Old West Windows And Doors Ltd No Longer In Business

Windows & Doors Installation & Service
#8, 2316 - 27 Ave N.E Calgary AB T2E 7A7
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Windows & Doors Installation & Service
Old West Windows And Doors Ltd No Longer In Business
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69%

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Reviews by rating (past 12 months)

Reviews for Old West Windows And Doors Ltd No Longer In Business

Average customer rating:
9.6 10 (214 reviews)

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Warren
Warren
6 reviews Calgary, AB
10/10

New doors

Replaced our old front entry door and rear garden door. The sales staff were very polite and friendly and the quote was very competitive. The installers came as scheduled and in fact were a bit early. Work was done in a timely manner and they were very professional and courteous. They kept the entire work area safe and clean as the work was done and once complete the areas were completely cleaned inside and out. It was a very good experience from start to finish and I would highly recommend their services.

1 of 1 people found this review helpful.
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Company Response

Hi Warren,
Thank you for your review on Old West. Our installation teams are the best. Time & time again, they prove that to our customers. Rick & Cory

G&J Babb in Calgary
G&J Babb in Calgary
1 review Calgary, AB
10/10

New doors

I initially dreaded looking for a company to install new doors. When Rick came to inspect and quote, it felt right. We are very happy with the professionalism of everyone we had contact with. I have high standards for product and service and Old West Windows & Door met my standards, which doesn't happen much anymore. Job very well done guys and gals! If the need arises again, we will be calling you.

1 of 1 people found this review helpful.
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Company Response

Hi G & J, Thank you for taking the time to write a review on Old West. WE strive to make sure our customers get the best products & service . Your doors look great ! Rick & Cory

Pat in Calgary
Pat in Calgary
1 review Calgary, AB
10/10

basement windows

I was very pleased with the service I received - Rick is really a great customer service oriented person - Jeremy and his crew were very
efficient when installing the windows - and laid tarp and covered the furniture and cleaned up after - They were prompt - efficient and I would highly recommend them to my friends - Laura and Shawna also were very helpful with my inquiries - Everyone at Old West are just so friendly and it is easy to deal with them - I had a leaky window and Rick came out and sealed it up until my windows arrived- I was pretty stressed out each time it called for rain prior to
him sealing it - after he did that - everything was okay and he also
installed the windows as soon as they came in to the shop -
I appreciated his understanding and kindness to my situation -
The windows look great - also Cory and Mike were great as well
fixing a lock on the window - Great People at Old West Windows and Doors -

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Company Response

Hi Pat, I am glad we could get your leaking issues fixed for you. Thank you for your review. Rick & Cory

S. Hunter from Calgary
S. Hunter from Calgary
3 reviews Calgary, AB
10/10

New window installation

Everyone we dealt with at Old West were professional & courteous. Rick was on-time for initial & subsequent appointments, explained all options & considerations, then followed up with a timely quote. The installers (Jeremy & his co-worker) were friendly, professional and on-time. Respectful of our house, they immediately installed tarps & covers where required to minimize dust & debris. When encountering an electrical line (once the wall was opened up), they were quick to get an electrician on site to fix the problem in a timely manner. The work was completed on time and the quality and fit & finish was 10 out of 10.
We highly recommend Old West Windows!
Thank you

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Company Response

Hi S. Hunter, Thank you for your review on Old West. Jeremy & the gang are great at what they do. They actually take pride in their workmanship. That is not always the case with other window installers. Rick & Cory

andrew.flis in Calgary
andrew.flis in Calgary
7 reviews Calgary, AB

First Review

10/10

Windows Replacements in the House

If you are looking for windows repair or windows replacement, stop looking! This is it – the Holy Grail of windows (anything imaginable related to windows and doors) backed by 12 years of installation warranty (ask their competition about their installation warranty) !!!
Rick, will provide you with an honest and professional assessment of your windows / doors, along with all potential remedies, including pros and cons associated with each option. There is no sales pitch (imagine that?!!!) and price quotes are very respectful. Old West Windows & Doors is a family run business with well trained, permanent installation crews. Dealing with the company and very professional, polite and very accommodated installation technicians is hassle-free with full attention to quality, details, customer questions and requests
Through my extensive research into windows companies in Calgary (I checked approximately 15), only a handful was worth asking for a quote, and from the quality of workmanship, service, price, warranty and customer care, Old West Windows & Doors beats its competition hands down!

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Company Response

Hi Andrew, Thank you for taking the time to write your review on Old West. That pretty well sums up what we strive to do with every customer we have. Jeremy & the gang work their magic on all installations. It was great working with you on your project. Rick & Cory

Private User
Private User
Private User reviews Calgary, AB
9/10

window replacements, new front door and patio door

We were very happy with the quality of work from Old West. The crew was professional and worked very quickly. The windows and doors are a great quality and were installed correctly and professionally.

The only complaints were that the front door was ordered incorrectly, so we had a longer wait time and two install days instead of one. We also found that we were the ones who had to contact the company to check on the status of our doors and windows once they had been ordered.

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Company Response

Thank you for you comments. Once in a while, we do make mistakes. What is important is that we correct them as fast as possible. We usually tell our customers what the projected date of arrival will be, and let them know that we will contact them when the windows or doors come in. We will not call before that date. This is something we will look into. Rick & Cory

Private User
Private User
Private User reviews Calgary, AB
10/10

Replaced all of the windows on our main & upper floors and 3 doors on the main floor.

Their quote was competitive, but what made us go with them were the high positive rating they had on Homestars and the excellent quotation interview my wife had with the owner, Rick Whatley. She was very impressed with his manner and style. He came across to her as very credible and responsible. His crew were gentlemen, polite and tidy, and they did a first class installation. There were a few relatively small items that required follow-up, and they were attended to in a timely fashion. Rick and his staff were very responsive to all of our inquiries.

1 of 1 people found this review helpful.
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Company Response

Thank you for choosing Old West to replace all of your windows and doors in your home. We make sure the customer gets all of the information required, to make an informed decision for replacing their windows & doors. Our installation crews make sure the installation is done properly, to maximize the benefits of have new windows & doors.Rick & cory

Evan
Evan
6 reviews Calgary, AB
10/10

New windows and doors are absolutely wonderful!

Old West was great from start to finish. Right from when Rick first came to our house to do the quote, through installation and payment, the service was exceptional at every stage. We had two poorly done bay window assemblies totally redone by Old West and the new windows look great! They also did new doors and two other sets of windows. I would highly recommend Old West to anyone in Calgary in the market for new windows or doors!

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Company Response

Hi Evan, Thank you for your review on Old West. Your windows & doors look Great ! Jeremy & the gang worked very hard to repair & fix the mess from the previous installation. Rick & Cory

Lynn from Calgary
Lynn from Calgary
18 reviews Calgary, AB
10/10

Basement Window Revamp

We once again called up Rick from Old West to help us with an old, in need of replacement window....this time the basement. We needed it expanded for more accessibility and use. And again, they came through, not only with a quality window, but the work done to dig the well, and cut the cement was done with care. Cleaned everything up. Shauna in the office is awesome to deal with as well. All in all - if you are looking for new windows, give them a call. I have two more smaller windows I will be getting replaced next year and will be happy to engage them. Thanks!!

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Company Response

Hi Lynn, Thank you for your comments. We will be here for your next window replacement project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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