Setting up the install was a breeze with a quick e-mail. Mike, the HVAC installer, called before hand and arrived on time. Removed and disposed of the old humidifier, set up the new one in less than a few hours. Answered all my questions well. Had a small snafu with the water line to the humidifier having a pinhole leak in it because it was left resting up against the super hot exhaust gas pipe from the furnace. But Mike did a great job of fixing it and securing the water pipe away from the exhaust pipe. He also gave me a free pad replacement for next year. Mistakes happen, its what you do in the face of these mistakes that really matter to me and Mike did a great job.
Update:
I have to update this review to a lower score here. The humidifier did not work at all. In fact, the installer hadn't even tested that the thing turned on when first installed since the power supply he used was from the old humidifier and that supply wasn't even powered. When I called the company they sent someone out very quickly (next day) and got it all fixed but its something so simple that it should have been tested in the first place which is why I'm dropping this a few points.
- Approximate cost of services:
- $500.00