Pipe from well burst on Thursday late afternoon. I called insurance company they use Harris who called and set appointment for Friday( this was Good Friday. The plumber arrived a little late but understandable being a stat holiday. Spencer immediately assessed the situation & based on his finding that the hose was not up to code but also brittle recommended that we install new line from the well.
Spencer called insurance company & was informed that the work would not be covered. Spencer than outline what was involved & made an appointment fo Monday. After he left I decided to dig trench myself on weekend so work could be completed on Monday. I called Spencer to let him know so he could adjust his schedule. Spenser & Mike arrived around 10:30 started work & I had water in my house by 12:00.
We were impressed by Spencer & Mike & highly recommend them. They are a great asset to your company.
- Company Response
Thank you so much for taking time to put your review of your experience with us here at Harris Plumbing on our HomeStars page. We really appreciate this. Yes, 24/7 we are available for plumbing emergencies and always go the extra mile to ensure that our clients are properly served whether it's calling an insurance company for them or lining up another trade should that be equired on the job.
In the interest of constant improvement, is there anything we could have done better to earn your "10"?