We had this company do our basement 2 and half yrs ago. One issue was that some of the things I was told I would get for the price, i did not because it was not specified in writing in the contract. Such as a maple hand rail, that apparently meant maple coloured. But I was told it would match the one upstairs and it does not. The contractors they higher tried to take short cuts. My dad is a painter so he did most of the painting except for the base and door. The painter who sprayed the door the first time must have done it in a very dusty area because the door felt like sand paper so my dad told them to do it again. My dad was at the house during most of the reno so he could monitor the progress and I was out of town with the kids. Ever since the reno my vacflow lost suction. So they came back to fix that and apparently on of the guys put to many elbows in around the furnace bulk head so they took some out. Still never worked great so we bought a new more powerful one, nope didn't help. I finally called them again and they sent some one out and he said there must be a leak in the pipe but that could have just happened over time due to vibration the guy from Planit said so they would not fix it. however all my problems started right after they did my basement. Now I have a great vacuflow with 20% suction that I cant use unless I want to pay to cut a hole in the roof to get fixed. I now have been having problems with the electrical in my bathroom. initially you would turn on the lights and sometimes it would flip the breaker and no lights. then the plug smelt funny one day and there was no lights or power from the plug. The guy from Planit came and looked at it said t=they need to figure out which electrician did the wok and get back to me. Well 2 weeks later still no one has got back to me and my house guests have a bathroom with no lights. My next call is to a city inspector to get this electrical checked out. There has been other issues too I will just leave it at this though. For the price I expected better quality.
- Approximate cost of services:
- $45,000.00