Windows and Patio door replacement
We were pleased with our salesman who arrived on time to give us a quote and consultation.
But....During installation I found that the patio doors were defective but the staff asked me to sign a document and make a full payment because it would be replaced by the warranty. After 3 weeks I called the office and they were surprised they said they didn't know anything. After we "found" together that the patio door was defected and need to be replaced.
It's been 3 months, but they haven't done anything.
I would not recommend this company.
- Approximate cost of services:
- $15,000.00
- Company Response
Hello Nestor, thank you for your feedback, we have placed the order for the replacement parts, as soon as we have them in our warehouse, we will call you right away to schedule you for the service appointment. We also want to apologize for any inconveniences we might have caused you.