Our main breaker was regularly tripping. After having an electrical issue diagnosed by a contractor the insurance company sent, I spoke with Mark for a second opinion as he had previously done work for us. It became clear right away that the issue was misdiagnosed by the previous company.
Mark promptly had his team (Charlie & Cody) come out to look at it and it was evident this was an emergency. His team were friendly and explained everything to us. After presenting our options and discussing them, they picked up parts, arranged everything with the town utility and carried out the work. Mark also spoke with our insurance company, clearly explained the issue and was able to arrange everything with them appropriately.
Thank you Mark, Charlie & Cody for your prompt response, making sure our family was safe, your very pleasant demeanour and for arranging everything with the insurance company. Would happily do work with you again in future.