I recently had service repair work done by GasGuys and wanted to share the great experience that I've had with this company. It initially started with me contacting Enbridge to repair a gas leak. It was discovered afterwards by the Enbridge Technician that I had failed a safety code from the gas meter and I was issued a 42-day service tag. It was my responsibility to contact an outside contractor to get this work repaired to make sure that the gas meter system was within safety code. I contacted HVAC contractors to confirm if they were certified and licensed and if they specialized in gas pipes and fittings. I was recommended to call GasGuys from when I spoke to another HVAC contractor as they mentioned that GasGuys specialize in gas pipes and fittings. The moment I spoke to George from GasGuys, he really took the time to listen to my issue, explained possible solutions over the phone when I was able to send him photos of my issue. He also provided me an approximate estimate and how much I had to budget for the work. George was very patient, and worked in partnership with me to help me with my issue and provided a detailed explanation of what needed to be done. He is very responsive to email or phone and really walked me through the process of fixing the issue while he was here at my home. I would recommend George and GasGuys as he was knowledgeable, patient, and really attentive to my needs and I really enjoyed the process and the experience.
- Company Response
Thank you Brian for taking the time to write us a glowing review. It was my pleasure to come out and service the home. I am glad everything went smoothly and you are happy with the outcome. Thanks again and you know where to reach us if you ever need future work completed. Thanks again and all the best for 2021!