services:
$460.00
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Company Response

Thank you so much for taking the time to write and post your review of your experience with us here at Harris Plumbing. Our professional plumbers are extremely diligent in their diagnosis when leaks are not immediately visible. Sources of leaks behind walls can be a long way from the actual evidence of them.
With our primary ultimate goals of highly-skilled craftsmanship and customer service excellence in mind, our plumbers go the extra mile to ensure that everyone involved understands what exactly the issue is and the very best way to alleviate it.
Thank you again. Your comments are greatly appreciated.

Mike
Mike
0 reviews Whitchurch Stouffville, ON
10/10

Plumbing & Bathroom vanity/laundry sink/kitchen faucet

We purchased a new bathroom vanity and faucet, laundry sink/cabinet and faucet combination and a new kitchen faucet. Harris Plumbing removed the existing vanity and replaced the new vanity and faucet. They removed the existing laundry sink/cabinet and installed a new laundry sink/cabinet and faucet. They removed ad replaced the old Grohe kitchen faucet. They arrived on-time and completed the work quickly and did a great job and removed all garbage (including the old vanity and old laundry sink/cabinet)..

Approximate cost of services:
$1,500.00
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Company Response

Hey Mike! Thank you so much for your great review of our reno work in your bathroom and laundry! Our entire team is most appreciative. After all, it takes a caring team of highly-skilled, experienced individuals to make the magic happen.
Thanks again Mike, your Harris Plumbing team.

Jonathan in Toronto
Jonathan in Toronto
1 review Toronto, ON
10/10

A number of plumbing jobs.

I had Harris Plumbing in for a number of jobs and all were done well. Along with the outstanding work they did I really appreciate that 1. someone answers the phone when you call (sounds obvious but these days this more and more rare), 2. they check in the day before to confirm the appointment and, 3. they follow up to make sure everything was completed to your satisfaction. I am new to Barrie and didn't know where to start in terms of finding a plumber. Harris was my first call and I will definitely use them again.

Approximate cost of services:
$1,500.00
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Company Response

Hello Jonathon, thank you so very much for this wonderful review of your experience with us here at Harris Plumbing! We pride ourselves on our client service and that is why we ensure all those exact steps are taken all the time. I'm very happy to share your kind words with our entire team here, who have all contributed to your great experience. Thanks again!

Private User
Private User
Private User reviews Rama Road, ON
10/10

shower and tub installation

Work was done quickly, on time, and on budget. Company called before and after the work was done. Very professional and friendly. The crew always showed up on time, no waiting. Highly recommended.

Approximate cost of services:
$2,800.00
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Company Response

Hello and thanks so much for your review of your experience with us here at Harris Plumbing...we appreciate it very much. We always strive for excellence on every call so thanks again.

Pat
Pat
1 review Innisfil, ON
10/10

Tub fawcet leak

Mike came early and did a fantastic job. He was very pleasant. And made sure everything was working correctly before leaving He was very patient while we looked for the water shut off valve

Approximate cost of services:
$256.00
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Company Response

Hello Pat and thank you so very much for posting this great review of your service with us here at Harris Plumbing and our superstar Mike! Yes Mike is extremely thorough and always ensures that our client is happy! Thanks again Pat...much appreciated.

Bret in Barrie
Bret in Barrie
0 reviews Barrie, ON
10/10

Plumbing

Fast, knowledgeable, well priced, kind and courteous. Very inclusive of people with mental illnesses (OCD). Would recommend to friends and family. These are the extra words required to dignify a review. Weird system.

Approximate cost of services:
$175.00
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Company Response

Hello Bret, thank you for taking time to place your review of your service with us on our HomeStars page. We appreciate this very much. We're very grateful for your recommendations to friends and family as word of mouth is the best reward. Thanks again!

Private User
Private User
Private User reviews Barrie, ON
10/10

Great plumbing job

I calked them about toilet issues and to replace a showerhead. I got an appointment the next day. They called to see if they could come early.; great! Tech did a great job. He explained the estimate and what he needed to do. Pkeasant, polite and I felt very comfortable with him in my house. I highly recommend them. This is my 2nd time using their services and I will happily call them for any other issues.

Approximate cost of services:
$389.00
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Company Response

Hello Jane, (i think this is Jane :)
Thank you so very much for this fantastic review of our services! We really appreciate this. Mike "Fozzy" is an amazing plumber and a heck of a nice guy!
Have a super week!
Paddy @ Harris Plumbing

eve in Toronto
eve in Toronto
0 reviews Toronto, ON
10/10

Help...what do I do when you know the inspection will not go well.

I called as I needed to have filters changed etc and had purchased a 1 year support package....soooo happy I did. Called for basic inspection, however I knew there were some issues. The initial call was professional, the service was just as professional. It's good to know that customer service is a major criteria to Harris Plumbing....im working worth professionals and that's a good feeling and makes me feel confident.

Approximate cost of services:
$500.00
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Company Response

Hello Eve, thanks so much for your HomeStars review of your service with us here at Harris Plumbing...we appreciate it very much.
Yes, you are a very valued "Harris Home Advantage Plan" member and enjoy many benefits for your home & peace-of-mind.
Thanks again for your kind words..i will pass them on to our entire team!

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service. Excellent Staff.

Old house. Old toilets. Harry’s is in and out with the remedy and advice. All service men have been a pleasure to deal with- knowledgeable and respectful. Team Harris Plumbing is a part of my family.

Approximate cost of services:
$180.00
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Company Response

Hi there and thanks so much for taking the time to place your review on our HomeStars page. Well what can we say.. we love a challenge too! We love working in older homes and replacing old toilets is such an instant gratification kind of thing. It was our pleasure to provide this service for you and thanks again!

Jena in Barrie
Jena in Barrie
1 review Minesing, ON
3/10

New well pump

I called Harris Plumbing late March as my well pump had stopped working. Jamie came and explained the issues and we decided to install a submersible pump. We ran into some additional issues (couldn’t find our well). Once we located everything we decided to replace the lines running from the house to the first well. Upon completion of the job I was given a well cap that was too large, however they said they would return and replace it when they had the correct size in stock. The first big rain storm after the job was complete we had 6 inches of mud and water in our basement. The hole in the wall was not sealed prior to them burying the water lines. I called and they sent Jamie back. He filled the hole from the interior of our home and said that would fix the issue. The next rain fall it flooded again. I called and they could not get a technician out to me until Tuesday (this was a Saturday). I mopped water all weekend waiting for their arrival. On Tuesday I received an e-mail that the technician was held up on a job and would come on the Wednesday. When he came he replaced the cap on the well with the correct size and noted that they would need to dig down on the exterior to repair the foundation. He told me someone would call and book that service. The following Tuesday I called Harris Plumbing as no one called. I was told that a technician had been scheduled for the Wednesday. On Wednesday I received an e-mail that their truck broke down and they would reschedule for the Friday. On Friday a new technician came, he began digging down at the line entrance on the exterior. He found that the previous technician had buried large boulders up against our foundation and he was unable to repair the hole with them in the way. He called for assistance but they couldn’t send anyone to help him. So he drove rebar into the ground and ratchet strapped around the boulder to pull it out of his way. With the boulder hanging from the strap he repaired the hole in the wall and sealed it. The job time took from March until June to complete. Although I am happy I have water and more water pressure, I am not happy that I had to deal with mud and water soaking my basement. Repairing the hole in the wall should have been done at the time before it was buried. Overall I would not recommend this company. They were polite and informative, they just didn’t do the job right.

Approximate cost of services:
$8,300.00
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Company Response

Hi Jena,
We appreciate you finding us online and detailing your experience. We would like to apologize for any and all inconveniences experienced throughout your plumbing project. We regret that your plumbing job came about during a very challenging time for our reduced workforce and we were not able to serve you in our normal, high quality fashion. We are pleased that we were able to complete your job and provide you with the desired outcome. Thank you for choosing Harris Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Harris Plumbing's Mission: "To serve our communities with passion, integrity, and expertise, consistently exceeding expectations and providing peace of mind for all your plumbing needs. " Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in Newmarket and ...
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