Old West Windows And Doors Ltd No Longer In Business

Windows & Doors Installation & Service
#8, 2316 - 27 Ave N.E Calgary AB T2E 7A7
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Windows & Doors Installation & Service
Old West Windows And Doors Ltd No Longer In Business
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68%

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Reviews by rating (past 12 months)

Reviews for Old West Windows And Doors Ltd No Longer In Business

Average customer rating:
9.6 10 (214 reviews)

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Laura Watson in Calgary
Laura Watson in Calgary
1 review CALGARY, AB
10/10

Installation of 12 new windows throughout our home

Rick and his team are excellent! We needed new windows for our whole house. Rick came to our home to measure and consult to us on the product. He was very knowledgeable. When the window manufacturer wanted to deliver the windows directly to our home, Rick called them and had the windows sent to his warehouse for storage instead. And when the windows were the wrong colour, his team noticed this and took care of sending the windows back.

Rick's installation team was also excellent. They were polite, engaging and professional. Rick's team installed the new windows quickly, and they were very careful about not making a big mess and about cleaning up after themselves.

Best of all, when you call or email Rick, he responds right away! Thanks Rick for doing such a great job!

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Company Response

Laura,
Thank you for all your patience with Direct Buy & Durabuilt Windows.
The color looks great. You will have a warmer house now with the new windows.
Thank you for your business.
Rick

Patrick S. in Calgary
Patrick S. in Calgary
1 review Calgary, AB
10/10

Replace Patio Doors

Rick promptly submitted a very detailed drawing and estimate to replace our sliding patio doors with a garden door. Not only did he issue the estimate, he followed up, which is more than I can say for the other companies that provided estimates. Old West wasn't the lowest bid, but I was more concerned with his regard for my project and the attention it deserved, despite being a small project.

The project was installed in the winter, after a week of very cold weather. Because of the cold weather, the project had to be moved back, which through a wrench into Old West's scheduling. Regardless, Old West fit it into the schedule, arrived at the scheduled time in the morning, and were gone by lunch.

The attention to detail was amazing, even with the molding around the door. The trim was cut perfectly and any small gaps were filled neatly with silicone.

All-in-all, a very professional install.

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Company Response

Patrick,
Thank you for the great review. The garden door looks Fantastic! Enjoy your deck this summer
Rick

Pam in Sandstone
Pam in Sandstone
2 reviews Calgary, AB
10/10

Replaced 18 windows -

It was very important that the replacment windows Accommodating our existing oak plantation shutters was a huge consideration in choosing windows and installing them. Rick was excellent in directing us to the types of windows which we would need as well as ensuring that the final product also preserved our stucco. The window gang installed everything perfectly. Their installation also included having staining/painting occuring as soon as the windows were installed which made life so much easier for us. A terrific job. When we do the basement windows and doors, I'll be calling them!

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Company Response

Hi Pam,
Thank you for choosing the WINDOW GANG to look after your window renovation. I know that the summer heat will not be an issue this year.
Rick

Lara in Arbour Lake
Lara in Arbour Lake
2 reviews CALGARY, AB
10/10

Installing a sliding patio door where a normal door previously existed

They were great. Excellent knowledgable and friendly staff Rick did the estimate and explained the process. Kyle and Cory did a great job doing the work. There was an unforeseen problem once they cut the wall out but they worked it through and were still able to finish in one day. Also they charged the quoted price even though they had to do extra work. They were also very tidy and our house wasn't dusty from the work. Plus the new door looks fabulous!

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Company Response

Lara,
Thanks for the review!. Now you will have lots of light coming in to your kitchen and easy access to your new deck you will be building.
Rick

Mason in Tuxedo Park
Mason in Tuxedo Park
3 reviews Calgary, AB
10/10

Replacement of Patio Doors

Rick provided great service from tip to tail. Right from the estimate, he was honest and forthright about the installation and product. The follow up was greatly appreciated. There was a minor mishap with the installation of the trims around the door but Cory and Kyle were able to come back at a time that suited my schedule and fixed it without concern. These guys are great contractors to hire and I would definitely recommend them to anyone looking for good workmanship and honesty. I will consider using them again in the future for other projects.

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Company Response

Hi Mason,
Thank you for giving us the opportunity to show you what a great energy efficient patio door can do for you. Let me know when you need the rest of your windows replaced.
Rick

Pineridge
Pineridge
1 review Calgary, AB
10/10

Window Replacement

Rick & Cory replaced / upgraded 5 windows in our Pineridge home. I'm really happy with the work - they were on time, very clean, and extremely professional. They gave me a cost-effective solution instead of trying to upsell me to something more expensive. They also matched trim in the house. Overall I am really satisfied with Old West, I will definitely be using them again to get the rest of the windows replaced in the future!

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Company Response

Pineridge,
Thank you for choosing Old West. We will be here when you replace your other windows.
Rick

CM in Calgary
CM in Calgary
14 reviews Calgary, AB
10/10

basement windows

After receiving several quotes. Old west renovations provided the most straight forward quote, which also was the least expensive for what we wanted.. The installation was done within two months of confirming the order. The crew was one of the most personable, courteous and judging by the work as competent as one should expect .

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Company Response

TJ in CoachHill
TJ in CoachHill
1 review CALGARY, AB
10/10

New window added to basement bedroom & Privacy glass at front door.

Dear Rick and everyone at Old West Renovations,
Just a quick note to THANK-YOU..for the wonderful work on our house. I wanted to let you know how we found you. I had contacted a couple of other companies to come out and give us a quote. They either told me directly that the job that we needed done was too small, or they just never phoned back! Terrible! UNTIL, we were fortunate to discover Old West Renovations on the internet. I sent a brief e-mail, and was called on the SAME day! That alone was great!
Rick came out, and gave us a quote and some honest answers and solutions to what we thought was a leaking window. We followed his advice with great success. NO more leaking window. However, our issue was that we needed a window added to our previously finished basement bedroom. We also needed privacy glass added around our front door.
All of the work was completed in a very short amount of time. Everyone was extremely professional, efficient, tidy, and pleasant.
We love the new window in our basement! The privacy glass around the front door is awesome! We will call on Rick and his team again in the future! We have recommended Old West Renovations to everyone!
Thank-you again!

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Company Response

Hi TJ,
Thank you for your review, the basement window lets in a lot of light and fresh air now.
Rick

Brent in Sundance
Brent in Sundance
1 review Calgary, AB
10/10

New Windows

We had Old West replace 5 windows in our home and could not be more pleased with them. Rick was straight forward and very punctual with giving his quote and providing a timeline for the install. When Cory and Kyle came to install the windows, they arrived exactly when they said and were done early. They made sure to cause the least amount of disruption in my house and were so clean and respectful of our home. These guys were so polite and friendly, going above and beyond to make sure we understood what they were doing and were happy with the finished product. Rick followed up the same day to make sure we were happy with our service. We will be recommendaing this company to everyone we know.

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Company Response

Brent,
The color that you chose for the exterior, works perfectly with your color scheme. I'm glad we could be of service to you.
Rick

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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