The Duct Cleaning Specialists

I would like to say thank you to the duct cleaning specialist for work well done once again. I have used this company before and was very impressed with their efficiency. Happy to say I am pleased that I have decided to use them again. Nick the technician took pictures of the duct and showed me the dust and cobwebs that were there Wow!! I have to say I can actually see the difference, not as much dust around the house. Thank you Nick great job… and for also doing my dryer vent.

Mark and James were very friendly and professional. They took the time to answer my many questions and were very patient with a first time home buyer. They also advised me on some things I can do around the home to ensure my ducts stay clean and my furnace/AC lasts as long as possible. Was very happy with their service and would recommend to others.

Paul and his team and extremely quick to respond, knowledgeable, professional and honest. They only recommended the services that would benefit my house and went above and beyond to ensure that we were satisfied. I highly recommend the Duct Cleaning Specialists.

After many research I decided to hire an expensive, top Homestar ranking duct cleaning company because I thought it would offer trustworthy work. I paid $400+ for a 2,500 sq ft house with approximately 15+ vents plus dryer vent cleaning. The man confirmed with me they had cleaned all the vents in the house and the dryer vent before they left the scene. They did the cleaning on Oct 2017. A home inspector came in the following month to inspect my home yet the dryer vent looked like it was never cleaned for ages. I was shocked and furious to be honest. If they claimed they had cleaned the dryer vent when in fact they did not, how am I assured that they did the rest of their work properly? I started to feel angry about it again while I am writing this.

I emailed them right away and the Owner, Paul, replied to my email personally the same day and scheduled for someone to clean my dryer vent ASAP. I believe he also called me and apologized although never came personally, which I understand would be awkward.

I am giving them TWO star for resolving the issue quickly, although no discount was offered, and the two crew (four people) that came onsite and Paul (via email and telephone) all seemed to be likable people.

I didn't want to think about about the unhappiness nor bad mouth about this company until recently I am checking Homestar again for other repair work to be done on the house. Since I consult Homestar review so much, I should also contribute by sharing my experience here, for the benefit of other consumers like myself. This is why I have waited for so long to post.

Duct cleaning is something that's really hard to the tell the difference between good and bad other than the obvious customer service. Wish you all luck.

The Duct Cleaning Specialists were extremely professional and did an excellent job. We recently bought a house that we couldn't get the odour out of even with painting, but after Paul and his team cleaned and sanitized our ducts it smells great! I have no issues at all with the service and have already recommended them to a friend.

Great experience with this company. Booking was easy and Paul walked me through the pricing/services.

Mark and James came to do the work, and they were friendly and efficient. Not only did they clean all the ducts quickly, they made sure to protect the staircases with a mat. I really appreciate how they educated me on the process, how my furnace works, etc.

I would definitely use this company again!

Personable with a wonderful sense of professionalism. Very thorough and respectful team. Provided excellent advice as well for future maintenance. Detailed explanation throughout the visit so we understood the process and our options.

I initially contacted homestars to find a duct cleaning specialist. I had several quotes from several companies. The Duct Cleaning Specialists quote was on par with other companies. The thing that urged me to call this company is the fact that they only clean ducts. They don't do any other carpet cleaning etc.
I received several notifications/reminders about the work and the time that the team would arrive. They arrived on time and ready to go. Unfortunately, the job required more equipment then arrived at my house so they sent another unit from Cookstown area. The work was done efficiently and the team was very easy to work with. Here is the part that impressed me the most... That evening (9:30 PM) I started hearing a loud noise in my furnace. This had never happened before so I called Paul immediately. He came back again (from Cookstown area) to analyze the problem. He took the furnace apart and found a piece of metal that had been left by a previous work team (not his), which was most likely dislodged by the work that had happened during the day. Paul found the problem and fixed it immediately and was willing to walk away without pay for his time. He completely stood behind his work. Very rare. Thank you Paul

very poor experince .broken my air vents .i think u need to hire a professional staff .ur charges is high but ur staff is not up to the mark.i suggest people not to go with this company.

I had a smooth and pleasant experience from beginning to end with the Duct Cleaning Specialists! Mark and James did a fabulous job; they were efficient, hard working, prompt, and friendly. They walked me through the process and showed me how they would accomplish the job.
I would highly recommend this company and will definitely use them again in the future; they instilled trust - which is a challenge to find these days! Thank you Mark, James and Paul - I will definitely recommend your company to my family and friends.