I initially contacted homestars to find a duct cleaning specialist. I had several quotes from several companies. The Duct Cleaning Specialists quote was on par with other companies. The thing that urged me to call this company is the fact that they only clean ducts. They don't do any other carpet cleaning etc.
I received several notifications/reminders about the work and the time that the team would arrive. They arrived on time and ready to go. Unfortunately, the job required more equipment then arrived at my house so they sent another unit from Cookstown area. The work was done efficiently and the team was very easy to work with. Here is the part that impressed me the most... That evening (9:30 PM) I started hearing a loud noise in my furnace. This had never happened before so I called Paul immediately. He came back again (from Cookstown area) to analyze the problem. He took the furnace apart and found a piece of metal that had been left by a previous work team (not his), which was most likely dislodged by the work that had happened during the day. Paul found the problem and fixed it immediately and was willing to walk away without pay for his time. He completely stood behind his work. Very rare. Thank you Paul
- Approximate cost of services:
- $300.00
- Company Response
Thanks for sharing about your experience with us. Glad you were happy with our work. If we can be of any help in the future, please keep us in mind.
Paul