Red Robin Masonry

Masonry & Bricklaying
48 Albert Avenue Toronto ON M8V 2L7
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Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (450 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Masonry repair and rebuild

We were looking for a mason to rebuild our weathered chimney, install a new steel lintel to shore up the sagging brick over our kitchen window, and do some general tuckpointing at the back of our house. Red Robin came highly recommended and we hired them to do the work. We were delighted with every aspect of the job they did: accurate estimate, punctual arrival, courteous workmen, and meticulous cleaning of the job site. They also listened to our concerns re matching the brick on our 120-year-old house, and kindly agreed to use reclaimed bricks we had saved for such a purpose. The final result was everything we'd hoped for. We have already recommended Red Robin to friends, and will continue to do so!

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Company Response

Thank you so much for taking the time in writing us a review. i am absolutely thrilled to hear you are pleased with the work and professionalism of the crew. We can't thank you enough for your business and recommending us to your friends. Take care and all the best!
-Anna

SS
SS
6 reviews Toronto, ON
10/10

Brick repair (replacement bricks, parging, repointing)

Amazing work by Red Robin Masonry on replacement bricks, parging and repointing/tuckpointing. Super thorough and efficient, professional throughout and done on time and budget. Would highly recommend them for similar work.

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Company Response

Thanks so much for sharing your experience with us. Happy to hear you are pleased with the team! Please do not hesitate to contact us for any future masonry needs. Take care and Happy New Year!
Best regards,
Anna

Private User
Private User
Private User reviews Toronto, ON
10/10

Brick repair

My house had several broken bricks on the front and under the picture window. An area of the back was damaged and repaired by a previous owner with cement. Red Robin were very quick to get me a quote and schedule a time for the repair. They did a great job, matching the repair to the existing bricks, and it looks great. very satisfied.

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Company Response

Hello,
Thank you so much for writing us a review. We are happy to hear you are pleased with the work. Please do not hesitate to contact us for any future masonry needs. Take care and stay safe.
Kind regards,
Anna

Leanne in Toronto
Leanne in Toronto
5 reviews Toronto, ON
10/10

Great work and communication

Paul and Dave at Red Robin were fantastic. They were great communicators and made sure we understood everything that was going on. They did also did a great job and worked very efficiently with their team. We are very happy with our front walkway and would 100% use them again.

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Company Response

Good afternoon Leanne,
I can't wait to pass along the praise to both Paul and Dave! Thanks so much for this wonderful review. It was an absolute delight working for you!
Best regards,
Anna

rbarrett from York
rbarrett from York
3 reviews Toronto, ON
10/10

Exterior re-pointing and chimney cap

John from Red Robin was prompt and reasonable in providing a quote. The proposal was neither the highest nor lowest, but took a very reasonable view of the project and explained the quote in context of the plan and our objectives. John was willing to come on site to give the estimate and did not attempt high pressure or scare tactics (unlike competitors) and explained every step of the project. Communication with the head office for coordination of date and during the project was strong throughout, thanks to the superb Anna B!

During the job the team was thorough in their work and care for the area. The job was completed on schedule and the team did a thorough clean-up of the ground to remove any debris. They did a great job on colour matching the 90+ year old brick and mortar.

After the job I had one follow up item where a correction was needed due to a communication mistake I made, though this was not the fault of his team, John had them out to execute the repair immediately and without hassle.

Couldn't have asked for more.

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Company Response

Hi Ross,
Thanks so much for taking the time in writing us a review. It's always music to my ears hearing how pleased a customer is not only with the work but our customer service as well. I will pass along the kind words to John and the rest of the team. Take care and all the best! - Anna

Richard
Richard
2 reviews Toronto, ON
10/10

Great work

Old brick made secure, parging fixed, tuck pointing made nice and an insulation problem well coped with. Ours is a 130 year old home that professionals like RRM keep fit. Thanks!

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Company Response

Hi Richard,
Thanks so much for taking the time in writing us a review. Thrilled to hear you are pleased with the work! Take care and stay safe.
Best regards,
Anna

Private User
Private User
Private User reviews Markham, ON
10/10

Parging

Quick to give quote.
I thought the job was more intense than what they advised.
Thankfully they completed work and solved the problem of broken foundation bricks.
Work was done to my satisfaction.
Warranty too.

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Company Response

Happy to hear you are pleased with the work. We appreciate your business. Take care and stay safe.
Kind regards,
Anna

jasmine from Toronto
jasmine from Toronto
6 reviews Toronto, ON
10/10

Exterior brick walls repaired

The brick on my house is over 100 years old. It had never been repaired and was chipping and cracking and the mortar was next to nothing in many spots. After every storm, there would be small pieces of brick on the ground. I wanted it repaired not just for its own health, but so it would be strong enough to hang an air conditioning compressor on it. I called Red Robin and they got back to me right away to schedule a site visit. They submitted a quote that wasn't the lowest of the 2 others I called, but they were more than worth it. John knew what kind of brick I had, its history, the original type of mortar and what the wall needed to be sound and stay true to its heritage. The team arrived a few weeks later and worked non stop during the worst of the summer. They arrived before 8 everyday and stayed until at least 5. They ground out all the bricks on the 2-story wall. they replaced over 100 bricks. They cleaned up every night. They were polite to my neighbours who were subjected to a lot of dust (because our houses are very close together not because of Red Robin). On the last couple days of the job, Red Robin sent even more people to the job site to get it moving faster. I was impressed with the work and delighted with the results.

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Company Response

Hi Jasmine,
Thank you so much for taking the time in writing us this wonderful review. We try our absolute best to finish each job in a timely manner and I am thrilled to hear you are pleased with John's customer service and the work done by the team. Thank you for your business and please do not hesitate to contact for any future masonry needs. Take care and stay safe!
Best regards,
Anna

Dave
Dave
5 reviews Toronto, ON
10/10

Tuck Pointing

Had work done on our home at the end of October. One of the few firms that offers half day jobs if you don't need a lot of work done. Every employee is fantastic to deal with, prompt, good communicators. John gave us an excellent quote. Anna helped book the date for the work, and was creative when weather made scheduling the job difficult. The manager David epitomizes the work ethic with this firm - he emails you at 6:30 am with updates, so he's literally on the job early. Last but not least, thanks to Rick and Danny for doing a great job on the brick. We needed bricks replaced, that was the main job, and they completed the 'half day' with repairs and tuck pointing to various areas of our brick. Their work was professional and detailed, and the jobsite was cleaned thoroughly! My wife and I highly recommend this company!

Dave

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Company Response

Hi Dave,
Thanks so much for taking the time in writing us a review. I am absolutely thrilled to hear you are not only happy with the work but our entire team! I can't wait to pass along the praise to everyone. We really appreciate your business. Take care and stay safe.
Best regards,
Anna

Teresa
Teresa
1 review Markham, ON
10/10

Chimney rebuild

I was very pleased with the chimney rebuild Casey and his crew did at my parents house. They did a great job with the rebuild, they matched the bricks, they completed the work in a timely manner and kept the area clean. I would definitely recommend Red Robin.

Teresa

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Company Response

Hi Teresa,
Thanks so much for this wonderful review, I can't wait to pass along the kind words to Casey and the crew! Thanks for your business. Take care and stay safe.
Best regards,
Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Masonry will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, Concrete Contractors, and Waterproofing
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Mortar Repair, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers, Fireplace
WEBSITE
http://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
Cheque and Cash
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BILD, Renomark
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
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