4::30 Sunday, Holiday weekend. Septic back-up caused dirty, messy basement flooding. Frantic calls to multiple companies found on internet. First (only) response from Caleb. Asked pertinent questions to identify the problem. He and Spencer arrived within the hour. They were courteous,, knowledgeable and efficient, unclogging pipes quickly, enabling soon-to-arrive group of teenage visitors full access to all cottage amenities and facilities. Spencer and Caleb our heroes!!! Thank you.
- Company Response
Hello, It was our pleasure to assist! We know how inconvenient (yes and frantic) these types of issues can be and we're so glad you contacted us. We always answer our phones. And yes, Spencer and Caleb are definitely heroes when it comes to making folks feel at ease and handling emergency situations. We have several Journeyman/Apprentice teams and they all fit your description to a T. We're so happy that your teenage "crisis" never happened and hope your weekend was absolutely perfect :)