Pro Appliance Ltd.

Appliance Repair
ON L3T 2C6
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Appliance Repair
Pro Appliance Ltd.
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98%

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Reviews by rating (past 12 months)
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Reviews for Pro Appliance Ltd.

Average customer rating:
9.9 10 (313 reviews)

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paultrinchini
paultrinchini
1 review , ON
10/10

Replace Ice Maker

Mathew is very good and very trusting and I would recommend Pro Appliance to everyone.

Approximate cost of services:
$350.00
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Company Response

Thank you for your review and for choosing Pro Appliance. Our goal is to be our customers' first choice in appliance repair. We are happy that your experience was such a positive one and will be sure to pass along how much you appreciated the care Matthew took onto him.

HK
HK
1 review , ON
10/10

Dishwasher repair

Punctual, courteous and good quality work. I've used ProAppliance several times and have always been satisfied with their work. Reasonable prices as well.

Approximate cost of services:
$190.00
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Company Response

We appreciated your comments. It is our goal to arrive as scheduled and get the job done for you to the best of our ability.

kellymoorhead
kellymoorhead
1 review Toronto, ON
10/10

Kitchen Stove oven igniter repair

Matthew scheduled our appointment very promptly after my initial call and came the next day. He was very considerate and careful of our flooring, counter and appliance when he had to move the stove. He was very helpful about my questions and fixed our stove quickly. I highly recommend Matthew and Pro Appliance.

Approximate cost of services:
$300.00
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Company Response

Thank you Kelly for the lovely review. We do our best for our customers. We take pride in our work and treat our customers' hoe like our own.

Private User
Private User
1 review Toronto, ON
10/10

Refrigerator repair

When I called PRO Appliance Tuesday afternoon to ask them come and look at our fridge, the lady on the phone was very helpful. She asked if we had a second fridge we could use until they could repair the broken one. When I said no, she understood the urgency of getting a technician to call us. Within an hour we had a call from Matthew, who asked a few questions and then made an appointment to examine the fridge. Parts had to be order to repair it, and as soon as they arrived Matthew made an appointment with us to make the repair. He just left and the fridge has been repaired. Matthew suggested how we could get the fridge working again while we waited for the parts to fix the defrost cycle, so the impact of the problem was minimized. Matthew explained everything clearly during his two visits, and at no time did I have to question if I was getting good service. I worked in a customer support and service role before retiring, and I was treated by PRO Appliance like I treated my customers. I will use PRO Appliance again.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We appreciate the lovely review. Our number one priority is providing our customers with cost-effective repairs and the quickest service we can. We look forward to servicing your repair needs again in the future.

Roz i.
Roz i.
1 review Vaughan, ON
10/10

service-repair refrigerator

our 4 year old refrigerator was not defrosting properly causing the top shelves to be warm and the bottom to be cold. The diagnosis of the problem and the solution were done professionally.
Matthew is very honest and very pleasant and knowledgeable. He took the time to explain everything about the repair. The price was comparable and fair.
I recommend using this company for your appliance repairs and especially ask for Matthew.

Approximate cost of services:
$350.00
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Company Response

Thank you Roz. We like to make sure our customers understand what the problem is with their appliance and what is the best way to fix the problem. It is important to us that our customers are happy with our work.

RHONDA R.
RHONDA R.
2 reviews Markham, ON
10/10

dryer service

I HAVE USED PRO APPLIANCES FOR A FEW YEARS NOW AND I HAVE BEEN VERY SATISFIED EACH TIME.I ALWAYS ASK FOR MAT BECAUSE HE ALWAYS DOES A GREAT JOB

Approximate cost of services:
$200.00
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Company Response

Your comments are greatly appreciated. We work really hard to provide the best customer service possible, so we are very happy to see that reflected in your last service call. We made sure Matt got the recognition he deserved. He was happy to see your review.

Courtney
Courtney
7 reviews Toronto, ON
10/10

Dacor wall oven

Prompt, knowledgeable, great customer service!
Initially had them in to repair oven that was overheating. Matthew pointed out to me that my door hinges were warped and should they break and the door falls off this would be very costly. He recommended replacing the hinges. In addition I only needed to pay for one service call despite him coming twice

Approximate cost of services:
$500.00
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Company Response

Thank you Courtney. We do our best to help keep the costs down for our customers. A satisfied customer is a happy customer.
Thank you again.

Nikki K.
Nikki K.
1 review Markham, ON
10/10

Fridge repair

Excellent service and a knowledgable worker. Very affordable prices as well !! I am very satisfied with the service and I would definitely recommend Pro Appliance to all my friends.

Approximate cost of services:
$450.00
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Company Response

Thank you for your kind words. We take comfort in knowing our clients appreciate our efforts.

TULA
TULA
6 reviews Vaughan, ON
10/10

stove repair- replaced a part

This company is fantastic. Customer service to a tee which is very hard to find nowadays. Highly recommend this company for any repair to any appliance. I have used them on several occasions. They are true to their word when they will be there when they get the part in and absolutely love that!

Approximate cost of services:
$700.00
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Company Response

Thank you very much for the awesome review. We sincerely appreciate your comments and your recommendation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Appliance Ltd.

Since 1980, Pro Appliance has been committed to providing the most reliable and dependable service to our customers, at affordable rates. We carry a wide selection of factory authorized parts, right in our vehicles, allowing us to repair your household appliances in a timely and cost-effective manner.

Our fully trained technicians are licensed to service a wide range of electric and gas powered household appliances including:
• Refrigerators
• Gas & Electric Stoves
• Front & Top Load Washing Machines
• Gas & Electric Dryers
• Dishwashers
• Freezers
• Ovens
• Cooktops
• Ice Makers

We Service:

Whirlpool, Frigidaire, GE, Kenmore, Maytag, Kitchen Aid, Inglis, Amana, JennAir, Subzero, Beaumark, Bosch,Caloric, Coldspot, Dacor, Danby, Hotpoint, Kelvinator, Magic Chef, McClary, Moffat, Roper, Samsung, Westinghouse, Woods,

CATEGORIES
Appliance Repair
SERVICES
Our fully trained technicians are licensed to service a wide range of electric and gas powered household appliances including:
BRANDS
Admiral, Amana, Beaumark, Bosch, Caloric, Camco, Coldspot, Dacor, Danby, Electrolux, Estate, Frigidaire, GE, Gibson, Haier, Hotpoint, Inglis, Jenn-Air, Kelvinator, Kenmore, Kitchen Aid, Magic Chef, Maytag, McClary, Modern Maid, Moffat, Roper, Samsung, Sears, Speed Queen, Westinghouse, Whirlpool, White-Westinghouse, Woods
WEBSITE
https://www.proappliance.ca
YEAR ESTABLISHED
1980
PAYMENT METHOD
Visa or Mastercard
LICENSES
Gas/Appliance Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturer Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.