Mr Roof Repair.Ca

Roofing
2 Bloor Street East, Suite 3500 Toronto ON M4W 3E2
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Roofing
Mr Roof Repair.Ca
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94%

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Reviews for Mr Roof Repair.Ca

Average customer rating:
9.5 10 (899 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Roof repair

We had leaking roof so called Mr roof repair after checking out reviews online. They are very professional you have to pay for inspection but they do a thorough inspection with a comprehensive report and pictures and quote. The quote was reasonable and we proceeded with the work. They also recommend some other repairs like fixing the incorrect type of bathroom vent and sealing unfinished nails the builder left on roof cap. The work was done quickly and efficiently and a final report showed pictures of the completed work. Throughout the process impressed with the responsiveness and the automation email, scheduling tool etc. That made me able to get the job done around my schedule most from email...

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Company Response

Hey There... Our efforts revolve around creating the best service for all of our clients and the different ways they live and work in their lives. Glad we could accommodate. Cheers!

rhonda in Thornhill
rhonda in Thornhill
7 reviews Vaughan, ON
10/10

New Roof

I needed a new roof so I started researching what brand of singles I wanted, and which roofer was certified to install those shingles. I selected Mr Roof Repair because they are Certainteed Select Shinglemasters and Certainteed was the brand of shingles I chose. I got 2 other quotes, also from Select Shinglemasters, but I felt that Mr Roof Repair was quoting me for a well done roof, rather than just giving me the bare minimum to meet requirements. Certainteed offers a 50 year warranty on their shingles, not prorated like other manufacturers, but if you hire a Select Shinglemaster, you also get a 25 year warranty on workmanship.
There were a lot of questions I had about the process and the ventilation, and Patrick spent a lot of time answering my questions, as did the owner, Joe. When the owner spends a lot of time on the phone discussing issues of concern with a customer, and going the “extra mile” to make sure that the customer is happy, that speaks volumes about the company and their commitment to make their customers happy!
I am very happy with my roof, and feel that I was given the information to make an informed decision, thanks to Joe and Patrick.
The installers did a great job, they were very nice, answered any questions I asked, and did a great job cleaning up.

Thanks again Mr Roof Repair.

Rhonda

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Company Response

Hey Rhonda... We are all about making our clients happy! Thanks for taking the time to write this. Cheers!

Jack in Toronto
Jack in Toronto
3 reviews Toronto, ON
10/10

Work around the kitchen

The gentleman arrived a few minutes before his scheduled time, we discussed the items we needed done and he immediately went to work. This was a full day's work--we did run into a small glitch-the ceiling fan he installed (I purchased) was defective, the lights didn't work. He tried to track the source of the problem, but since it was taking so much time, we decided it would be best for me to exchange that one for another. He installed that one and it was fine. Other than that setback, he worked quickly and efficiently and never stopped. Before moving to the next job, he would ask for clarity as needed and back to work he went. I think it was a little pricey, but I am very pleased with the services provided and would not only recommend the company but will use again in the future. Mike was friendly and professional; I give him 2 thumbs up!

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Company Response

Hey Jack... We like Mike too!!! Glad we could be of service. Take care.

Stephen C
Stephen C
1 review Toronto, ON
8/10

Inspection Report was very comprehensive

I ordered a roof inspection report that I am going to submit with a litigation case for a new home purchase were the Sellers didn't disclose the severly damaged roof.

I was pleasantly surprised to review a very comprehensive inspection report that my Lawyer was very pleased with as it will help strengthen my case.

I would recommend Mr. Roof Repair for their excellent inspection reporting services.

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Company Response

Hey Stephen... Transparency and good reporting always wins! Good luck! Cheers!

Shirley from Scarborough
Shirley from Scarborough
1 review Toronto, ON
9/10

Temporary roof repair

This spring, our living room started to leak, so we contacted Mr. Roof Repair.
The workers that came over, took the time to thoroughly inspect the roof and took lots of photographs.
They used the photos to show that the roof was in disrepair and explained why it could not easily be fixed during their visit.
To stop water from getting into the house, we decided to go with a temporary repair.
They put a tarp over the damaged area and said that we would receive a roof assessment report within a week.

A week later, we received a very detailed report about the state of our roof.
The report was easy to understand and outlined several options for getting the roof fixed permanently.
We were later contacted by a technical advisor who provided us with estimates for the various options.
Whether in person, on the phone or via email, everyone that we dealt with from the company was professional.
Based on our experience, we would definitely recommend this company if you want to explore roofing options.

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Company Response

Hey Shirley... Thank you very much for the kind words. We'll be here if you need us again. Take care!

Ahsan in Toronto
Ahsan in Toronto
1 review Toronto, ON
1/10

Terrible experience - caused me so much stress and resulted in damage to my home

I had an ice damming issue on my roof and water seeping into my house, so got it touch with Mrroofrepair to resolve. My agreement with them was to pay 500 to repair the issue, or 200 towards a future bill if the issue was not repairable at the time. The team came after a week for the first inspection (had to cancel once due to weather) and determined the roof needed to be replaced. They claimed to have done minor repairs. However, they took another 10 days to deliver the report. We had to work with a second individual who did not even visit the site to determine the roof needed to be replaced. In this duration, the weather got warm and ice started to melt and there was a serious leak in the house. Turns out that no repairs were done. I called in a panic and was told someone can come put a temporary solution to stop water leaking in, but no one came. Out of frustration I called another roofer, who came the next day, and had my roof replaced the day after. A month later, they billed me for 500! After calling and complaining, they reduced back to 200. Throughout this ordeal, my house probably incurred 1000 worth of damage! I would not recommend them because there were long delays in service, every time I called I spoke with a different person, and no one seemed to take accountability. On top of that they are one of the more expensive roofers.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Roof repair

Mr. Roof Repair was a pleasure to work with. Their staff and technicians are professional, knowledgeable and very polite. We discovered that we had a small leak that was creating damage to a section of our roof. The Mr. Roof Repair Team were able to schedule an inspection quickly and repaired the damage. They followed up with a professional report including photos, which we very much appreciated.

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Nellie C from Brampton
Nellie C from Brampton
4 reviews Brampton, ON
9/10

Roof vents and Soffits, Eaves, fascia

Have used them in the past for roof leaks, excellent response time, report is extremely detailed. Due to the great work they have done in the past i trusted them to do my eaves, soffits and fascia. The work was done well and issues were taken care of immediately would use them again.

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Company Response

Hey Nellie... Glad we could continue to provide the level of service you've become accustomed to in working with us. Please let us know if we can be of service moving forward. Cheers!

Private User
Private User
Private User reviews Vaughan, ON
8/10

Very Thorough

Was surprised at the detail the company puts into their inspections. A review of the inspection report is discussed via web share and/or phone, so it's a pretty professional setup. Would highly recommend if you want an honest and thorough job done.

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Company Response

Hey There... In our particular industry, where transparency is not the norm, we believe that the more good information you have, the better decisions you can make. Glad we could help. Take care.

Tom in Toronto
Tom in Toronto
1 review Toronto, ON
10/10

Very quick and excellent service

I called several companies but they Mr. Roof Repair responded first and fast. They kept me advised when the repair team would arrive and right on schedule they arrived. Repairs completed as requested. What they did different was provide a report (with pictures) and the status of the roof, what is in good shape and other things I should consider taking further action on. Overall and good experience with this company.

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Company Response

Hey Tom... Glad we could be of service. Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. Ensuring your peace of mind by providing a timely solution and or permanent roof repair to avoid issues in ...

Servicing:
Fast affordable roof leak repairs and maintenance starting from $499+HST

Get a Roof Repair Estimate! Visit our web site and fill out the estimate form.

Find out how to extend and preserve the life of your roof with timely repair solutions that will keep you covered!

Please Note: Flat roofs cover by decks are NOT available for service.

Residential Repairs:

Roof Maintenance, Assessments, Inspections,

Leak Prevention Specialists,

Animal Damage/Wind Damage,

Shingle Repairs, Flashing, Caulking

Flat Roof Repairs/Leaks,

Chimney Repairs/Capping,

Skylight Leaks/Installation,

Vent Repairs/Installation,

Eaves, Down pipe Repair & Relocating,

Eaves Cleaning Gutter Filter Installation,

Soffit & Fascia Repairs Valley Repairs/Installation,

Plumbing Pipe Repairs/Installation,

Ice Damming & De-Icing Cable Installations,

Roof Top Snow Removal

Service areas:

Toronto, Beaches, High Park, East York, North York, Rosedale, Forest Hill, Lawrence Park, Bloor West Village, Leaside, Markham,Richmond Hill, Scarborough, Thornhill, Unionville, Vaughan,Woodbridge,Etobicoke Now servicing Mississauga

CATEGORIES
Roofing, Skylight Installation & Repair, Handyman Services, Pest & Animal Control, and Gutters & Eavestroughs
WEBSITE
https://www.mrroofrepair.ca/?utm_source=homestars&utm_medium=profilepage
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
50
RETURN POLICY
N/A
PAYMENT METHOD
VISA & MASTERCARD
LICENSES
Toronto Municipal Licensing and Standards
MEMBERSHIPS
BBB-Better Business Bureau, National Roofing Contractors Association, Certified Contractors Network
LIABILITY INSURANCE
Yes
DIPLOMAS
Select Shingle Master (CertainTeed), Soprema Certified, GACO Accredited, TPO Accredited
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$399 Minimum For all Repair Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Quality Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.