Landmark Home Solutions

Landmark Home Solutions provided us with excellent quality doors and windows to replace our old ones. We have noticed a big difference in the ability of these doors and windows to keep the house warm in the winter and cool in the summer reducing our hydro needs considerably. The installers were punctual, kept the mess to a minimum and cleaned up after they were done. They worked around us and our time schedules and were very courteous. Follow-up calls have been fast as well.

I was impressed by the salesman, Rolf. He not only spoke but he demonstrated how well built the windows would be and how the window quality combined with the argon fill would save me energy. Next, the gentleman cam to take accurate measurements exactly when he said he would.
Then, although I had been told that it would take approximately 6 - 8 weeks for the windows to be ready, I was informed that they were ready after about three weeks. A time convenient for me was agreed upon and the technicians arrived early for the installation and were finished before lunchtime. The cleanup was fairly good, too.

I have had most of my windows satisfactorily replaced by Landmark so I was confident that they would sell a superior product for the eaves. The installers were not able to come on the day we'd set up, due to very high winds and hail, but I was notified right away and they arrived promptly the next available day. They made minor repairs to my existing eaves as well as the installing the covers and left my yard, deck and patio swept clean. A very dependable company and such personable employees to work with.

Very good communication. They always called before arriving and, if they were going to be delayed, they would call as well. Everything we were promised to have done was done to our satisfaction. The price is a little more than I was hoping, but knowing that I'll never have to go up on the roof again to clear out the gutters makes it worth it. I'm not getting any younger... The installers were courteous and did a good job of cleaning up after themselves.

We got gutter covers (toppers) to prevent leaves from getting into our gutters.
The salepeople (Steve Bateman & Haley Brown) were very nice and always let us know what was happening. During installation, they let us know when they arrived, when they were leaving and cleaned up after themselves. It was a pleasure doing business!

They delivered one of the windows broken. The installer said he would report it to the company and the company would call me. Not only did they not call to ask how I liked the windows, they never called about the broken one. On top of that you cannot call them because none of the numbers on line work and one doesn't get answered. It just keeps ringing. The windows seem nice but the customer service is terrible.For the price you pay for these windows the customer service should be top notch. It isn't.
I have since finally spoken to Landmark and they will finally order the new window. I will add that I had to send a picture of the broken window in order to get the help I was entitled to. I partially understand this, but it also makes the customer feel like they have to first prove to the company that their complaint is not unfounded. This did not sit well with me.

LANDMARK Home Solutions did a great job on my home renovation project. They just took 1 month to finish the task in winter season, including production and installation. Their installers are incredible good at their renovation projects.

Landmark sales person was very polite and informative. Did not run down competitors just gave us the info and stats on the windows. The Lifetime warranty including glass breakage was impressive. The Installers were professional and thorough. The caulking was impeccable and they cleaned up everything before they left. We were told the windows would take 6-7 weeks and were contacted within 3 weeks. This can be good or bad, but for us we were waiting for some investments to finalize so the 7 weeks was what were were looking for. We did not get pushed to install sooner appreciatedl. We did call the office 2 weeks prior to get some inside window measurements for new blinds and we were told someone would e-mail us with the info. That never occured, we only received a call regarding the install date just days prior. But overall, these were minor and the installation was as we had hoped. the windows are incredible and have silenced outdoor noise and the casement window mechanism is quiet and very smooth.

We bought our home in 2008 and the house needed many renovations, including the overly large front living room window (and a window in the garage). We began the other projects and called around for estimates on the window(s). Landmark Home Solutions was the ONLY company that would even quote on the garage window and they were cheaper for the oversized front window by upwards of 40%. Moreover, they provided excellent customer service, friendly full-service advice and offer of follow-up and last but not least, if we had any questions at all, to call them and they would help in any way possible. The windows have a lifetime warranty, a representative of the company called us minutes after the installers left to ensure our customer satisfaction and the like. Overall, a 10 out of 10 for this wonderful company.

I recently had 4 new windows installed in my home. From the very start of the process I have been impressed with the professionalism of the company. I had to call in to cancel my appointments a few times and every time they were more then willing to rebook me for any time that was best for me. The gentleman who came out to my house was very informative and he even took the time to show me a demonstation and answer all my questions and my concerns. When it came time for the install. I was amazed at how quickly it all came together and how clean the installers were. I would recommend this company to anyone. Loving my new Landmark Windows. Thank You!!