Mr Roof Repair.Ca

Roofing
2 Bloor Street East, Suite 3500 Toronto ON M4W 3E2
Write a Review
Write a Review
Website
HomeStars
Roofing
Mr Roof Repair.Ca
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.5 10 (895 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
0/10

Small Roof Leak

Unfortunately, I did not have a favourable experience with Mr. Roof Repair. An initially evaluation and subsequent repair did not solve the problem. A second and then third assessment was provided, all revealed different causes to the same issue. Second and third assessments carried extra costs, guarantees were not honoured.
When concerns about proper assessments were brought to the attention of management, they were met with distain and aggression. Quickly realizing reasonable discussion were not going to happen, I asked them to terminate all communication with me, they did not comply. Only the mention of police involvement ceased their communication.
It was extremely unsettling talking with the management at Mr. Roof Repair. I am sad to report it left my family feeling threatened and ultimately less safe.

2 of 2 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Vaughan, ON
9/10

Roof and Attic Inspection

I had them come because I heard a dripping sound in my attic. They came as promised (in the allotted time slot) and they did a thorough inspection of the roof and attic. I was sent a full report including pictures and given estimates for repair work. I thought they were a bit pricey but I have to do more research come spring time before I make any decisions. They were very professional.

Was this review helpful?
9/10

Eaves inspection

Mr Roof Repair did a very thorough job examining our eaves for any issues that could lead to water getting inside the house. They also wrote up a very clear, thorough report with pictures of the roof and eaves. Talking on the phone afterwards we thought of another potential issue and they sent someone out very shortly afterwards to look at that too at no extra cost. Very nice service.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Assessment comes with clear and easy to understand documentation.

We recently purchased a new home, for which the seller's provided inspection didn't include any roof info (dumb, I know). Then we found a leak. Having no idea what condition the roof was actually in, I was concerned I'd be conned into an entire new roof, so naturally I was a bit trepidatious about hiring a random roofing company I found online. What is great about Mr Roof Repairs' assessment, is they provide a detailed documentation of your entire roof along with the issue at hand with detailed photographs and descriptions. Their conduct is extremely professional.

0 of 1 people found this review helpful.
Was this review helpful?
L&G - Toronto
L&G - Toronto
1 review Toronto, ON
10/10

Roof ventilation and tune-up

We had an inspection completed on our 2-storey house (constructed 1986) by Mr. Roof Repair in Oct. 2019 of our roof and attic due to a suspect flashing leak. as well as attic ventilation issues due to improper installation of iceneyne spray foam (2009), suspected to be responsible for mold build-up due to partial/full soffit blockage, as well as minimal soffit venting (6 per side) and roof venting (4) of approx. 2100 sq. ft. of roof area.
Installation issues were discovered with securing of skylight flashing (skylights were installed in 2010), attic vents, and chimney vent pipe: nails vs. screws. Skylight flashings found to be lifting in the area of the master bathroom leak. The tune-up will correct all of the flashing issues found, with the follow-up soffit project spring 2020.
In addition due to attic venting issues, our 30-year rated shingles (2009) were found to be experiencing premature wear (colouration/spalling, etc.) due to high attic temps. in summer.
We had other people check certain aspects of the roof, and most of the opinions were inconclusive or off target.
Reviewing the quotation and assessment report with Matt as a follow-up was the most thorough roofing company experience I have ever experienced. The use of technology to review the quote, pictures, and technical discussion was most impressive. We have now set out a plan to schedule the tune-up ASAP and finish the soffits in the spring. It was a pleasure dealing with this company.

Was this review helpful?
David in Toronto
David in Toronto
3 reviews Toronto, ON
10/10

thanks mr roof repair

Looked em up on better business bureau, got a call back in a couple of day, then they sent a truck and two people a couple of days after that. A temporary repair was done and they are coming back within a month for a more durable repair. So far so good, thanks Mr. Roof Repair

Was this review helpful?
10/10

roof leak

Have a roof leak next to a skylight. They came in and did a thorough assessment of not only the area in question but the entire roof. Great process overall that keeps you well informed of what the issues are in easy to understand terms.

Was this review helpful?
Company Response

Hey kevin.flynn... Thanks for the kind words! Take care.

Paul O.
Paul O.
2 reviews Vaughan, ON
6/10

Error in Billing Rectified

A clerical error occurred in which I was mistakenly charged $1995.56 by the company. It should have been $199 plus GST. Upon contacting the company, the error was rectified quickly and the money reversed on my credit card. I am happy and satisfied that this problem was resolved in the manner described above.

Review has 1 previous version
Was this review helpful?
Company Response

Hey Paul O.... Accidents do happen. Thanks for recognizing our intentions and efforts in rectifying the situation and for considering a change in your reporting here. Cheers!

DKD in Old Toronto
DKD in Old Toronto
1 review Burlington, ON
9/10

Whole roof replacement

A few years ago, after some heavy winds that jad blown off a section of shingles, I called Mr Roof Repair. They totally exceeded my expectations as they not only repaired the roof but also provided a full, comprehensive report on the whole roof highlighting areas that required attention at some point. I kept that report and this year booked Mr Roof Repair to replace the whole roof including the areas they had noted in the report. My main contact kept me abreast each step of the way and educated me on the different types of shingles and which would be best for my roof. The service was excellent and Mr Roof Repair completed the job very professionally. I would highly recommend Mr Roof Repair to anyone who has high standards and is looking for an excellent job to be done! Thanks Mr Roof Repair!!!

Was this review helpful?
Company Response

Hey DKD... This is exactly the type of relationship that has allowed for our success! Thank you so much for your confidence in us. Take care!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. Ensuring your peace of mind by providing a timely solution and or permanent roof repair to avoid issues in ...

Servicing:
Fast affordable roof leak repairs and maintenance starting from $499+HST

Get a Roof Repair Estimate! Visit our web site and fill out the estimate form.

Find out how to extend and preserve the life of your roof with timely repair solutions that will keep you covered!

Please Note: Flat roofs cover by decks are NOT available for service.

Residential Repairs:

Roof Maintenance, Assessments, Inspections,

Leak Prevention Specialists,

Animal Damage/Wind Damage,

Shingle Repairs, Flashing, Caulking

Flat Roof Repairs/Leaks,

Chimney Repairs/Capping,

Skylight Leaks/Installation,

Vent Repairs/Installation,

Eaves, Down pipe Repair & Relocating,

Eaves Cleaning Gutter Filter Installation,

Soffit & Fascia Repairs Valley Repairs/Installation,

Plumbing Pipe Repairs/Installation,

Ice Damming & De-Icing Cable Installations,

Roof Top Snow Removal

Service areas:

Toronto, Beaches, High Park, East York, North York, Rosedale, Forest Hill, Lawrence Park, Bloor West Village, Leaside, Markham,Richmond Hill, Scarborough, Thornhill, Unionville, Vaughan,Woodbridge,Etobicoke Now servicing Mississauga

CATEGORIES
Roofing, Skylight Installation & Repair, Handyman Services, Pest & Animal Control, and Gutters & Eavestroughs
WEBSITE
https://www.mrroofrepair.ca/?utm_source=homestars&utm_medium=profilepage
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
50
RETURN POLICY
N/A
PAYMENT METHOD
VISA & MASTERCARD
LICENSES
Toronto Municipal Licensing and Standards
MEMBERSHIPS
BBB-Better Business Bureau, National Roofing Contractors Association, Certified Contractors Network
LIABILITY INSURANCE
Yes
DIPLOMAS
Select Shingle Master (CertainTeed), Soprema Certified, GACO Accredited, TPO Accredited
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$399 Minimum For all Repair Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Quality Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.