Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (417 reviews)

Sort by

Tanya from Puslinch
Tanya from Puslinch
2 reviews Puslinch, ON
6/10

Windows

They had a different person measure windows and to install them. So the windows were measured wrong which meant the installers had to make them fit. Which caused alot more days of work and noise from cutting drywall and wood and dust. Overall it took 7 days. I was told that this could have been avoided if the person measuring took off some of the trim to check the original windows. The installers were great and I do love the new windows and doors but it would be nice if the person measuring would check more thoroughly.

Approximate cost of services:
$65,000.00
Was this review helpful?
Company Response

Thank you very much for taking the time to let us know about your experience. We will take this feedback to heart and I'll definitely pass this along to our install manager. We do apologize for the extra days and any inconvenience.

michael.hrycusko in ST CATHARINES
michael.hrycusko in ST CATHARINES
0 reviews Pelham, ON
10/10

Windows

Great job by the installers. Attention to detail when finishing the trim. Very courteous. Followed COVID-19 precautions. Now we will see how the windows do, but so far they look great.

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your experience with us. Were so happy to hear the job was done to your standards and you are happy with the work done. We take everyone's safety very serious and were happy to help protect you and your family. Thank you

mtgequeen1 in Thorold
mtgequeen1 in Thorold
0 reviews St. Catharines, ON
10/10

Front door and windows

Excellent service. Great job. Cleaned up work site. Delivery was 2 weeks late but worth the wait.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you so much for the kind words it was a pleasure working with you. Please let us know if we can help with anything else.

judycavers3
judycavers3
0 reviews Ottawa, ON
10/10

6 windows and 2 doors

Chris and Rodney were very professional and very experienced as you could tell by how everything was installed. We are very happy with their work.

Approximate cost of services:
$34,000.00
Was this review helpful?
Company Response

Thank you so much for the kind words it was a pleasure working with you !

Tanya in
Tanya in
1 review , ON
0/10

After 6 long years

After 6 years of complaining about my install I finally found out they were installed with no insulation which was finally fixed in November 2019- I am still waiting for compensation from this company and had asked that they replace at least 4 of my upstairs windows - never heard back - what a surprise

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Tanya, were very sad to hear of your experience with Landmark. I would be happy to discuss this further with our sales manager regarding your issues as we would love to be able to rectify this with you. If you can please email us at info@landmarkquality.con in reference to this we will get back to you. Thank you we hope to get this looked after for you.

William
William
0 reviews Shannonville, ON
9/10

I had a complete door and window replacement throughout my house.

Contractor did a great job in a three day period. They stayed until the end and were very professional. I have to give thanks to Mitch and his assistant for a job well done.
Thank you.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you very much for the kind review we truly appreciate your business and hope your enjoy your Landmark products for years to come. Please let us know if we can help with anything else.

delt93
delt93
0 reviews Cornwall, ON
0/10

Doors and windows replacement

Absolutely horrible customer service. Will NEVER recommend. Have filed a review on Better Business Bureau if you want to read the details. Just awful.

Approximate cost of services:
$45,000.00
Was this review helpful?
Company Response

We're very sadden to hear this, and hope we're able to get more details. we would love to work this out for you and hopefully rectify the situation. Please contact us at your earliest convenience at 1-866-355-3332 or email us your contact details to info@landmarkquality.com and we'll have our general manager in contact with you right away. Thank you

Jeff A.
Jeff A.
0 reviews Meaford, ON
10/10

Windows and doors

Very well done. House is air tight now. Installers were very nice job well done the wife is happy. Thank you

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Jeff thank you so much for the kind review. we truly appreciate your business. thank you again

Marklwhite
Marklwhite
0 reviews Meaford, ON
9/10

Windows

The home has a home daycare and they worked well around the children and our family. They cleaned up well with the young children around. They were friendly and ensured all areas were cleaned up as they went.

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

were so happy that the children stayed undisturbed and you were happy with the work done. its been a pleasure, thank you for sharing :)

pricenanny
pricenanny
0 reviews Hamilton, ON
10/10

Window and door installation

I had some very old windows that needed replacing as well as a poorly installed back door. From start to finish each person I dealt with was informative and helpful. The quality and workmanship of the windows and door are excellent and I can already feel a difference in my home.
Would highly recommend this company.
Thank you Landmark

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

this makes us so very happy to hear :) thank you very much for sharing we hope you enjoy your Landmark products for years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.