Harris Plumbing

Plumbing
Head Office: 7-18 Alliance Blvd ON l4m 5a5
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Harris Plumbing
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90%

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Reviews for Harris Plumbing

Average customer rating:
8.9 10 (175 reviews)

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Viola in Toronto
Viola in Toronto
1 review Aurora, ON
10/10

hot water tank replacement & kitchen faucet cartridge replacement

We were very pleased that Harris Plumbing was able to replace our hot water tank with short notice and during the covid19 pandemic. They were efficient, clean and professional. Thank You.

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Company Response

hello Viola, thank you so much for your kind words. It was our pleasure and we'll always be here for you.
Thank you again,
All the folks at Harris Plumbing

Ken in Onoway
Ken in Onoway
0 reviews Hawkestone, ON
10/10

General plumbing repairs

Repairs were needed to replace/repair a valve that had caused significant water damage to our log home. Harris Plumbing made a quick appointment to access the problem and discuss repairs.
Branden was punctual, polite and practiced the appropriate social distancing along with indoor footwear to respect our home.
After reviewing the flood cause and neccessary repairs he pointed out some other areas of potential concern and we introduced some other issues where we wanted to improve the quality and relocate piping in our furnace room. He gave some very sound advice regarding our water softener, water purification, on demand hot water and reverse osmosis systems. A follow-up visit was arranged and once agian Branden was very punctual, neat and caring for our home. His work was impeccable and he explained all that had been done and how to care for things going forward. Branden also made sure that we could contact him through the company at any time to further explain the work performed or help with any future issues.
We would highly recommend Branden and Harris Plumbing for any plumbing needs.

Ken & Joanne Baxter
Oro-Medonte, ON

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Company Response

Hello Ken! Thanks so very much for your kind words about our Brendan. At Harris Plumbing we always adhere to strict and respectful standards of client service (shoe covers) as well as of course recommended safety measures to ensure the health and safety of our employees and our clients.
Our training program is second to none for our apprentices and journeymen and yes, they are extremely well rounded and current in technical and building code knowledge. We love to support our clients - they are family and our goal is to provide world-class client service and the very best in our full-suite of plumbing services. Thank you again ~ we are grateful for your continued business.

Private User
Private User
Private User reviews Barrie, ON
9/10

Install replacement hose from well to house

Pipe from well burst on Thursday late afternoon. I called insurance company they use Harris who called and set appointment for Friday( this was Good Friday. The plumber arrived a little late but understandable being a stat holiday. Spencer immediately assessed the situation & based on his finding that the hose was not up to code but also brittle recommended that we install new line from the well.
Spencer called insurance company & was informed that the work would not be covered. Spencer than outline what was involved & made an appointment fo Monday. After he left I decided to dig trench myself on weekend so work could be completed on Monday. I called Spencer to let him know so he could adjust his schedule. Spenser & Mike arrived around 10:30 started work & I had water in my house by 12:00.
We were impressed by Spencer & Mike & highly recommend them. They are a great asset to your company.

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Company Response

Thank you so much for taking time to put your review of your experience with us here at Harris Plumbing on our HomeStars page. We really appreciate this. Yes, 24/7 we are available for plumbing emergencies and always go the extra mile to ensure that our clients are properly served whether it's calling an insurance company for them or lining up another trade should that be equired on the job.
In the interest of constant improvement, is there anything we could have done better to earn your "10"?

bt-bird
bt-bird
0 reviews Huntsville, ON
10/10

new pressure tank, fittings, gauge etc...

done quickly and accurately....this company always calls back, comes quickly and does good work....

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Company Response

thank you so much for your great review of our service - from start to finish. and we warranty everything we do too. thanks again. we appreciate your business - it was our pleasure.

herbertwatford
herbertwatford
0 reviews Richmond Hill, ON
10/10

Leaking sink taps

Harris plumbing has been looking after our buildings for thirty years. Always professional, always fair.

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Company Response

Hello Mr. Watford, we are honoured to be your plumbers-of-choice for so many years. We will always be there for you when you need us. Thank you so much for your very kind words.
..Your team at Harris Plumbing.

vinceandlauralangdon
vinceandlauralangdon
2 reviews , ON
10/10

Replacement of old copper water pipes in Basement

Outdated and fatigued basement water pipes required replacement and a highly professional job was done by Rob Petrie.

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Company Response

Hello Vince and Laura, we're very appreciative of your kind words here on our HomeStars page...thank you so much.
Yes, Rob is a talented and caring plumber and a genuinely nice man. He is a valued member of our skilled family here at Harris Plumbing.
Thank you again, we are grateful for your business...
the Harris Plumbing family.

Patricia
Patricia
0 reviews Bradford West Gwillimbury, ON
8/10

replacement of laundry taps & hoses, replacement of divertor in bath tub

All items were explained to me thoroughly before work was done. They did a complete inspection of the plumbing
and explained which items needed attention & left it to me how many they would fix that day.

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Company Response

Hello Patricia. Thank you so much for placing your review of your experience with us here at Harris Plumbing on our HomeStars page. This is much appreciated.

We always examine any plumbing situation thoroughly in order to make a correct and complete (and crystal clear) recommendation of how to properly amend any problem. It's the honest thing to do and our customer's trust and happiness is always forefront.
Thank you again. We appreciate your comments and your husiness...

In the interest of constant improvement is there anything we could have done better in order to earn a rating of 10 from you?
Your team at Harris Plumbing.

Pamela
Pamela
1 review Rama Road, ON
10/10

Water filtration system and new water heater

Great thorough work. Personable people. Always on-time and did over and above what was expected

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Company Response

Hello Pamela, thanks so much for posting this review of your experience with us here at Harris Plumbing. Yes, Journeyman Jamie and Apprentice Kaleb are extremely knowledgeable and proficient with water filtration solutions. It was entirely our pleasure to assist.

Private User
Private User
Private User reviews Barrie, ON
0/10

Terrible service, ridiculous prices

Dont use these people. Bad information and combined with ridiculous prices. Is this a lack of knowledge or questionable sales tactics?

I called Harris to investigate a leaking kitchen faucet in a rental basement apartment. They sent someone who I thought was a licensed plumber, but later learned that he was an apprentice. He said the faucet was beyond repair and suggested a new one for $ 800.00. Absolutely ridiculous for a basement apartment. I should have sent him home right then but instead I purchased an affordable faucet at Canadian Tire and had him install it. He also found that the main shut off valve was siezed and needed to be replaced and I would have to arrange with the city to turn the water on and off so he could change the valve. The cost for this visit was $ 270.00.

The cost was $ 408.07 plus tax total $ 461.04. He had to have the city come a turn off the water and turn it back on again. The city charges $ 97.70 for this service but it was actually $ 194.40 since he took more than an hour to change the valve and the city charged for two calls. He previously said he could change the valve in an hour but he took longer.

I later checked with the the City of Barrie water department and they were amazed by this. They told me that this is a very common repair that they do on a daily basis and the total charge including turning the water off at the main, supplying and replacing the valve, and turning the water back on is $ 211.75.

So far the total cost to have Harris replace this valve is $ 656.44. This is $ 444.69 more than the City of Barrie would have charged.

When I emailed and sent a registered letter to the President at Harris Plumbing, the service manager replied that faucets do not cost $ 800.00 and he did not believe that any of their employees would do such a thing. He also said that they would have no idea how much the city charges for this service. If the city does this service on a daily basis you would think that a “plumber”, even an apprentice, would know this. They also must see this problem very regularly.

Harris also charged $ 226.71 plus tax (total $ 256.18) to install the faucet. The cost to diagnose and replace the customer supplied faucet now totals $ 1183.00. Unless you think that this is a good price to diagnose and replace a faucet call somebody else.

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Company Response

We are very concerned with your comments and will investigate thoroughly. There seem to be lot of moving parts here that need to be addressed and clarified. We will contact you early next week.

Happy c.
Happy c.
1 review Aurora, ON
10/10

Shower issue

They were prompt in their response, diagnosed what was required to complete the work with the issue with our shower and fixed it , no wait, no mess, no fuss. We have scheduled a return appt. for another shower that needs service.
Very satisfied customer.

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Company Response

Hello Happy! Thank you so much for your business. We appreciate you taking time out of your day to post this wonderful review of your experience with us here at Harris Plumbing. We promise to keep you "very satisfied"!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in Newmarket and York Region, Barrie and Simcoe County and Muskoka, Harris Plumbing is family owned since 1974.

We invite you to experience the Harris Plumbing difference.

At Harris Plumbing Inc. we offer a complete suite of high quality, professional residential, cottage and commercial plumbing services that really raise the bar in Newmarket, Aurora, Barrie, Muskoka and everywhere in between. We are 100% focused on Quality Workmanship & Customer Satisfaction. Our customers are extremely loyal and delighted with our VIP-style service.

Water softeners, water conditioning, iron and sulphur removal - high quality equipment made right here in Ontario, tank-less hot water plus hot water tanks, drain clearing and camera inspection service, main sewer drain replacement - both excavation and "trenchless". Fixture upgrades like toilets, showers, bathtubs, etc. We are a fully licensed Well Contractor and Backflow Prevention Certified.

Steve Harris, a talented Master Plumber and entrepreneur, is firmly at the helm of this exceptional organization. Steve began his plumbing career in 1978 as an apprentice with his father and Master Plumber Ray Harris in York Region. Ray believed in old-fashioned hard work and perfection on the job. He demanded nothing but the best from Steve and taught him to accept nothing less from himself.

Since 2002 and under Steve's leadership and guidance, Harris Plumbing has grown to encompass a much larger geography to serve more clients, and offers a huge array of quality plumbing services to home owners and business owners who want to feel completely comfortable with the service they receive - from their first call to our amazing Client Service Advisors, to the friendly, uniformed and efficient service appointment by our plumbers, to our follow-up phone call to ensure complete client satisfaction.

Our entire award-winning team is continuously trained in the latest high quality products and services, equipped with high technology equipment and tools and brings a friendly, honest and trustworthy climate to this esteemed trade.

Our reputation for excellence is a reflection of our professionalism, hard work and commitment.

* Your call is always answered by a real person - any day or night even on holidays.
* Our expert technicians are hand-picked, highly trained, uniformed & in fully stocked, reliable trucks.
* Well Pumps - we are a certified well contractor. We do not drill them but we do service them.
* Backflow Prevention - we provide municipality-approved backflow testing, installation & surveys
* Water Quality Professionals - trust your family's water supply to a licensed, professional journeyman plumber. They alone are qualified to access your potable water system.. by law. Softeners, iron filters, chlorine removal, UV, Ozone, Reverse Osmosis, etc.
* Cottage Specialists - seasonal water systems are more complicated. Openings, closings, all pumps, upgrades, repiping, winter water - We know cottages!
* Sewer main replacements & repairs - we offer "trenchless" methods for repairs plus full excavations when necessary.

Like most high quality, reliable plumbing contractors we have abandoned time/material/hourly fees and adopted "Up-Front Pricing". After a thorough diagnostic of your situation by our plumbers, we then offer you our professional recommendations with any available options, and pricing up-front so you can make your decision based on actual numbers and facts. We are prepared to proceed with your job immediately or at your convenience.

After-hours emergency services are available throughout north York Region and Simcoe County. Professional, reliable services by our own licensed, local and insured craftsmen, we take pride in our work and will always respect your home, cottage and property.

Ask us about our "Harris Home Advantage Plan" - your opportunity to enjoy a limited membership VIP service club offered only to forward-thinking homeowners like you who really love your home and don't have time for unexpected plumbing breakdowns and devastating water damage! See all the details at www.harrisplumbing.ca/about/harris-home-advantage-plan-hhap/ or give us a call today.

Cottage services: water treatment systems, renovations, upgrades, pump upgrades repair & replacement, septic treatments, complete or partial re-piping.
Expert drain cleaning and clearing, repairs and complete main drain replacements.

We are truly "The Plumbers YOU Can Count On!" and we look forward to meeting you!
Call us today to arrange for your quote or service appointment. We're in your neighbourhood.

York Region:
Newmarket 905-853-8520
Aurora 905-841-9211

Simcoe County:
Barrie 705-730-7950
Orillia 705-327-6540
Muskoka 705-762-3811
Huntsville 705-789-5578

CATEGORIES
Plumbing, Drain Services, and Bathroom Renovation
PRODUCTS
Offering 24/7 emergency service, we bring a complete suite of professional plumbing services for your home, cottage and business. We use only high quality products with the best warranties. Our workmanship is perfection and we guarantee everything we do for you. Water treatment - Novo high quality softeners, UV, RO and all types of filtration systems. Navien tankless hot water systems and hot water tank replacement. Quality fixtures + faucets replacements, outside drain cleaning, repairs and replacements. Expert repairs inside and outside your home, office or cottage.
SERVICES
Water treatment products including softeners, chlorine, iron, sulphur removal and custom solutions. Drain clearing and camera inspection service, main drain and water line replacement/excavations. Bathroom, kitchen and laundry room upgrades. Pumps of all kinds - well, jet, submersible, sump, sewage. Cottage services: water treatment systems, renovations, upgrades, jet & submersible pump upgrades, repair & replacement, septic treatments, complete or partial re-piping. Expert drain cleaning and clearing, repairs and complete main drain replacements.
BRANDS
We use only high quality brands with the best warranties. Toto, Grohe, Kohler, Moen, Novo, Navien, Bradford White, Maax, Mirolin, Lukx, Judo, Franke Kindred, Insinkerator, Myers, Hydromatic, BioSmart just to name a few
STYLES
We are clearly identifiable with logo'd vehicles & fully-uniformed plumbers. We answer our own phones when you call - always! We're honest, friendly, efficient and professional.
SPECIALITIES
We pride ourselves on our efficient customer service and quality workmanship - right from your original call to our Client Care Coordinators, to the talented, highly trained technicians, to the birthday card for your hot water tank! As Harris Plumbing, we are.. The Plumbers YOU Can Count On! and we will work very hard to earn - and keep - your business.
WEBSITE
https://www.harrisplumbing.ca
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cheque, cash, visa, m/c
LICENSES
Backflow Prevention, Master Plumbers, Well Contractor
MEMBERSHIPS
Baeumler Approved, Newmarket Chamber, Muskoka Lakes Chamber, Huntsville Chamber
LIABILITY INSURANCE
Yes
DIPLOMAS
Well Contractor, Backflow Prevention,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
none
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One year written warranty
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