Harris Plumbing

Plumbing
Barrie ON L4M 5K2
Write a Review
Write a Review

Recommended Professionals

93%(1829 reviews)
99%(323 reviews)
93%(1829 reviews)
99%(323 reviews)
HomeStars
Plumbing
Harris Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Harris Plumbing

Average customer rating:
9 10 (205 reviews)

Sort by

David in Thornhill
David in Thornhill
5 reviews Markham, ON
10/10

Emergency Sewage Drain Repair

Excellent service!!! On Aug 12, 2017, our sewage drain to the street became obstructed suddenly, on a weekend. The first company didn't return our call. Harris plumbing answered immediately, kept us up to date about arrival time, and got someone there the same day, despite a very long commute. We have a special needs adult child who caused a major disturbance while the repairman, Scott, was here. He fixed the challenging repair with skill, kindness and understanding, in spite of the difficult and very challenging circumstances presented by our child. Harris Plumbing called the next day to check that all had gone well. We would highly recommend them. The repair job was excellent and we are 110% satisfied. A special thank you to Scott for going over and above the line of duty! If it wasn't for him, we would have been in major trouble. He really saved the day!!! I really don't know what we would have done without his skill and patience in managing the situation with our son.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Hello David and thank you so much for taking the time to write about your experience with us. We are very happy to have assisted with your situation and your family is wonderful! Thank you so much for your valuable business - it was our pleasure.

Private User
Private User
Private User reviews Barrie, ON
2/10

Sewer blockage

Had a sewer blockage issue. Harris plumber came out and cleared the pipe and charged $600. The service tech did a good job, but I found the price to be a bit steep. On a whole they did the work at the time. Three days later I had a blockage again which I believe to be an incomplete repair from the first occurrence. The next plumber came out to clear the blockage and camera the pipe. He stated that it was not normal to return this soon, but would have to charge me $800 for camera and service (a discounted price). He did a good job, but i was disappointed they would not warranty the work on the first repair. I have not had any issues over the last month and was not charged the second $800 at the time and was pleased that they repaired the issue to take care of their customers. Today I woke up a month later to the $800 charge on my credit card. Disappointed that they would not stand behind their work and that they over charge so heavily. The plumbers do good work, but I would shop around as you will end up paying too much and they will not stand behind their work in the end. It's hard to believe a clear pipe would block three days later if the job was completed correctly on the first occurrence. Have lived in the house for twenty years and have never had any real issues. Had another company come out to camera the pipes. They ensured me there were no problems with the pipes.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Second Note: It has been several weeks since I requested that this customer contact me to identify himself to enable us to investigate his situation. We have heard nothing. The dollar numbers he mentions are not what we charge so I am curious.

Original Response: We regret that you have not enjoyed your experience with us overall. If you could provide your name I would like to investigate this instance so that I can determine if there was a billing error or not. I would also be interested in what our camera found.

Did you contact us when the second charge was processed? We would have been more than happy to investigate at that time for you.

We do stand behind & warranty our work - on every job. In business for 43 years, we have a solid reputation in the community. We do warranty drain calls for a period of time however we cannot control what people (or their guests) put down their drains. As you can imagine, we find some pretty strange things when we clear sewage pipes. Rather than calling another company we would have preferred that you call us back to remedy the situation.

Please email me personally at paddy@harrisplumbing.ca with your contact information and I will immediately look into this for you. We provide excellent workmanship and warranty everything we do. I would like more details please.
Thank you.

Timber in Barrie
Timber in Barrie
1 review Barrie, ON
10/10

Hot Water Tank Repair

I would like to thank all of the office staff and the technicians who assisted with my lack of hot water issue. Heather, Andrea and Ashley in the office were extremely pleasant and patient with my requests and Mike, Cameron and Wes were excellent representatives of Harris Plumbing. Mike's expertise is exceptional.
Many thanks again! Anne

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello Anne! First off sorry about the late response to your wonderful review of our work and our staff. It was our pleasure to serve you ~ we are always here to assist with emergency repairs, new fixture installations, water improvements ~ whatever plumbing concerns you have. Enjoy this wonderful Indian Summer Anne and thanks again.

Joan in Leaside
Joan in Leaside
19 reviews Toronto, ON
10/10

Plumbing in kitchen and bathrooms

Harris Plumbing has been my go-to for plumbing help for almost 30 years. During that time they have done a variety of repairs and improvements in my homes: everything from toilet repairs and piping issues to installing new sinks, kitchen counters, and dishwashers. During the past couple of years I have been lucky enough to have Mike Fosberg do the work -- always friendly, professional, punctual, and with his years of experience behind him, someone whose skills and knowledge I trust. When plumbing issues arise it's reassuring to know there are professionals I can count on to solve them.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello Joan, I hope you are having a wonderful day & how fantastic to hear from you on HomeStars! Thank you so much Joan for your wonderful compliments about your experiences with Harris Plumbing. Yes we've been around for 43 years and Ray still comes in for the occasional meeting! It's true that time flies when you're having fun, and we certainly have fun bringing top-tier services to amazing clients like you! Many thanks again Joan, take good care. Like our slogan says ... we are "The Plumbers YOU Can Count On!"

Jeff in Scarborough
Jeff in Scarborough
1 review Newmarket, ON
10/10

Problem solve and repair plumbing related to solar heating

Mike came to my house in the spring to look into water temperature issues. He had already installed a water softener and did some other plumbing repairs in the winter and I was more than happy to enlist his services again. He was willing and able to trouble shoot issues I was having related to a solar preheat hot water system that was installed by a "solar tech" that was not functioning and the solar guy had no clue how to resolve it. Harris plumbing is very reliable. They always notify you when the tech is either on his way or may be delayed due to another job going longer than expected. They are and Mike in particular a very solid business and I would recommend them to anyone asking for plumbing services.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hello Jeff and Happy First Day of Summer to you! Thank you so much for your Homestars review of our company and our workmanship... we appreciate you taking time out of your busy day to do this. Our singular goal as a team here at Harris Plumbing is to raise the bar on plumbing service in general and to WOW our customers with our knowledge, workmanship and service level. We very much appreciate your business ~ thank you again.

Sarah
Sarah
5 reviews Bradford West Gwillimbury, ON
10/10

Bathroom leaks

This is the 3rd time I have had Harris Plumbing come by for different plumbing issues. Each time they have be courteous, on time, honest and a pleasure to deal with.

I highly recommend this company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Sarah! It was a pleasure to assist you once again with your home plumbing needs. Thank you so much for taking the time out of your busy day to post this review of our plumbing services.. we sure appreciate that.
Take care Sarah, your friends at Harris Plumbing

rustytrucker in Barrie
rustytrucker in Barrie
1 review Innisfil, ON
10/10

Low water pressure

I have had Harris Plumbing out to my (new to me) house in Innisfil on 2 separate occasions and I have the utmost praise for their professional attitude and workmanship. I felt very comfortable asking questions that some plumbers might have thought were foolish but your staff had no problems giving me an answer. I will definitely be calling Harris Plumbing for any plumbing issues in the future. Russell Tripp.

Approximate cost of services:
$860.00
Was this review helpful?
Company Response

Hi Russell! Thanks so much for your kind words! We feel it's so important to advise our customers about their home's plumbing systems and how we help. This way they may be aware of issues before they become critical and cause damage. We all work very hard to ensure our first-time customers become repeat customers. It was a complete pleasure working for you and we appreciate your long-term business - and your testimonial!

Dave H. in Barrie
Dave H. in Barrie
1 review Barrie, ON
10/10

Clogged Main Drain Line

We called to have our regular problem, plugged main line snaked like we require ever 16-18 months from other regular plumbers. Harris showed up and snaked the line and tested to see if the water was draining. The water started flowing again. Thanks where things were different. All other plumbers would have left at this point. Harris Plumbing said the water wasn't flowing properly yet and snaked again with even more line. Long story short, they did not leave until the job was completed properly. They may not be the cheapest, but they complete the job properly. Thanks Dave H.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi Dave and thank you so much for taking the time to post this review of your experience with Harris Plumbing. And thanks too for pointing out that we are different from other plumbers. Our motto "The Plumbers YOU Can Count On!" is our mandate and we love a challenge. Sometimes doing the job right takes longer and that can cost more but we will always do whatever it takes to make our customer happy. Thanks for your business.

JB
JB
1 review Toronto, ON
10/10

water pump

When we arrived at our cottage in Tiny Township on a Saturday, the water would not work. We waited for the line to thaw. By noon we realized that it was more than a frozen water line. We called Harris Plumbing and Jeremy arrived about 3 pm. (He had called and said that he would be there between 3 and 3:30 pm.) He diagnosed the situation. Our pump had frozen and cracked. Jeremy had to return to Barrie to get the parts required to replace the pump. He arrived at 8 pm and proceeded to work on the pump until midnight so that we could have water. Thank you Jeremy! The next day, we noticed a leak in the pump and called again. Jeremy arrived around noon and tightened the clamps and the leaking stopped. We are very pleased with the service. We would highly recommend Harris Plumbing.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Hi JB and thanks so much for your kind comments. Yes Jeremy is like a "pump ninja"! Like all our plumbers, he won't give up until the customer is happy. I'll forward your thanks to him for sure and thanks for recommending us to your friends and neighbors. Have a wonderful cottage season!

Rosanna in Newmarket
Rosanna in Newmarket
3 reviews Newmarket, ON
10/10

seized valve

Jamie from Harris showed up on time, was courteous and respectful. Most importantly he persevered to deal with a valve that had seized which happened to be located in a tiny work space making it a challenge to get at. He took the time to explain and show me evidence as he proceeded to correct the issue. Considering the challenges he was timely in resolving the issue. When he was done he tidied up leaving no mess behind. I was very pleased with the service and the outcome.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hello Rosanna, thank you so much for your wonderful review! We appreciate you sharing your experience with others. We strive for excellence with every call.. some are more challenging than others but every customer is worth 110% of our effort. We're happy that we made your smile!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Harris Plumbing's Mission: "To serve our communities with passion, integrity, and expertise, consistently exceeding expectations and providing peace of mind for all your plumbing needs. " Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in Newmarket and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Keswick?