Ecoline Windows

Aug 2020
I live in Mission BC, we decide to get rid of old mouldy poorly insulated windows. Called 3-4 window companies of lower mainland but response from each company was not up to the mark and satisfactory.
When I called Ecoline windows, appointment was fixed for next day and “Serge” from sales department came to give us presentation about the product. Salesman and presentation was very professional. “Final sale. “
Windows were made on time as promised but the Covid restrictions were so tight, they couldn’t install till Jan 2021.
But office team was in touch with me from the day one and was updating every situation and guiding me to apply for rebates from BC Hydro and FortisBC and I qualified for Double rebate bcoz windows are energy efficient certified.
And finally long delay (Thanks to Covid:( ) came to end. Installation team showed up on time according to schedule. Installers were so professional and thorough with the content, very well organized team. Started on time and finished on time, was doing clean up every day before leaving. And the final cleanup after finishing the project was excellent. No damage done inside out. All the garbage and old windows were taken care , every single glass was cleaned inside out. Each window was properly seated and trims were put in place. Office team was calling me every day during installation to make sure everything is going smooth.
Every one in the house felt big difference of heat loss within couple of hours, house was more cosy than ever. Furnace was taking long breaks, was not running like crazy as it was before.
Overall best decision of my life to get the windows replaced by Ecoline Windows.
Even though project is finished but the awesome team is still in touch with me.
Thanks everyone for making it happen safely during this Pandemic.
Special thanks to “Serge “ who made the deal final.